By Catherine O. in Summerville, SC
I love the personal attention to my car!!
By Greg D. in South Carolina
Greg said they were so nice and friendly, and that was a plus.
By Rohan L. in North Charleston, SC
I have been going there for almost 7 years…always a pleasant experience
By Kim W. in Goose Creek, SC
Great service everytime. I always bring my car here. Very helpful with getting my car fix and keep me on the road.
By Michael M. in Johns Island, SC
Excellent service at reasonable cost. The team there are pleasant and easy to work with. Highly recommend them.
By Ashley T. in Charleston, SC
Very appreciate Matt and his team for good, honest BMW repair work. Definitely would recommend!
By Vonman W. in North Charleston, SC
The service was great. I made a appointment and was swiftly taken care of.
By Kisha D. in North Charleston, SC
Hi, my car is a 1999 528. I came in yesterday, 4-23-24 for my scheduled oil change appointment. I was in and out in no time. I’ve been coming here for so, so many years. My car is still running great. Why is that? Because I do NOT let any other mechanics work on my car. Not even for an oil change. Unless I AM adding something to my car, NO ONE goes under my hood. Everyone isn’t good at what they do. Everyone is not honest with integrity. You do not know who’s working on your car at the dealer because the technicians are hourly, probably rotate in and out, and if I remember from 100 years ago, you never met your mechanic. Or I didn’t. I spoke with the consultant. All questions and explanations came via a liaison. And I ALWAYS had to come back. Here, they are owner operated and will talk to you in plain English. They have a really nice , close nit relationship….still. They know their clients, explain what needs to be done and why. How can I presume they are like this with all of their clients? Well, yesterday while there, I was listening and observing client contact, phone etiquette, and the environment is still warm and friendly. I can go on and on. They are the same with everyone. If they worked on Nissans, my van would still be alive. National chain service centers aren’t always descent. You don’t know who’s working on your car. Here, oh you know who’s working on your Bimmer. This is my only car. They keep her reliable. I highly recommend them. Thank you
By Chari L.
I have used Ultimate Autowerks many times. I feel that they are reliable and trustworthy and when I am given a quote , it is fair. They are all super accommodating and nice too.
By Norris M. in Charleston, SC
My 2014 BMW X1 arrived after hours and on a flatbed. I used the Dropbox to describe the problem and suggest a cause. Charles called me within 2 hours of opening and confirmed the alternator had failed. He gave me an estimate to replace it and complete the work including parts shipment and charging the flatlined battery all without 24 hours.
By Alex R.
A group of honest mechanics that always do right. They were able to fit me in last min for a quick oil change and even recommended a few places in town to get other work done regarding cosmetic damage. Not only that but the people who they recommended to me can get me a new bumper and have it painted in 2 days and will install within a hour. Truly a great experience
By Nancy C. in Edisto Island, SC
Very impressed with staff and mechanics.
By John C. in Charleston, SC
Fantastic service! Always transparent regarding price and amount of time to complete the work
By Verified Customer in Johns Island, SC
It is a pleasure to make appointments and service your car at this shop. Prices are reasonable, job is done by experts and everyone one in the office is cordial, and nice.
By Verified Customer in Charleston, SC
I arrived at ultimate auto for the first time with what I thought was a coolant leak. Mr Charles reviewed / bled the system and got me back on the road within a few hours. Thank you for everything that day, I will be back in the future
By Terry S. in Charleston, SC
Service is always done on time and with excellence,
By Zahi J. in North Charleston, SC
I will not take my BMW elsewhere. Debbie, Matt, Charles, and Dell are the dream team! Hospitality, professionalism, kindness, efficiency, effective, responsible pricing, etc.
By Patricia S. in Johns Island, SC
The team takes care of my care as though it’s their own. I’m sure it is still on the road 13 years after purchasing because of their service.
By Steve M. in Charleston, SC
Highly recommended. Great service, staff very knowledgeable, and personable. Service started and completed promptly.
By Lisa S. in Charleston, SC
They keep my 13 year old 328i running like she did in the beginning! Always a perfect remedy for whatever is ailing her! I don’t go anywhere else!