By Kimberly S. in Ashland, VA
Bruce at West Broad was extremely helpful, and patient and worked diligently to get me the vehicle I was interested in. Once we decided on what we wanted he was in constant contact until the vehicle arrived at the dealership, sending pictures and providing information via text and phone conversations. The...more
By Crystal M. in Ruther Glen, VA
The staff is professional and friendly, the facility is clean, and I appreciated the video of suggested service for my vehicle.
By Jennifer L. in Sandston, VA
West Broad Hyundai does a very good job of making sure that I am taken care of in my car is taken care of I really appreciate everything they do. I will have to say Chris is a good service manager as well.
By Richard A. in Washington, DC
I won’t write a long review but I al Always tried well here, I missed my appointment by a day or two and came early in the morning, and they were still able to help me. Life happens and they understand.
By Peter T. in Richmond, VA
West Broad Hyundai took care of my Elantra in a proffesional way!
By Verified Customer in Richmond, VA
Very professional. Hyundai respects the promised warranty.
By Matthew H. in Richmond, VA
Westbroad Hyundai took care of all the issues that where wrong with my brand new car that the dealership I bought it from didn’t care about. There service team and sales team members took care of my concerns and issues and helped me get through it all. Thank you
By Verified Customer in Glen Allen, VA
Timely reply to scheduling and kept informed while car was being serviced.
By Delores B. in Richmond, VA
The staff is always very professional. The wait time is much less than anticipated. I always have a great experience!
By Verified Customer in Glen Allen, VA
I was not charged for things not needed like other dealerships.
By Verified Customer in Richmond, VA
Greeted with a smile. Easy check in. Did not have to wait all day for service. Good Job!
By Kay M. in Mechanicsville, VA
I am always greeted promptly, and my service concerns are listened to with sincerity in providing the best possible service.
By Mark D. in Glen Allen, VA
Paul always does such an excellent job of making sure everything with my car is up-to-date - much appreciated. I have been coming to West Broad Hyundai for 30 plus years and never a problem. And the Latte is great too. Highly recommended!
By Melissa P. in Richmond, VA
The auto mechanic that worked for me told me what had been done in the recent past and alerted me to the services I needed at that time. He saved me a lot of money!
By Verified Customer in Powhatan, VA
My experience was great , my car was service and picked up in a timely matter and I was please with the service done