By BENNY W.
Unfortunately I had to reschedule my appointment because they were short on mechanics due to illness. The good thing is that they called me with the bad news and gave me the opportunity to reschedule. I was very appreciative because I value my time. When I did get there I was on a tight time schedule. I feared they would not get my oil changed in time for me to make my next appointment (they were trying to catch up on work from the shortage of mechanics earlier in the week) but they did an outstanding job getting me out on time. Great job of taking care of the customer.
By SANJEEV M. in Plainfield, IL
FMU did a good job on the above work. Good costs and good work. SUV works great now.. Thanks.
By CAROL C. in Naperville, IL
I continue to come to Fluid Motor Union for services on my car because I trust them . Everything is explained clearly and the cost is decided upfront. They make sure the repairs are accurate and completed in a reasonable amount of time. The location is clean and has a relaxed atmosphere when waiting for repairs or analysis of any mechanical problems.
By JILL W. in Plainfield, IL
Always the best. Thank you Marilyn for going out of your way and accommodating us.
By Larocco E. in Illinois
Larocco aid the business found the problem and now his vehicle is running well. Chris and the owner did an excellent job.
By TOMMIE V. in Plainfield, IL
Awesome customer service. Marilyn and OJ are the best
By Brandon H.
Great pricing and reliable shop that you can trust with your vehicle!
By Mike R. in Plainfield, IL
Always save a great amount vs going to bmw dealership. Once again I saved around $200 dollars for the same job. Also great customer service from the awesome and nice receptionist to the mechanics. They also dropped my car at home in the middle of not so good weather. Thank you!
By Verified Customer
Very professional techs. Gave me all the info I needed to make a decision to buy the car or not.
By Adam M.
Once again the service far exceeded expectations. OJ and team are Extremely knowledgeable and skilled at what they do!!! All my cars will be serviced at one place and that’s Fluid Motor Union!!!!!
By JOHN O. in Plainfield, IL
Got to love this place. They do a great job and they know these high end cars inside/out. What I love most about FMU is that they never push or try to sell you something you don't need. They may recommend something but don't try to pull what they do at the 'stealership'. Great place to bring your BMW when your maintenance plan runs out.
By Deb P.
They came highly recommended from another car nut. Really easy to work with, excellent staff and locally owned. It doesn't get any better than that!!
By Nathan J.
Owner & staff were extremely accommodating to my schedule. Savings were significant compared to the dealer. Very knowledgeable of all questions asked. Highly recommend. Vehicle serviced => 2011 BMW X5 diesel.
By Tashunda G. in Plainfield, IL
Tashunda said the service was phenomenal.
By George M. in Illinois
George said that the place was great, they got him in and out and had good prices.
By Verified Customer
Skilled technicians...Great service...I will be back !!
By Yash P.
Hands down the best service center experience. I will always take all my cars to Fluid for any maintenance and modifications from now on. Cost is reasonable and service is great!
By Demetri a.
Fluid MotorUnion is a WORLD CLASS establishment that does WORLD CLASS work. Weeks ago I took my Infiniti to the Infiniti dealer for a “service engine soon” light, they couldn’t tell me what was wrong, they reset the light and sent me on my way. Light comes on again, I take it back in, 20 miles later, they give me a quote for a new engine installed $5k. Infiniti can’t even figure out their own vehicles! I wasn’t about to get my ass kicked so I called the best, the best is Fluid MotorUnion. There is a combined IQ in Fluid MotorUnions garage than the Manhattan Project ever had. The nice fellow Chris at the desk, was prompt, got me real answers QUICK, and in timely fashion. I never needed a new engine or rebuilt. Couple of senors later and within 1 day thanks to these guys. No engine light!!
By Dominic R. in Elgin, IL
They treat your car like its your baby, I would not even think of taking any of my collection to anyone else !
By Adam M.
The quality of work and customer service is top notch. Both times I have been in they offered advice and options to choose from with no sales pressure. While my SUV was in they inspected it and offered to fix any issues at a very reasonable price and offer assurances the SUV was otherwise in good working order. I will be taking my SUVs/Cars there from now on! Thanks OJ, Chris and the Fluid Motor Union Team!