• Would recommend?
    Yes
    Excellent work

    By TERRY S. in Federal Way, WA

    I really like Sparks because they they are honest and they always give me the discounts available to me, without me asking. They also KNOW what they are doing!!. If you have ever taken your car to place that you came to realize didn't know what they were doing, you understand what I am saying. I have been to such a shop and besides being a waste of money it is extremely frustrating. I have complete confidence in Sparks no matter what the problem.

    Vehicle:
    Buick Park Avenue

    Service Date:
    07/18/2018

  • Would recommend?
    Yes
    Service...service...service

    By Dennis J. in Federal Way, WA

    The folks at Sparks are amazing!! They have been caring for my various vehicles for nearly a decade and have never disappointed. I recently made a (bad) decision in buying a tow vehicle for my motorhome. Sparks came to my rescue, evaluated what I needed to make the car fully operative, and came through with reasonably priced fixes and put me on the right side of my decision. The front office staff, Terri and Azim are first rate in terms of customer care, and, most importantly, customer communication. Being a long time retailer, I know how important it is for clean, clear communication with customers. Poor communication sends folks down the road. Excellent communication keeps them coming back. This team is at the top in their ability to convey what is, sometimes, news about your car that you don't want to hear. Options are discussed, the process is clearly stated, and you know you've been honestly advised on the way forward. Sparks=s is the place for professional care for your vehicle and care for you as a customer.. Dennis Johnson

  • Would recommend?
    Yes
    Just like home from ellen s

    By ELLEN S. in Federal Way, WA

    My scheduled oil change was a breeze. Prescheduled appointment was much nicer that waiting for hours. The waiting area was just like home, comfy chair and climate controlled with plenty of books to read and internet connectivity. Mailer provided a discount as well. I'll definately use Sparks again

    Vehicle:
    Mitsubishi Galant

    Service Date:
    09/13/2018

  • Would recommend?
    Yes
    Quick, efficient and fast!

    By ANTONIETA T. in Tacoma, WA

    Thank you for your quick turn time and communication! A Plus service!!!

    Vehicle:
    Honda Accord

    Service Date:
    09/11/2018

  • Would recommend?
    Yes
    Great service

    By PAT L. in Federal Way, WA

    Once again we had great service at Sparks Automotive. From the front desk to their mechanics we have been quite pleased.

    Vehicle:
    Toyota Highlander

    Service Date:
    09/07/2018

  • Would recommend?
    Yes

    By Jael H. in Federal Way, WA

    Jael said she would recommend the business for service.

    Vehicle:
    Toyota Prius

    Category:
    Service

    Service Date:
    09/05/2018

  • Would recommend?
    Yes
    Great customer service and great service itself!

    By ROBERT B. in Tacoma, WA

    Great customer service and great service itself! Thank you.

    Vehicle:
    Toyota Highlander

    Service Date:
    08/31/2018

  • Would recommend?
    Yes
    Awesome place!!

    By Hilary L.

    Went there for my brakes a couple days ago and I have to say Sparks is the best repair shop I've ever been to. They were all super sweet and my car now drives really well! Definitely will be going to them for now on!

    Service Date:
    08/30/0018

  • Would recommend?
    Yes
    Trusted service

    By Arlianne L. in Federal Way, WA

    I feel I can trust the advice for my car care needs and the staff is friendly and helpful. I have no reservations to recommend Sparks to friends.

    Service Date:
    08/27/2018

  • Would recommend?
    Yes

    By William H. in Milton, WA

    William said the staff at this facility were fine. The warranty they give seems to be reputable. Having good rapport with customers is very good.

    Vehicle:
    Nissan Rogue

    Category:
    Service

    Service Date:
    08/08/2018

  • Would recommend?
    Yes

    By Talina C. in Federal Way, WA

    Talina said she would recommend the business for service.

    Vehicle:
    Acura TSX

    Category:
    Service

    Service Date:
    08/08/2018

  • Would recommend?
    Yes

    By Justin B. in Bonney Lake, WA

    Justin said this business provided great quality service.

    Vehicle:
    Nissan 350Z

    Category:
    Service

    Service Date:
    08/10/2018

  • Would recommend?
    Yes

    By Michael H. in Federal Way, WA

    Michael said they are awesome, good people at this business, but it is very expensive. They have good interpersonal relationships and fast service. They are easy to work with, but he couldn't afford it.

    Vehicle:
    Kia Sedona

    Category:
    Service

    Service Date:
    08/09/2018

  • Would recommend?
    Yes

    By Dereck H. in Federal Way, WA

    Dereck said the service, costumer service, evaluation, and the job the staff did worked out well.

    Vehicle:
    Nissan Maxima

    Category:
    Service

    Service Date:
    06/29/2018

  • Would recommend?
    Yes

    By Roy B. in Kent, WA

    Roy said the business did a good job with his alignment. They also had a nice comfortable lobby to wait in with books as well as magazines, nice quality furniture, and a choice of refreshments from coffee, hot chocolate, or soda.

    Vehicle:
    Chrysler Town & Country

    Category:
    Service

    Service Date:
    07/23/2018

  • Would recommend?
    Yes

    By Ron H. in Tacoma, WA

    Ron said the staff members were done in a timely manner. They kept him well informed and did everything they said they would. They were pleasant to work with.

    Vehicle:
    Jeep Grand Cherokee

    Category:
    Service

    Service Date:
    07/20/2018

  • Would recommend?
    Yes
    Excellent work

    By TERRY S. in Federal Way, WA

    I really like Sparks because they they are honest and they always give me the discounts available to me, without me asking. They also KNOW what they are doing!!. If you have ever taken your car to place that you came to realize didn't know what they were doing, you understand what I am saying. I have been to such a shop and besides being a waste of money it is extremely frustrating. I have complete confidence in Sparks no matter what the problem.

    Vehicle:
    Buick Park Avenue

    Service Date:
    07/18/2018

  • Would recommend?
    Yes

    By Timera W. in Federal Way, WA

    Timera said the staff at the facility was excellent and the service was quick.

    Vehicle:
    Lexus RX 350

    Category:
    Service

    Service Date:
    07/13/2018

  • Would recommend?
    Yes

    By Eric B. in Auburn, WA

    Eric said everything went well. The business provides fair prices and he was impressed with the facility and the work they did.

    Vehicle:
    Volvo C70

    Category:
    Service

    Service Date:
    07/13/2018

  • Would recommend?
    Yes

    By Kat S. in Auburn, WA

    Kat said the business was quick and efficient. The employees were helpful and accommodating.

    Vehicle:
    Ford Taurus

    Category:
    Service

    Service Date:
    07/09/2018