By Nick D. in Illinois
Nick said he would recommend this business for service.
By sanjeev m. in Plainfield, IL
FMU did excellent work on my Q7 related to an engine light issue. The work took a long time to get fixed but FMU spent the time and their own money to go above and beyond the call of duty to correct the issue. I sincerely thank the whole team for taking care of the issue and getting the job done right!! We need more people with integrity and a can-do attitude in this business. Thank you again!! Regards, Sanjeev
By Steve S. in Naperville, IL
Reliable service and a reasonable price compared to BMW dealerships. Same quality service. They don't try and have you do service that isn't needed. They give you an honest service review of your vehicle before any work is approved.
By JOY M. in Bolingbrook, IL
I have had excellent service from Fluid Motor Union. I would highly recommend them!
By Emmon K.
Excellent Service and Very Professional. Highly recommended!
By Mohammed B. in Illinois
Mohammed said the staff were warm, nice and trustworthy. Overall the experience was fine.
By Matthew D.
The service was fantastic and was much more then I could have even asked for. The cars performance is drastically improved and it even sounds so much better. They pay attention to every little detail and deliver a great outcome.
By PAUL R.
This shop was recommended to me and I will not take my cars anywhere else. They have been spectacular in everyway possible. The most honest shop I have ever dealt with.
By DEAN K. in Plainfield, IL
That sums up the great folks at Fluid Motor Union. An Outback on the lift next to a Ferrari. Fluid treats everyone the same and that’s we are their customers. Another job well done!
By JOHNETTE H. in Aurora, IL
I have been a loyal customer for years, now, taking ALL of my vehicles to Fluid... They are precise and concise in their work. They may tell you what you may not want to hear, but they tell you TRUTH. Always remember, you pay for what you get - when you come to Fluid, you get repairs done right, the VERY FIRST TIME... You will ALWAYS be satisfied with their work & service.
By JULIE G. in Plainfield, IL
I have been coming to Fluid for the past 7 years to get any maintenance done on my Infinity and my newer Land Rover. Marilyn makes sure my services are done in an efficient manner. She really cares about making sure her customers are satisfied! The mechanics always have time yo explain what's going on with the car. I have total trust in what they say needs to be done and when. They are certainly fair with pricing. I highly recommend Fluid Motor Union!
By Stas S. in Minooka, IL
Stas said that the place had good service.
By Nariman S. in Illinois
Nariman said there was nothing wrong with his visit and the vehicle is fine.
By CHRIS B. in Plainfield, IL
These guys are great. Best in town. They service my BMWs and a Merc SUV. Fraction of the cost of a dealership without losing any expertise, and they don't push you into unneeded services.
By Manoli S. in Illinois
Manoli said that the place had excellent service and worked with them on everything.
By Cristin T. in Illinois
Cristin said he likes this business, but their prices are a little high.
By IGNACIO A.
The mechanics are knowledgeable and honest. The owner tells you honestly what is wrong with car and what needs to be fix right away. She never candy coat the issue.
By Dimitris K.
From the moment of my initial inquiry, the order process, the delivery and professional installation the customer service was awesome. Very happy with my choice of parts and shop. Will return for additional work.
By Arpit P. in Naperville, IL
Did Service B with Mercedes on time.
By Sue s. in Naperville, IL
After years of service with MB of Naperville, I took my e350 the every 20K miles service B, basically an oil change, top off fluids, change the air cabin filter, and inspect brakes and brake fluid (sometimes change the brake fluid). This was the first service since my extended service warranty ran out so I had been clueless as to what these visits really cost. After walking out of the dealership when they told me the tab would be upwards of $900 I did some googling and found that typical mb dealers charge $600 for this, but up to $900 or so for diesel or bluetec (neither of which is mine). Fluid Motor Union was recommended to me by two friends, both of whom are members of the local Porsche club, who swear by them as the best place to service imports. What a great recommendation! They charged me $386, told me what maintenance was coming soon and what could wait... They were fast, thorough, and honest, and have big shop filled with very nice cars, one going back to 1939! I have since gone back for something of an emergency when one of my tire inflations pins snapped off while I was checking tire pressure; I lost about 10lbs of psi before I could get a cap on it but was worried about driving around with such lopsided pressure. They not only got me right in, but when they found that my car/tires required a special pin that they did not have in stock, one of the mechanics, I kid you not, ran out to pick up the part from a local resource, came back, replaced the pin, apologized for the extra time, and charged me $48.84. Nothing for the extra time to go get the part, didn’t even tell me - just ran and got it. I continue to be amazed and grateful to have found such ethical people in an industry filled with schysters and charlatans.