By GARY G. in Jacksonville, IL
I have known Tom Finch and Tim Hughes for a Very Long time and they are Both Honest as the Day is Long!..... And with Lisa, Jake and the Team they have always treated me Right!!
By KYMBERLY D. in Jacksonville, IL
Love how I'm treated as a friend not as "dollar signs" walking in the door or calling on the phone. Doesn't matter if it's a simple oil change, or a more major repair. If the tech finds something more than I brought my vehicle in for, I'm informed of the needs and recommendations--but never in a "pushy" way--and questions I have are answered in easier-to-understand layman's terms.
By CARSON B. in Jacksonville, IL
Tom Finch does a wonderful job they weigh call you and tell you what needs to be done if they fine something else wrong . They will suggest you would do it as soon as possible if it needs to be done. They are awesome and Especially Jacob .Carson Baptist
By SANDI G. in Jacksonville, IL
As always quick friendly service. Never a problem. Thanks to all the staff. Recommend you all the time.
By Verified Customer in Jacksonville, IL
Everybody is friendly, and they are precise at what they do.
By DIANA V. in Jacksonville, IL
My 2015 Jeep went dead on me & would not accept a jump. My first reaction was: How do I get my vehicle to Tom Finch Auto Repair? As I had total TRUST in they could fix my vehicle at a fair price in quick order. A day & haft later I am driving my Jeep down Walnut with complete TRUST .
By JEN F. in Jacksonville, IL
Every time I take my vehicles in there for any kind of service it’s amazing service. Fast and excellent work.
By DAN K. in Jacksonville, IL
Always pleased with the services I receive. Never a complaint in over 15 years
By HARLIN C. in Jacksonville, IL
I’m a loyal customer because Finch is upfront and honest about what my vehicles need. I never feel cheated. They don’t talk down to me like a lot of mechanics do. THANK YOU!
By TERRIE O. in Jacksonville, IL
They answered all of my questions and addressed my concerns with knowledge and understanding.
By PAUL K. in Jacksonville, IL
Service was great, as usual. Was planning to set up an appointment, but you had time to get me in right away. Thank you.
By JIM F. in Jacksonville, IL
The staff are always friendly and helpful, and I always come away believing that I got honest and competent treatment. I’ve used them several times for minor and major work, and have recommended them to several others.
By DOROTHY G. in Jacksonville, IL
Tom Finch Auto always goes above and beyond! Our car looks brand new!!
By MARK M. in Jacksonville, IL
I’ve always had great things to say about Tom Finch automotive! Friendly and attentive stuff, easily scheduling, pricing is fair, and they go above and beyond with extra things, like quick cleanup of vehicle after service, and letting clients know about additional items that may need attention to make vehicles safe to drive. Thank you for always taking care of our vehicles, making us feel welcome and valued as customers!
By CHRIS W. in Woodson, IL
Just a standard oil change, but I have never been let down at Tom Finch Auto.