• Would recommend?
    Yes
    Consistently good service at fair prices

    By Shealagh M. in Hillsborough, CA

    We have taken our cars to Big E for a number of years. Not only is the service consistently good and friendly, but Kieran and Walter are extremely honest and trustworthy. Our car broke down on a trip to LA a couple of years ago. The shop that AAA towed it to told us the transmission was shot and needed to be replaced for $6K. We called Kieran and he was suspicious given the symptoms. We had the car towed to San Mateo. Sure enough, the transmission was ok - Big E replaced a $150 part and it was good to go (and still running well 2 years later). In my experience, Big E never oversells what needs to be done, and they will prioritize the important stuff if you don't want to get multiple items done at one time. It's the only place we take our cars.

    Vehicle:
    Lexus Es 350

    Service Date:
    08/17/2017

  • Would recommend?
    Yes
    Great auto shop

    By George P. in San Mateo, CA

    A Very ethical honest shop with very capable people who do excellent work.

    Vehicle:
    Lexus Is 250

    Service Date:
    08/15/2017

  • Would recommend?
    Yes
    Another satisfactory experience

    By Thomas B. in San Mateo, CA

    I get much better service from Big E than from the dealer. It is probably less expensive as well but the primary reason is that your service is very personalized and I like doing business with Big E.

    Vehicle:
    Toyota Tacoma

    Service Date:
    08/09/2017

  • Would recommend?
    Yes
    Efficient, always quality work, professional and friendly

    By Barbara G. in Foster City, CA

    Same as above - efficient, quality work and professional

    Vehicle:
    Toyota Prius

    Service Date:
    08/07/2017

  • Would recommend?
    Yes
    Solid, fast service

    By Chris L. in San Mateo, CA

    I was recommended to this shop by AAA after my car had trouble starting. Took it into the shop for a full electrical test and had the car back later the same day with a better, recommended battery along with a lot of helpful advice for how to keep my car in running condition.

    Vehicle:
    Toyota Camry

    Service Date:
    08/01/2017