By Jason C. in Oklahoma
Jason said this business did a good job and they took good care of him.
By Michael J. in Tulsa, OK
Michael said he was very pleased with this business. They did good work and he'll be going back.
By Heather M. in Tulsa, OK
I am very afraid of mechanics. I feel vulnerable and I have caught quite a few trying to rip me off. I have a BMW so its exceptionally hard to find a good place to take my car besides the “stealership”. I try to know as much as I can about what is under my own hood so I can detect what the issue might be. Knowledge is power. I must say that Briarwood did not try to pull anything over on me. They confirmed my suspicions about what was going wrong and solved the problem for me. They went over the diagnostic and we talked about what was important to get my car back on the road safely. They were very patient and fair. They are great with foreign cars without stealing you blind.
By John R. in Oklahoma
John said the staff were nice and answered all of his questions.
By Craig K. in Muskogee, OK
Craig said they are able to schedule him in a timely manner and they do it quickly and get him out.
By Rick H. in Owasso, OK
They are always professional and Courteous. Brought my van in and they took care of all my concerns that I had today. I highly recommend them.
By Jose S. in Broken Arrow, OK
Jose said the staff have really good customer service. They found out the problem with the vehicle, and did a good job.
By Michael A. in Tulsa, OK
Michael said they always take care of him and do a good job. They are real nice and courteous people.
By Bob D. in Broken Arrow, OK
I used Briarwood because the vehicle (Cadillac) had been serviced there by the dealership prior to me buying it. The day I was to originally have taken delivery of the vehicle, the check engine light came on and Briarwood diagnosed it as a bad battery and O2 sensor. They subsequently fixed the issues for the dealership and I took possession of the vehicle. About 2 weeks later, my check engine light came back on, and it was diagnosed as "Running too rich". Since Briarwood was familiar with the vehicle, I brought it back and they did a quick scan to confirm the cause of the check engine light. I scheduled to bring it back at first available opening (3 days later) for them to run a full diagnostic test. They did, and it turned out that it was the O2 sensor they had replaced a couple of weeks earlier. They informed me that per the dealerships instructions, they had originally used an "aftermarket" sensor, but that they would use a genuine GM sensor this time, and that because it was the very sensor they had put in a couple of weeks prior, the repair was a warranty repair, and was performed at no charge to me. It was quite refreshing to not even have to "discuss" a warranty issue and whether or not I would be charged.
By Timothy D. in Tulsa, OK
Timothy said the business took care of his vehicle issues. The staff at the facility treated him well.
By CASEY M. in Broken Arrow, OK
I have been taking my cars to Briarwood for many years. Very reliable and honest.
By Elizabeth P. in Tulsa, OK
As always, another great experience with Briarwood Auto Service! Couldn't be happier!
By Bhilp R. in Oklahoma
Spoke with Dhilip. He said he feels comfortable at the business.
By Ashley T. in Oklahoma
Ashley said everyone was awesome at the business, and they are all great.
By Alex M. in Tulsa, OK
Alex said the business was prompt with service. The staff was transparent about what they were able to do with his vehicle. He has no complaints about the services they offered.