By Verified Customer in Northridge, CA
AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.
By JOYCE R. in Van Nuys, CA
I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary
By BARBARA O. in Northridge, CA
When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.
By LILY R. in Pacific Palisades, CA
Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.
By CAROL D. in Northridge, CA
Always pleased with my visit to have my Subaru serviced. Employees are always pleasant and helpful. The waiting room very clean and comfortable while waiting for my service to be completed.
By Verified Customer in Chatsworth, CA
Best place I have taken my car for service!
By ERIC H. in Northridge, CA
A very good car repair shop. Totally respectfully with customers
By Verified Customer in Chatsworth, CA
I have taken various vehicles for service by these automotive experts. Never disappointed. They give wise counsel and are patient with the questions asked by the vehicle owner.
By Verified Customer in Sherman Oaks, CA
I’ve been going to them since 1980. They are trustworthy, honest and helpful. I trust them without hesitation.
By ED - DAVID H. in Los Angeles, CA
Honest, friendly and professional service. Have been a customer for over 20 years. Ask for Edwin.
By MICHAEL C. in North Hills, CA
Team was very friendly. Service was quick. Price was fair. Been looking for a shop to start taking me cars to and I think I’ve found it.
By ADRIANNE W. in North Hills, CA
Always the best service. Very trustworthy!!
By RUTH D. in Reseda, CA
I have been valuable customer of AI for almost three years now. The employees are so professional, efficient and reliable. Edwin, David and Chai with their entire crew are remarkable! I have peace of mind, driving a well maintained SUV. Thank you AI!
By Verified Customer in West Hills, CA
Edwin and his Team are Awesome! Great, Fast, Efficient, Polite, and Helpful! They go over and above expectations. While there I learned about some features of my car that I didn’t know about! Pricing is very Fair. They explain everything, tell you what can wait a while and what you need to do immediately to have a safe, well performing vehicle! I Highly Recommend Automotive Instincts!
By Verified Customer in Winnetka, CA
Over the past several years, automotive instinct has taken care of my Honda needs. Would highly recommend the shop! All the employees have always shown excellent rapport, courtesy and service.
By NANCY S. in Reseda, CA
I’ve been a customer over 30 years and three vehicles and they never disappoint. The staff is knowledgeable and I trust the advice I’m given if needed.
By YING T. in Northridge, CA
Reasonable price and great service, all the weird noises were gone after minor service. I am very happy and will come back. Edwin and David are very professional, friendly, knowledgeable, honest and courteous.
By Verified Customer in Chatsworth, CA
I’ve found the trusted auto repair shop I’ve been looking for.
By ROGER S. in Northridge, CA
Great service: easy appointment times, excellent diagnostic and mechanical work, on time, very good pricing (not like factory dealers with their up-sale practices). Highly recommend.
By MARGIE S. in Northridge, CA
Auto instincts was the best service station I have been to .