By Brent M. in Charleston, SC
Called Last Thursday to describe a problem with my X5. Dell correctly diagnosed the issue over the phone, ordered the required parts to have on hand for Monday. Dropped the car off on Sunday, and had it back by 3:00 Pm on Monday--fixed and driving better than ever. Amazing people, service, and outcomes every time. Thank you all.
By Sheron J. in Ladson, SC
You can depend on them and their work. When they say it is done, you can take that to the bank. Wonderful and awesome workers, from Mrs. Debbie to the workers in the back. Keep up the good work.
By Lorenzo H. in North Charleston, SC
Lorenzo said the staff did an awesome, good job.
By Sean L. in Charleston, SC
Trusted shop that maintains all 5 of our family BMWs
By Kevin A. in Goose Creek, SC
UA made it cost effective to own a BMW. German cars tend to be expensive to repair. UA is extremely fair with their pricing. I trust them to be honest about the work that needs to be done and to charge me a reasonable fee for service. The staff is awesome and I always enjoy talking with them when I drop in for service.
By Maria T. in Charleston, SC
Excellent and quick services and wonderful friendly staff. Thank you
By Andy L. in Folly Beach, SC
For 8 years my wife’s 328i has been serviced by UA. We have always trusted the diagnosis 100%. Solid work with no re-do. Great shop to do business with.
By Michael R. in Charleston, SC
I like doing business with people I like. Autowerks is always fair and informative. It's eady to like and trust people of integrity. That's the Autowerks family. Highly recommend.
By Chris D. in Johns Island, SC
Chris said the experience was good. The technicians did what was required of them.
By Rohan L. in North Charleston, SC
I have owned 2 bmw...my first visit with my first car was at Rick Hendricks bmw...long wait..poor customer service...then I had to wait 2 days to get my car back First visit to Ultimate Autowerk ,friendly smiles, clean waiting area, quick service and same day service also comparing repair price ..way better..thanks guys
By Sheila H. in Charleston, SC
as always great service thanks Deb and Charles best wishes to Dale
By JE P.
ABS module replaced under warranty for part. Good communication regarding arrival of replacement part. Once part arrived, replaced it in a timely manner.
By Leroy G. in Goose Creek, SC
They was the only people who could stop my 650 from over heating , great service , SMG Approves taking all my car to them !
By Robert M. in Goose Creek, SC
I was very pleased with the phone support in diagnosing the issues that I was having with a decayed battery. Once I got to the shop I was given quick service in getting the battery replaced and the vehicle computer reset to clear multiple error messages. Charles handle the the supposed service himself.
By Verified Customer in North Charleston, SC
This a very professional company that tells you the truth about your repair work to best service your vehicle. The business comes highly recommended! Great Work, Great People and Excellent Customer Service.
By Donald W. in Goose Creek, SC
Friendly and courteous people who compliment each other. Put value on making you feel welcome.
By Anthony J. in Charleston, SC
Had my 550 serviced at another provider and car lived there. 4 years and $15,000 in as well as a torn off hood and a rush for secret repair, upon recommendation of a colleague who is also a car enthusiast, my cars and I have found a home. Charles was amazingly professional and my car was ready when they said it would be and returned to me clean and ready to go. They diagnosed my problem quickly and corrected what was supposed to Be repaired at the other mount pleasant shop. I would highly recommend this BMW repair shop and hope that my M5 & I8 doesn’t have to meet them soon, but confident that when needed..they too will be in good hands.
By James L. in Goose Creek, SC
James said he has been to the business before and they did good work.
By Marty M. in Charleston, SC
Always so helpful, willing to answer any questions and go the extra mile.
By Fran G. in Wadmalaw Island, SC
I would not take my car anywhere else. They have always had my best interest and safety at heart.