By Steve L. in Oregon City, OR
Needed a "check engine" and battery charge. No clear reason why battery died and now seems to be working fine. Will drive and see if problem occurs again. There was no charge for this first assessment. You can always count on Auto Shop NW.
By Joe G. in Oregon City, OR
Flexibility in scheduling appointments. Great communication. Quality service and repairs.
By Keri P. in West Linn, OR
Trusting, honesty, timely, thorough and quality!! Eugene’s (the owner) is the best!!
By Scott G. in Oregon City, OR
After 12 years of doing my own maintenance and repairs to my vehicle, it finally developed a problem that I wasn't comfortable working on. Based on a referral from a coworker I had these guys do the work, and I'm completely impressed. They documented exactly the symptoms of a fairly elusive braking system problem, which helped with fixing the problem perfectly the first time. Very professional, courteous, and capable. After just one experience with them, I'm a loyal customer. I'm picky and won't endorse anything I don't feel strongly about, but they really did make that strong of an impression!
By Tyler K. in Oregon City, OR
Have gone here a few times and they have always been spot on with estimates and have done great work with everything Iv needed
By Gary B. in Clackamas, OR
Gary said he gets quick and honest service.
By Verified Customer in Happy Valley, OR
As a return customer, Auto Shop Northwest always provides great service and communication.
By Paulet H. in Portland, OR
Eugene was Honest and straightforward. He helped by explaining everything and helped me make deciding easy. He was friendly, fair, and overall a very good staff member. So much so, I'll think I'll bring all my cars to him now.
By Debbie C. in Clackamas, OR
The name of the business should be Reliable Auto Shop Northwest. :) I always receive top notch service here. From the prompt service, to the quick diagnosis and communication to cleanliness of my vehicle when I pick it up. Eugene and his crew are reliable and I wouldn't think of taking my vehicle anywhere else.
By John R. in Oregon City, OR
Always a great experience every time I get to bring one of our fleet to Eugene and the boys
By Verified Customer in Lake Oswego, OR
Friendly, helpful, and work to make things convenient. Good communication. Always seems to work right when I leave.
By Kathy J. in Oregon City, OR
They keep you informed and posted on the status of the work on your vehicle. I have been to this shop 2 or 3 times, and I will continue to have my vehicles worked on there. Kathy
By Jasvir S. in Saint Helens, OR
Jasvir said it was good service, good everything.
By Brett Z. in Beavercreek, OR
Brett said she likes that they are easy to deal with and transparent. They have good customer service.
By Nick O. in Portland, OR
Gave us honest feedback on our old Subaru that I hated to hear, but was truthful and laid out our options. I think most mechanics would have tried to up sell us on unneeded advice. I respect a business that does not try to make money in the short term for the sake of integrity and long term business. Will definitely take our next vehicle here. RIP Subie Rubie Roo.
By Julie G. in Woodland, WA
Great service . Thank you !!!
By Craig K.
What I like most about this shop is to be able to talk directly to the staff. That doesn’t exist at the dealer. They do great work and the job gets done when they say it will.
By Russ P. in Oregon City, OR
Great service and very skilled techs. In todays world hard to fine a honest reliable shop. Won't have work done any other place but here. You guys are the best.
By Russ C. in Oregon City, OR
Russ said the business's staff is fantastic. Every time he goes there, everything is top-notch. They always do a really good job and they are just really knowledgeable.
By Cornel O. in Oregon
Spoke with Aurora. She said they did a good job and didn't take that long.