By Aisha A. in Roanoke, VA
I waited an hour for oil change but I wasn't upset. It's seem like only one service tech was working so probably did his best and he was nice.
By Doris H. in Salem, VA
Always get a time that is convenient for me. I have to wait on my vehicle and the waiting area is clean with coffee and water to drink. Kept informed of any work that has to be done and estimates of the cost. They tell me of things that should be done in the future.
By Ronnal B. in Covington, VA
Hyundai is a good car, however when purchasing a $799.00 processing fee is extremely high, and the process of doing business takes too long.
By Verified Customer in Naturl Br Sta, VA
I was there for my first service on my new car and the service team was wonderful. The service was done a lot quicker than I thought it would have. I was very satisfied with my overall service here.
By Lee-Ann J. in Roanoke, VA
Everyone is friendly and extremely helpful. Wouldn't deal with any other dealership but southern team hyundai roanoke virginia.
By Mary F. in Roanoke, VA
At STH, I know that my interests are well served. When I drive off, I know that the problems have been solved. I wouldn't think of taking my Sonata anywhere else.
By Vickie B. in Blue Ridge, VA
although you only had one service advisor when i was there, Wade was a gogetter and did an exceptional job. He was there for me!
By Monica M. in Cave Spring, VA
The service I received at Hyundai was great. I took my car in for it's 60,000 mile service, which took a bit of time and they gave me a loaner vehicle so I wouldn't be there all day. The guy Mike at the front desk was exceptional he was very polite and informative.
By Robert W. in New Castle, VA
Would recommend this service to anyone. The advisers are friendly.They do a lot for you like topping of all of the things like window fluid and more.
By Joyce G. in Roanoke, VA
I was scheduled right in. My time was honored. Everyone was busy in a friendly manner! Even those who waited seemed relaxed. The cost of this boost on my AC was much more expensive than last year. Inflation lives in all our lives! I did not get an estimate prior only because I neglected to ask! Professional and friendly service is often difficult to find! They had it down right! Thanks!
By Virginia R. in Hardy, VA
Team seemed to enjoy their work, very rare today. And the coffee and hot chocolate was available again. A very well managed organization.
By Gary B. in Roanoke, VA
Very polite, knowledgeable and helpful employees! Everyone from sales, parts and service are top notch. Thanks!
By Lee-Ann J. in Roanoke, VA
Very very helpful with the LoJack on my 2022 palisades.
By Verified Customer in Roanoke, VA
I called, made an appointment. Easy. Appointment day came and I walked in, spoke to the person at the counter, gave them my keys and told them I would not be able to wait, just call with any updates. About an hr later, they called to give me a true quote for labor and parts. I gave them the OK and they pro...more
By Jan W. in Roanoke, VA
Your service advisor went the extra mile to insure my satisfaction.....I appreciate the personal service!