• Would recommend?
    Yes
    Service...service...service

    By Dennis J. in Federal Way, WA

    The folks at Sparks are amazing!! They have been caring for my various vehicles for nearly a decade and have never disappointed. I recently made a (bad) decision in buying a tow vehicle for my motorhome. Sparks came to my rescue, evaluated what I needed to make the car fully operative, and came through with reasonably priced fixes and put me on the right side of my decision. The front office staff, Terri and Azim are first rate in terms of customer care, and, most importantly, customer communication. Being a long time retailer, I know how important it is for clean, clear communication with customers. Poor communication sends folks down the road. Excellent communication keeps them coming back. This team is at the top in their ability to convey what is, sometimes, news about your car that you don't want to hear. Options are discussed, the process is clearly stated, and you know you've been honestly advised on the way forward. Sparks=s is the place for professional care for your vehicle and care for you as a customer.. Dennis Johnson

  • Would recommend?
    Yes

    By Kat S. in Auburn, WA

    Kat said the business was quick and efficient. The employees were helpful and accommodating.

    Vehicle:
    Ford Taurus

    Category:
    Service

    Service Date:
    07/09/2018

  • Would recommend?
    Yes

    By Kat S. in Auburn, WA

    Kat said the business was quick and efficient. The employees were helpful and accommodating.

    Vehicle:
    Ford Taurus

    Category:
    Service

    Service Date:
    07/09/2018

  • Would recommend?
    Yes
    Honesty integrity

    By Verified Customer in Federal Way, WA

    Thought the problem was worse than what was diagnosed. Sparks did the necessary repairs and didn't try to over sell me on parts and labor. I will definitely bring my cars here in the future. It's a busy shop but worth the wait.

    Vehicle:
    Honda Accord Sdn

    Service Date:
    07/11/2018

  • Would recommend?
    Yes

    By Devon K. in Auburn, WA

    Devon said the staff was no nonsense and he completely trusted what he was told.

    Vehicle:
    Toyota Tacoma

    Category:
    Service

    Service Date:
    07/09/2018

  • Would recommend?
    Yes

    By Gary H. in Federal Way, WA

    Gary said they got his brakes fixed and they got it done quickly.

    Vehicle:
    Dodge Pickup

    Category:
    Service

    Service Date:
    07/02/2018

  • Would recommend?
    Yes

    By Caroline S. in Milton, WA

    Caroline said the staff were very nice. The business was clean and very accommodating. She liked them. They should keep doing what they are doing because they are doing it right.

    Vehicle:
    Saturn SW

    Category:
    Service

    Service Date:
    07/02/2018

  • Would recommend?
    Yes
    Service...service...service

    By Dennis J. in Federal Way, WA

    The folks at Sparks are amazing!! They have been caring for my various vehicles for nearly a decade and have never disappointed. I recently made a (bad) decision in buying a tow vehicle for my motorhome. Sparks came to my rescue, evaluated what I needed to make the car fully operative, and came through with reasonably priced fixes and put me on the right side of my decision. The front office staff, Terri and Azim are first rate in terms of customer care, and, most importantly, customer communication. Being a long time retailer, I know how important it is for clean, clear communication with customers. Poor communication sends folks down the road. Excellent communication keeps them coming back. This team is at the top in their ability to convey what is, sometimes, news about your car that you don't want to hear. Options are discussed, the process is clearly stated, and you know you've been honestly advised on the way forward. Sparks=s is the place for professional care for your vehicle and care for you as a customer.. Dennis Johnson

  • Would recommend?
    Yes

    By Talina C. in Federal Way, WA

    Talina said she would recommend this business for service.

    Vehicle:
    Acura TSX

    Category:
    Service

    Service Date:
    06/21/2018

  • Would recommend?
    Yes

    By Betty S. in Federal Way, WA

    Betty said the people were absolutely fantastic, but her vehicle is still jerking a little bit and she may have to bring it back in. She had a great experience.

    Vehicle:
    Ford Focus

    Category:
    Service

    Service Date:
    05/30/2018

  • Would recommend?
    Yes
    Great service

    By KATHY H. in Federal Way, WA

    Went in for my oil change. Asked if I needed any other work done. Was told nothing needed, I was good to go. I like that you can have confidence that they able to tell you, no additional work needed at this time.

    Vehicle:
    Chevrolet TrailBlazer

    Service Date:
    06/07/2018

  • Would recommend?
    Yes

    By Connie L. in Kent, WA

    Connie said business is very courteous, helpful and honest. She' s been going there since 2013.

    Vehicle:
    Hyundai Sonata

    Category:
    Service

    Service Date:
    06/06/2018

  • Would recommend?
    Yes

    By Monica S. in Federal Way, WA

    Monica said they are very good. She has been to the business twice and she likes it. They are professional.

    Vehicle:
    Pontiac Aztek

    Category:
    Service

    Service Date:
    06/05/2018

  • Would recommend?
    Yes

    By Kevin M. in Auburn, WA

    Kevin said the staff did the work that was needed and provided a warranty .

    Vehicle:
    Toyota Tundra

    Category:
    Service

    Service Date:
    05/24/2018

  • Would recommend?
    Yes

    By Sandra S. in Federal Way, WA

    Sandra said the business is wonderful.

    Vehicle:
    Chevrolet Celebrity

    Category:
    Service

    Service Date:
    06/01/2018

  • Would recommend?
    Yes

    By Jo H. in Federal Way, WA

    Jo said the service was great overall.

    Vehicle:
    Mitsubishi Outlander Sport

    Category:
    Service

    Service Date:
    05/03/2018

  • Would recommend?
    Yes

    By Derek M. in Auburn, WA

    Spoke with Derek's wife. She said the customer service is the best and they are awesome in general.

    Vehicle:
    Chrysler Town & Country

    Category:
    Service

    Service Date:
    05/08/2018

  • Would recommend?
    Yes

    By Randy H. in Auburn, WA

    Randy said the staff is cordial and happy. There were fingerprints on the hood of his vehicle.

    Vehicle:
    Jeep Grand Cherokee

    Category:
    Service

    Service Date:
    05/16/2018

  • Would recommend?
    Yes

    By Diana A. in Kent, WA

    Diana said that the staff was nice and communicated with her throughout the service regarding what was wrong.

    Vehicle:
    Mercury Sable

    Category:
    Service

    Service Date:
    04/27/2018

  • Would recommend?
    Yes

    By Irene J. in Federal Way, WA

    Irene said she would recommend the business for service.

    Vehicle:
    Chrysler Voyager

    Category:
    Service

    Service Date:
    05/02/2018