By PATRICIA B. in Kansas City, MO
Came in for oil change, they always check and see what else needs to be done, to let me know ahead. Mike called me ahead of time and scheduled the appointment so I wouldn't have to wait. Their service manager Michael Huskey is also on top of things and is very helpful. Patricia B.
By Verified Customer in Independence, MO
I always feel like Hyundai garage will have in depth knowledge of our Santa Fe and do excellent work with mechanics who are well trained and certified. Also, these folks have never "pushed" extra work onto me. When I ask about what needs to be done, they seem to be upfront and honest about the schedule (which in our case does not conform to the printed schedule, as we put very few miles on our Santa Fe). We might be able to get some of the work done somewhat less expensively somewhere else, but often not, and we know that it will be done correctly at Hyundai (after all, they may be able to sell us a new vehicle someday if we have confidence in them.
By JESSICA G. in Lees Summit, MO
This is the only place I have taken my car for service. They are consistent with letting me know of upcoming service recommendations for the car and how it helps. All staff is friendly. I appreciate the video text of the technician walking through the point check done with each oil change. If you’re looking for honesty, consistency, & transparency; this is where you need to go.
By LORI W. in Blue Springs, MO
Andrew was a great help answering all our questions.
By EUGENE P. in Blue Springs, MO
come in first come first serve for oil change & as always raymond rodgers there to take care of everything including if any service to vehicle is due in future visits- takes care of my needs from time i arrive to time completed. great job raymond rodgers- thanks again always!
By KATIE M. in Oak Grove, MO
I went in for my first oil change & the process was very smooth & quick!
By GREGORY M. in Lees Summit, MO
The service on my vehicle was performed on time with care.
By TIMOTHY P. in Lees Summit, MO
Everything was excellent. The work was performed as promised.
By SHANNON L. in Blue Springs, MO
The staff is always friendly and efficient. The waiting area is always clean and comfortable. I love going to this dealership.
By LYNN A. in Blue Springs, MO
Andrew was my service writer. Friendly and professional. As always the service department is top notch. I always have to wait for my vehicle to be done. Very quick.
By Verified Customer in Blue Springs, MO
Great staff and facilities. Quick and painless.
By GINA A. in Independence, MO
I have been coming for years. I get all of our oil changes and work done there. The crew is awsome. The are friendly, , informative, and always listen to my questions and concerns.. they have never let me down.
By TERI S. in Greenwood, MO
The staff in the dealership and the collision center went above and beyond to help me.
By JEFF S. in Oak Grove, MO
Raymond, our service advisor did great, in letting us know how our car was coming along. As far as the dealership goes you did good! I'm frustrated that Hyundai doesn't make sure you can take care of your customers better. Knowing their engines are going out on them, there should be loaners or plans to take care of us. Telling us that Hyundai "might" pay us back on a rental, while our car was in the shop isn't fair! Luckily we have another vehicle. And my wife works from home. I don't know if we'll buy another Hyundai with these types of issues. But McCarthy Hyundai has done their part in taking care of us, the customer.
By WENDELL J. in Blue Springs, MO
The staff are very Professional, they know their job, make such you understand eveything they are doing on your vehicle
By Verified Customer in Independence, MO
Always consistent, friendly and timely service.
By Twila E. in Independence, MO
I spent 12 hours online researching for a CRV. Some dealerships do not provide a car fax but ask for payment on credit card to get one. McCarthy provided one which was essential in my search. I had researched and compared on road and driver, edmonds and consumer reports. I was prepared to buy the perfect car for us. I had another appointment set up at another dealership and a 3rd option for plan c. They had the best price and lower mileage so went there first. Gabe, the finance manager, introduced himself and got.us cold waters. Frank Dale was our salesman. He made it smooth, painless, efficient, no pressure, informative, and personable. Financing was also exceptional. Not forceful like my past. The whole experience was a 10 out of 10. I highly reccomend them. I will be a repeat customer. Of all the dealerships I have bought from they top the list by far. Thank you all, truly.
By Twila E. in Independence, MO
I spent 12 hours online researching for a CRV. Some dealerships do not provide a car fax but ask for payment on credit card to get one. McCarthy provided one which was essential in my search. I had researched and compared on road and driver, edmonds and consumer reports. I was prepared to buy the perfect car for us. I had another appointment set up at another dealership and a 3rd option for plan c. They had the best price and lower mileage so went there first. Gabe, the finance manager, introduced himself and got.us cold waters. Frank Dale was our salesman. He made it smooth, painless, efficient, no pressure, informative, and personable. Financing was also exceptional. Not forceful like my past. The whole experience was a 10 out of 10. I highly reccomend them. I will be a repeat customer. Of all the dealerships I have bought from they top the list by far. Thank you all, truly.
By Cindy W. in Lees Summit, MO
I took my car in for an oil change and recall. Raymond checked me in promptly, explained what device would be performed and how long it would take. Raymond even applied my coupon so I could get the best price! Service was completed on time. Very professional staff. I highly recommend this service department!
By Matthew H. in Independence, MO
Always a simple and quick process