By CINDY B. in Escondido, CA
Omar the service agent very friendly and professional. The work was done in the time stated at start. I was told about a coupon I could use and I did. I will return for the next checkup😊
By LARRY M. in Escondido, CA
Called in the morning and was able to have the headlights replaced with a 1:00pm appointment. They replaced other lights that were out. Omar is great behind the counter. I've been coming here since 2007.
By TED D. in Escondido, CA
Omar keeps you informed on parts and repairs. Excellent communicator and knowledgeable (first and last person you see when visiting Alternative Automotive). Servicemen provide quick and proficient service. I strongly recommend Alternative Automotive.
By MATTHEW P. in Escondido, CA
Car running like it just came off the production line in Japan. Great service as usual from Alternative Auto.
By MARY ANN W. in Escondido, CA
I was so delighted to drive in and have my tires checked when the check tire light came on. They not only filled the tires, but made sure that the tires were safe and ready for me to drive. Always take good care of my car. Excellent service.
By CATHERINE A. in Escondido, CA
Alternative Automotive has been my number one choice for auto service for two decades. Omar is pleasant and easy to talk with. He is knowledgeable and an ideal representative for the business. He develops an immediate positive rapport with customers. The mechanics are honest and thorough and offer expert auto care.
By INGRID S. in Escondido, CA
Very accommodating and helpful. They are confident on what they do and stand by what they do.
By IRV H. in San Marcos, CA
good work, on time at a fair price
By Regina H. in Escondido, CA
Regina said this business was convenient and helpful. They explained everything to her.
By CAROL H. in San Marcos, CA
I took my vehicle in for it's 40,000 mileage service, and everything was done quickly and efficiently. Further, I was advised of service needs for my brakes in the future, so I'm able to plan ahead financially. We've done business with Alternative Automotive for several years and wouldn't think of going anywhere else!
By DAVID G. in Encinitas, CA
Omar and Steve provide excellent customer service. My starting problem service was completed in less than one day at a very reasonable price. This was my first visit to this fine shop and it will not be my last.
By DEBORAH H. in Escondido, CA
I just had my 2006 LS430 120,000 mile service as well as the rear brakes which I planned for with this service. Omar explained everything to me. I really appreciate he explains when something unexpected comes up and lets me know if it is an immediate safety issue or if it can wait for another day. My...more
By BENITA P. in San Diego, CA
I periodically have my oil changed and my vehicle checked. Omar, Steve and the staff at Alternative Automotive are unfailingly polite and complete the work in the time estimate given. They let me know when additional work will be needed in the future -- and don't oversell products and services.
By MARY C. in Escondido, CA
I had a problem with my emergency brake and I brought it in. It didn't engage on a regular basis. Steve diagnosed it after listening to it and fixed it! They listened to me. That means everything to someone who isn't "car literate". This repair shop is the best!!
By Maria O. in San Diego, CA
Maria said the service was fast and the employees were knowledgeable.