• Would recommend?
    Yes
    Excellent customer service

    By BRIANNE G. in Madison, WI

    Metro Ford was extremely friendly and communicated well throughout the process of getting my vehicle serviced. They even offered to drop me off somewhere while I waited!

    Vehicle:
    Ford Focus

    Category:
    Service

    Service Date:
    01/31/2018

  • Would recommend?
    Yes
    Fat service fixed the first time.

    By MARVIN K. in Sun Prairie, WI

    We had a rear wiper motor go out. I took my escape in and they fixed right the first time. The service was fast.

    Vehicle:
    Ford Escape

    Category:
    Service

    Service Date:
    01/30/2018

  • Would recommend?
    Yes
    Oil change

    By KAYLEN H. in Sun Prairie, WI

    Metro Ford provided prompt service, the staff is friendly and helpful.

    Vehicle:
    Ford C-Max Hybrid

    Category:
    Service

    Service Date:
    01/25/2018

  • Would recommend?
    Yes
    Convenient service

    By LARRY C. in Sun Prairie, WI

    Quick in and out service for oil change and tire rotation.

    Vehicle:
    Ford Escape

    Category:
    Service

    Service Date:
    01/24/2018

  • Would recommend?
    Yes
    Great customer service

    By SCOTT B. in Sun Prairie, WI

    Mark is always kind and courteous. Extremely knowledgeable, and always treats me with respect.

    Vehicle:
    Mercury Milan

    Category:
    Service

    Service Date:
    01/25/2018

  • Would recommend?
    Yes
    Watching out for my safety

    By TIMOTHY S. in Lake Mills, WI

    In for a routine oil change and vehicle inspection. A dangerous condition was discovered, discussed and repaired.

    Vehicle:
    Ford Super Duty F-250 SRW

    Category:
    Service

    Service Date:
    01/23/2018

  • Would recommend?
    Yes
    Oil change

    By KATHLEEN S. in Marshall, WI

    Easy to schedule. In and out in an hour.

    Vehicle:
    Ford Edge

    Category:
    Service

    Service Date:
    01/19/2018

  • Would recommend?
    Yes
    Oil change

    By JOSHUA K. in Sun Prairie, WI

    Oil change Always friendly and excellent they always make time for me without a appointment

    Vehicle:
    Ford Focus

    Category:
    Service

    Service Date:
    01/17/2018

  • Would recommend?
    Yes
    Fixed tire

    By DAVID B. in Sun Prairie, WI

    Quick repair of tire with slow leak.

    Vehicle:
    Lincoln MKS

    Category:
    Service

    Service Date:
    01/17/2018

  • Would recommend?
    Yes
    I have been a ford customer for many years, and have always dealt with a ford dealership.

    By DUANE D. in De Forest, WI

    My last 3 vehicles have been leased, and other than a "recall" item, I have not had any mechanical problems with any of them. Service department personnel have always done an excellent job. Hope to continue our relationship for many more years.

    Vehicle:
    Ford Escape

    Category:
    Service

    Service Date:
    01/16/2018

  • Would recommend?
    Yes
    Ford store

    By DAVID O. in Madison, WI

    They like me - I like them

    Vehicle:
    Ford Super Duty F-250

    Category:
    Service

    Service Date:
    01/12/2018

  • Would recommend?
    Yes
    Fast and friendly!

    By CATHRYN A. in Sun Prairie, WI

    Easy in and quickly finished with an oil change and tire rotation. Fastest service ever received from this dealer for this type of service as I was trying to have this completed during my lunch hour. Great attitude of the CS person, too.

    Vehicle:
    Ford Fusion

    Category:
    Service

    Service Date:
    01/11/2018

  • Would recommend?
    Yes
    Friendly and very professional staff.

    By SUSAN M. in Madison, WI

    I had a great experience - service adviser was friendly and very professional. Mechanic was ready to take my car when I arrived and work was done promptly. I even had time to check out the new Ford Escape while I was waiting.

    Vehicle:
    Ford Escape

    Category:
    Service

    Service Date:
    01/08/2018

  • Would recommend?
    Yes
    Quick and easy

    By JAMES C. in Sun Prairie, WI

    Appointment was easy to set and the work was done promptly and my car was done sooner than expected.

    Vehicle:
    Ford Taurus

    Category:
    Service

    Service Date:
    12/30/2017

  • Would recommend?
    Yes
    2016 ford fusion titanium hybrid & 2016 ford f350 superduty lariat

    By MARY P. in Sun Prairie, WI

    "What makes the place so great in just a few words..." Metro Ford Staff: Michael Hoerstmann / Jose Giron / Kevin Cronk / and others...

    Vehicle:
    Ford Fusion

    Category:
    Service

    Service Date:
    01/03/2018