By GARY G. in Jacksonville, IL
I have known Tom Finch and Tim Hughes for a Very Long time and they are Both Honest as the Day is Long!..... And with Lisa, Jake and the Team they have always treated me Right!!
By KYMBERLY D. in Jacksonville, IL
Love how I'm treated as a friend not as "dollar signs" walking in the door or calling on the phone. Doesn't matter if it's a simple oil change, or a more major repair. If the tech finds something more than I brought my vehicle in for, I'm informed of the needs and recommendations--but never in a "pushy" way--and questions I have are answered in easier-to-understand layman's terms.
By MARTELL P. in Jacksonville, IL
Always great customer service and great prices. I've not had a bad experience here yet!!
By DIANA V. in Jacksonville, IL
I had let my car get about 1200 miles past the oil change date and dropped into Tom Finch Auto without an appointment. But they were able to squeeze me in and 50 min. later I was off on my way ... oil changed, tires at appropriate pressure (they said I need to consider new tires before summer travel) and a clean car.
By FRANK V. in Woodson, IL
Personable caring and attitude of your staff! The gentleman that detailed my car OMG fabulous! I felt like i was walking into my car brand new and the smell just wonderful! I am always telling everyone if you want painfully honest and reliable service go to Tom Finch!
By TONY M. in Jacksonville, IL
I find this to be an excellent place to do business.
By JEREMY B. in Jacksonville, IL
I always get great service at Finch. I trust their work and would recommend them to anyone!
By HARLIN C. in Jacksonville, IL
Best auto repair shop I hav e found
By AARON B. in Jacksonville, IL
There is always great quality work being done and I love how they always clean up the vehicle. Excellent Service
By JILL F. in Havana, IL
Very helpful in making sure my car is taken care of, especially when I am not quite sure what it needs! Always enjoy getting my car back cleaner than when I dropped it off! Fantastic service!!!
By Randy V. in Jacksonville, IL
We have gone to Tom Finch auto repair for over a decade and find their staff friendly and accommodating to the customers needs. Their service is high quality at a fair price. We strongly recommend Tom Finch auto repair to any family in the Jacksonville area. Randy & Diana Verticchio
By ROGER S. in Jacksonville, IL
Got an oil change and received a car wash and vacuum as well. We really appreciate it. Thanks!
By ANGIE C. in White Hall, IL
THE PEOPLE ARE AWESOME. THEY PICK UP MY VEHICLE FROM WORK, CHANGE MY OIL, WASH MY CAR AND CLEAN OUT THE INSIDE FRONT. THEN THEY DELIVER IT BACK TO ME. WHEN I GO TO GET IN MY CAR AFTER A HARD DAYS WORK, I JUST SMILE AND ENJOY THE AWESOME SMELL AND MY CLEAN CAR. THESE PEOPLE MAKE MY DAY!! ALSO, THEY LEFT ME A CAN OF DEICER WHICH WAS SO VERY THOUGHTFUL!! I SURE DO APPRECIATE EVERYTHING THEY DO AND FOR A GREAT PRICE!!!
By GARY G. in Jacksonville, IL
Always Honest and Straight forward of what the cost will be and when it will be done!
By SUSIE Z. in Jacksonville, IL
I'm very pleased with the service I receive @ Tom Finch Automotive. They are understanding of my needs, and address all my concerns!