By Karrie D. in Rochester, NY
Geico's roadside service connected me. Geico quoted a 90 minute wait time and Steve was there in under 30 minutes, which was great since it was 30° out . I am in a full extended leg brace and Steve was gracious and kind because he had to lift me into and out of the cab.
By Patricia W. in Norristown, PA
Andrew was efficient/polite/respectful! My girlfriend and I can’t say enough great things about him.
By Kathleen M. in Stow, OH
Wow I am a courier and ended up with a flat on the thruway in NY. I live in OH. I am so blessed that Zachari was the tow driver sent! He is courteous and so amazingly nice! Thank you for such great service!!! You got me home and that is so much appreciated! Kathleen Miller
By Elaine T. in Scottsville, NY
Elaine said that the place was good.
By Mike O. in New York
Mike said that they were punctual and took care of everything.
By Christopher H. in Rochester, NY
Christopher said that the staff was fantastic, very polite, educated him on what the steps were and what needed to happen.
By Yichen G. in Rochester, NY
Yichen said they were pretty good, prices were fair and they fixed his vehicle, so it feels like brand new.
By Tyrone M. in Rochester, NY
Tyrone said the service was great.
By HEATHER S. in Rochester, NY
Our daughter is away at school in the Rochester area and she needed some work done on her vehicle while at school. Not knowing where to turn, we went with a recommendation from AAA to go to Action Towing & Service. We were very happy with the service that was recommended and performed. They only ...more
By Kathy W. in Geneva, NY
Our car ended up in quite a precarious location today, and the driver never gave up. It was frightening for us and him at times, but he stayed calm, logical, and kept working at it a little bit at a time. It was also 24° with quite a wind chill. Thank youmfor the save and your positive attitude.
By Claire S. in New York
Claire said the staff and service was great, prompt, and friendly. During the tow and repair Lazo was informative, communicating with Claire every step of the process.
By James L. in Rochester, NY
James said this business was very pleasant to deal with. They put his interest first, gave him plenty of options and in the end they were very helpful.
By Zachari J. in Farmington, NY
Zachari said this is the best place. He said they are respectful to the customers.
By anne m. in Pittsford, NY
I cannot say enough positive things about my service experience at Action. Las was so attentive, explained what was going on, kept me in the loop without me having to follow up. I would highly recommend ACtion towing (and have been telling others about my great experience)
By SPENCER F. in Redwood, NY
Thanks for spotting all the safety issues, and mechanical problems. Laz kept us up to date daily, and made sure we approved each step. You guys rock. Thank you. Spencer, and his Mom ?