By GARY G. in Jacksonville, IL
I have known Tom Finch and Tim Hughes for a Very Long time and they are Both Honest as the Day is Long!..... And with Lisa, Jake and the Team they have always treated me Right!!
By KYMBERLY D. in Jacksonville, IL
Love how I'm treated as a friend not as "dollar signs" walking in the door or calling on the phone. Doesn't matter if it's a simple oil change, or a more major repair. If the tech finds something more than I brought my vehicle in for, I'm informed of the needs and recommendations--but never in a "pushy" way--and questions I have are answered in easier-to-understand layman's terms.
By Randy V. in Jacksonville, IL
Once again received high quality service and friendly people at Finch Auto repair.
By JOE T. in Jacksonville, IL
Appointments that fit my schedule are easy to get. Service is great and the prices are very reasonable. I prefer to have service done locally. And my car is always clean when I pick it up. Might seem like a minor detail to some but I really appreciate the extra effort.
By SUSAN H. in Jacksonville, IL
I noticed a list of recommendations on my last oil change. They discussed these with me and I made an appointment to complete them. I am so thankful that Tom Finch Automotive watches for things that my car needs....because I sure don’t!!!
By JOHN B. in Waverly, IL
They did a very prompt and courteous service to my vehicle . I actually dropped car off Day early and it was done same day I didn’t have to wait couple days to get it back . The price was very reasonable for the service it took to diagnose and fix . I’d recommend them to anyone.
By CRAIG P. in Bluffs, IL
Maintaining an automobile isn't an inexpensive proposition and Tom Finch Automotive is no exception, but I've always been impressed with the professionalism, attention to detail and courtesy displayed by the employees of TFA with a particular tip of the hat to Jacob Traeger, service manager.
By RON L. in Jacksonville, IL
It is a great feeling having the assurance when your vehicle needs serviced or something has come up unexpected Finch Automotive takes care of it.
By KATELIN M. in Arenzville, IL
The employees at Tom Finch have always gone above and beyond when fixing my vehicles. I really like that they provide service suggestions within XX amt of miles. If there is something that comes up during a fix they will call me first to get my approval. I have shown up with a flat tire that needs fixed and not only do they get it taken care of but also are willing to drive me to my workplace and pick me up after repairs are finished!
By ROSIE C. in Jacksonville, IL
Always recommends when something needs to be fixed and gives you an honest estimate on the work. It always comes back clean inside and outside VERY FRIENDLY AND HELPFUL
By MARTELL P. in Jacksonville, IL
Always great customer service and great prices. I've not had a bad experience here yet!!
By DIANA V. in Jacksonville, IL
I had let my car get about 1200 miles past the oil change date and dropped into Tom Finch Auto without an appointment. But they were able to squeeze me in and 50 min. later I was off on my way ... oil changed, tires at appropriate pressure (they said I need to consider new tires before summer travel) and a clean car.
By FRANK V. in Woodson, IL
Personable caring and attitude of your staff! The gentleman that detailed my car OMG fabulous! I felt like i was walking into my car brand new and the smell just wonderful! I am always telling everyone if you want painfully honest and reliable service go to Tom Finch!
By TONY M. in Jacksonville, IL
I find this to be an excellent place to do business.
By JEREMY B. in Jacksonville, IL
I always get great service at Finch. I trust their work and would recommend them to anyone!