By RAYMOND D. in Sandy Hook, CT
Was able to get an appointment on the next day when calling at closing time the day before for multiple requests
By MICHAEL D. in Sandy Hook, CT
I came in for a tire balance job, for 2 front tires. Balanced perfectly, removed the shimmy from my sterling wheel. I will use this place next time I need any service.
By FLORENCE E. in Sandy Hook, CT
I called on a morning when the service dept was really booked solid, but my car was checked and worked on that same day. Thank you so much for the added effort to satisfy a customer.
By ED K. in Monroe, CT
Brought my 2005 Silverado truck in for what I thought was some minor suspension work. Ended up with almost an entire new front suspension including a steering box. But since the truck is 12 years old I guess it was to be expected. They only replaced what was needed and the truck handles like it was new. Truck completed on time. A professional garage.
By DEANNA and PRESTON R. in Newtown, CT
The service is great and staff is friendly and reliable.
By MICHAEL M. in Monroe, CT
Good work, good attitude. Very friendly and professional. I never knew these guys were there, tucked away in the back behind the old Adrianna's Pizza and only four miles from home. I will be using them again.
By ERIC P. in Monroe, CT
Timely handling of service, above and beyond help with tire quotes
By MEREDITH, WYATT H. in Oxford, CT
Tucked back off Rt. 34, Sean and the staff at Jensen's came through for me, again! They fit me in, right away, and took care of both light body work and other necessary repairs. Always reasonable and so easy to work with!
By CAROLINE M. in Monroe, CT
I shopped around with the stressful task of trying to replace all 4 of my tires, breaks and Rotors. I pass Jensen tire all the time and decided to stop in one day and see what they would quote me for the job. The man I delt with was so kind, he walked out to my car and took down all my information and called me shortly after with a reasonable quote. He was able to do the whole job a day after and they were very professional, called me throughout to give me an update and they were very polite when I came to pick my car up. They left my car exactly how I gave it to them, very clean. I will absolutely use them again for any of my car needs.
By GARY S. in Sandy Hook, CT
My 2005 Toyota Avalon has 208,000 miles on it and the owners manual says the ATF never needs changing. After consultation with Sean and internet searching, I decided to change the ATF as completely as possible by asking Sean to drop the transmission pan (with a filter replacement) and power flush the remaining old fluid out with the new fluid. This total process is more expensive than doing either of those two steps alone, but I had decided to keep the car and I was worried that I was overdue to have a serious (expensive) transmission problem. What an improvement! The car has had downshifting problems for a long time. I had read online that this was common with this model. Now the problem has completely disappeared. Acceleration is now so smooth and quiet that the car seems to be running like new. I wish I had done this years ago. Kudos to Jensen and Sean for helping me make a good decision and for doing the job so well.
By MARK K. in Oxford, CT
From setting up the appointment to completion of service, everything was explained and done correctly and at a great price.
By BILL E. in Newtown, CT
As usual, Sean and his crew completed responded to my concerns, and had all repairs don within 24 hours.
By GARY S. in Sandy Hook, CT
I drop the car off the night before and pick it up at noon the next day. I know it's done right. Easy peezy!
By SHELDON S. in Monroe, CT
I am able to drop my car off , get a loaner to drive home, and they call me when my car is ready. Win/win
By JOHN B. in Monroe, CT
Service was fast and friendly, professionalism is second to none !