• Would recommend?
    Yes
    Consistent, reliable service

    By Verified Customer in Northridge, CA

    AI continues to provide consistent and reliable service for maintenance as well as any additional repairs required for both of my vehicles. Very trustworthy as they are honest about what service is required and do not try to find additional items which would inflate the charges incurred. When additional service may be required outside of the normal maintenance items the explanation is clear and emphasizes potential safety concerns which need to be addressed. The level of competence in completing all of the work required is consistently at the highest standard.

    Vehicle:
    Honda Accord Coupe

    Service Date:
    10/09/2018

  • Would recommend?
    Yes
    Automotive instincts review, they are the best

    By JOYCE R. in Van Nuys, CA

    I have been a customer of Automotive Instincts for more than 25+ years. They are the best. Unlike dealerships, they do not “push work”. For about the last 6+ months, they have been monitoring a potential $500 repair, and they keep telling me, it’s fine, we’ll check on it next time you come in, unlike dealerships who say “it can go out anytime”. In 25+ years, every repair was done right the first time. Gary

    Vehicle:
    Honda CR-V

    Service Date:
    06/20/2018

  • Would recommend?
    Yes
    I always get excellent service!

    By BARBARA O. in Northridge, CA

    When ever I go to Automotive Instincts I am sure that my car will receive a thorough check-up. If there is any item that needs service I am told when I need to replace/repair the part. Sometimes they watch an item and let me know when the time has arrived to repair. They have been my mechanics for 25 years.

    Vehicle:
    Toyota Avalon

    Service Date:
    06/14/2018

  • Would recommend?
    Yes
    Always great service

    By LILY R. in Pacific Palisades, CA

    Even for a minor tune up or oil change AI is the best. Honest prompt service. I drive 20 miles to come here.

    Vehicle:
    Acura

    Service Date:
    12/22/2017

  • Would recommend?
    n/a
    Service

    By CAROL D. in Northridge, CA

    Always pleased with my visit to have my Subaru serviced. Employees are always pleasant and helpful. The waiting room very clean and comfortable while waiting for my service to be completed.

    Vehicle:
    Subaru Forester

    Service Date:
    04/30/2024

  • Would recommend?
    n/a
    Excellent service and staff

    By Verified Customer in Chatsworth, CA

    Best place I have taken my car for service!

    Vehicle:
    Honda CR-V

    Service Date:
    04/29/2024

  • Would recommend?
    n/a
    Very respectable car service

    By ERIC H. in Northridge, CA

    A very good car repair shop. Totally respectfully with customers

    Vehicle:
    Lexus ES 300

    Service Date:
    04/26/2024

  • Would recommend?
    n/a
    No disappointment

    By Verified Customer in Chatsworth, CA

    I have taken various vehicles for service by these automotive experts. Never disappointed. They give wise counsel and are patient with the questions asked by the vehicle owner.

    Vehicle:
    Toyota Highlander

    Service Date:
    04/25/2024

  • Would recommend?
    n/a
    Consistently excellent service

    By Verified Customer in Sherman Oaks, CA

    I’ve been going to them since 1980. They are trustworthy, honest and helpful. I trust them without hesitation.

    Vehicle:
    Toyota Prius

    Service Date:
    04/24/2024

  • Would recommend?
    n/a
    Honda/acura/toyota owner.

    By ED - DAVID H. in Los Angeles, CA

    Honest, friendly and professional service. Have been a customer for over 20 years. Ask for Edwin.

    Vehicle:
    Acura TLX

    Service Date:
    04/19/2024

  • Would recommend?
    n/a
    Needed an oil change

    By MICHAEL C. in North Hills, CA

    Team was very friendly. Service was quick. Price was fair. Been looking for a shop to start taking me cars to and I think I’ve found it.

    Vehicle:
    Toyota Highlander

    Service Date:
    04/19/2024

  • Would recommend?
    n/a
    Great service!

    By ADRIANNE W. in North Hills, CA

    Always the best service. Very trustworthy!!

    Vehicle:
    Honda Civic Cpe

    Service Date:
    04/19/2024

  • Would recommend?
    n/a
    Excellent service

    By RUTH D. in Reseda, CA

    I have been valuable customer of AI for almost three years now. The employees are so professional, efficient and reliable. Edwin, David and Chai with their entire crew are remarkable! I have peace of mind, driving a well maintained SUV. Thank you AI!

    Vehicle:
    Lexus NX

    Service Date:
    04/18/2024

  • Would recommend?
    n/a
    Great team, pleasant experience

    By Verified Customer in West Hills, CA

    Edwin and his Team are Awesome! Great, Fast, Efficient, Polite, and Helpful! They go over and above expectations. While there I learned about some features of my car that I didn’t know about! Pricing is very Fair. They explain everything, tell you what can wait a while and what you need to do immediately to have a safe, well performing vehicle! I Highly Recommend Automotive Instincts!

    Vehicle:
    Honda CR-V

    Service Date:
    04/12/2024

  • Would recommend?
    n/a
    Always great and friendly service

    By Verified Customer in Winnetka, CA

    Over the past several years, automotive instinct has taken care of my Honda needs. Would highly recommend the shop! All the employees have always shown excellent rapport, courtesy and service.

    Vehicle:
    Honda Fit

    Service Date:
    04/09/2024

  • Would recommend?
    n/a
    Knowledgeable, friendly and reliable

    By NANCY S. in Reseda, CA

    I’ve been a customer over 30 years and three vehicles and they never disappoint. The staff is knowledgeable and I trust the advice I’m given if needed.

    Vehicle:
    Acura RDX

    Service Date:
    04/08/2024

  • Would recommend?
    n/a
    Very pleasant experience

    By YING T. in Northridge, CA

    Reasonable price and great service, all the weird noises were gone after minor service. I am very happy and will come back. Edwin and David are very professional, friendly, knowledgeable, honest and courteous.

    Vehicle:
    Lexus RX 400h

    Service Date:
    04/05/2024

  • Would recommend?
    n/a
    Excellent care and experience

    By Verified Customer in Chatsworth, CA

    I’ve found the trusted auto repair shop I’ve been looking for.

    Vehicle:
    Honda CR-V

    Service Date:
    04/04/2024

  • Would recommend?
    n/a
    High quality service

    By ROGER S. in Northridge, CA

    Great service: easy appointment times, excellent diagnostic and mechanical work, on time, very good pricing (not like factory dealers with their up-sale practices). Highly recommend.

    Vehicle:
    Subaru Forester

    Service Date:
    04/04/2024

  • Would recommend?
    n/a
    Very professional, friendly, and speedy service

    By MARGIE S. in Northridge, CA

    Auto instincts was the best service station I have been to .

    Vehicle:
    Mazda CX-5

    Service Date:
    04/03/2024