• Would recommend?
    Yes
    I know they will do the job right! they keep their equiptment up to date, and have the experience to work on anything you would drag into their shop to fix!

    By GARY G. in Jacksonville, IL

    I have known Tom Finch and Tim Hughes for a Very Long time and they are Both Honest as the Day is Long!..... And with Lisa, Jake and the Team they have always treated me Right!!

    Vehicle:
    GMC Sierra

    Service Date:
    05/22/2017

  • Would recommend?
    Yes
    Fast-friendly-efficient!

    By KYMBERLY D. in Jacksonville, IL

    Love how I'm treated as a friend not as "dollar signs" walking in the door or calling on the phone. Doesn't matter if it's a simple oil change, or a more major repair. If the tech finds something more than I brought my vehicle in for, I'm informed of the needs and recommendations--but never in a "pushy" way--and questions I have are answered in easier-to-understand layman's terms.

    Vehicle:
    Chrysler Aspen

    Service Date:
    05/11/2017

  • Would recommend?
    Yes
    Old car to new car.

    By KATELIN M. in Arenzville, IL

    I have so much trust in Tom Finch to not play when it comes to the safety of my family and the vehicles I put them in. Ive been coming to Tom Finch since 2012. I have driven to them for low air pressure in my tires at 4:50 pm and nobody grumbled. Instead they were gracious and glad to help. I have had them check vehicles that werent running well and have been told it may be time to look at upgrading, I have also been told the car will be ok for another 40-50k miles with regular maintenance. I have taken test drives to them to get checked before buying and I cant thank them enough for helping me make educated decisions about my vehicles.

    Vehicle:
    Chevrolet Equinox

    Service Date:
    09/13/2018

  • Would recommend?
    Yes
    Stranded

    By SANDI G. in Jacksonville, IL

    I was stranded at work. Called talked to Tim he sent a wrecker & loaner!! How considerate!! Jacob called next day relayed problem & $$. Ready that evening. Lisa loaded me up with rebates!! WIN-WIN!!!

    Vehicle:
    Chrysler PT Cruiser

    Service Date:
    08/25/2018

  • Would recommend?
    Yes
    Excellence is their standard

    By DIANA V. in Jacksonville, IL

    We have received high quality service and friendly staff at Tom Finch Auto for over a decade. We recommend Tom Finch to all our friends

    Vehicle:
    Dodge Grand Caravan

    Service Date:
    08/06/2018

  • Would recommend?
    Yes
    Takes super care

    By SUSAN H. in Jacksonville, IL

    Tom Finch Automotive took extremely wonderful care of my care following damages I sustained from an accident. They prepared paperwork for my insurance company, ordered parts, and the result was a car that looks BRAND NEW! Lisa in the office called me several times to update me on the progress and also provided me with Information. Tom Finch Automotive is a well run business with highly skilled workers and I feel blessed to have them in my town!

    Vehicle:
    Toyota RAV4

    Service Date:
    08/09/2018

  • Would recommend?
    Yes
    Always great service!

    By DALE O. in Jacksonville, IL

    Always great service, they notify me about things that could be potentially a problem before it can become one and work with me to get it resolved quickly and economically. Highly recommend Jake and staff!

    Vehicle:
    Chevrolet Uplander

    Service Date:
    07/20/2018

  • Would recommend?
    Yes
    The best!

    By DALE O. in Jacksonville, IL

    Always great service and reasonable prices! Highly recommended! Jake and staff are rhe best! 5 star rating!

    Vehicle:
    Chrysler Sebring

    Service Date:
    06/11/2018

  • Would recommend?
    Yes
    Loyal customer for over a decade.

    By Randy V. in Jacksonville, IL

    Once again received high quality service and friendly people at Finch Auto repair.

    Service Date:
    06/04/2018

  • Would recommend?
    Yes
    Always great service

    By JOE T. in Jacksonville, IL

    Appointments that fit my schedule are easy to get. Service is great and the prices are very reasonable. I prefer to have service done locally. And my car is always clean when I pick it up. Might seem like a minor detail to some but I really appreciate the extra effort.

    Vehicle:
    Chevrolet Equinox

    Service Date:
    05/31/2018

  • Would recommend?
    Yes
    Recommend the tecommendations

    By SUSAN H. in Jacksonville, IL

    I noticed a list of recommendations on my last oil change. They discussed these with me and I made an appointment to complete them. I am so thankful that Tom Finch Automotive watches for things that my car needs....because I sure don’t!!!

    Vehicle:
    Toyota RAV4

    Service Date:
    05/16/2018

  • Would recommend?
    Yes
    Fast and courteous

    By JOHN B. in Waverly, IL

    They did a very prompt and courteous service to my vehicle . I actually dropped car off Day early and it was done same day I didn’t have to wait couple days to get it back . The price was very reasonable for the service it took to diagnose and fix . I’d recommend them to anyone.

    Vehicle:
    Pontiac Grand Am

    Service Date:
    05/09/2018

  • Would recommend?
    Yes
    Quality service

    By CRAIG P. in Bluffs, IL

    Maintaining an automobile isn't an inexpensive proposition and Tom Finch Automotive is no exception, but I've always been impressed with the professionalism, attention to detail and courtesy displayed by the employees of TFA with a particular tip of the hat to Jacob Traeger, service manager.

    Vehicle:
    Lincoln Navigator

    Service Date:
    04/26/2018

  • Would recommend?
    Yes
    Dependable, friendly,

    By RON L. in Jacksonville, IL

    It is a great feeling having the assurance when your vehicle needs serviced or something has come up unexpected Finch Automotive takes care of it.

    Vehicle:
    Chevrolet Silverado 1500

    Service Date:
    04/20/2018

  • Would recommend?
    Yes
    Customer service

    By KATELIN M. in Arenzville, IL

    The employees at Tom Finch have always gone above and beyond when fixing my vehicles. I really like that they provide service suggestions within XX amt of miles. If there is something that comes up during a fix they will call me first to get my approval. I have shown up with a flat tire that needs fixed and not only do they get it taken care of but also are willing to drive me to my workplace and pick me up after repairs are finished!

    Vehicle:
    Chevrolet Equinox

    Service Date:
    04/05/2018