By CATHI C. in Rescue, CA
I brought my van in for suspension and brake work. They were very on top of letting me know what was going on since the van was new to me and the history was pretty much unknown. They also found a few things out of the norm that they fixed that were safety issues that we wouldn't have known about. Scotty is always pleasant to talk to and explains things so that I can understand them. Thanks SAH!
By Jamila H. in Sacramento, CA
Jamila said the staff are very friendly, helpful, knowledgeable and pleasant to work with.
By George L. in Sacramento, CA
George said the staff was informative, friendly, and they were able to give him a quote.
By NICK F. in Salinas, CA
I bought my Vanagon new in 1989. After one transmission and 3 stock motors, I decided it was time for chipped 1.8T and Syncro conversion along with; truck fridge , propex heater, solar panels, fox suspension, cruise control and other stuff. It wasn’t cheap but life is short and this is my idea of the perfect rig. I drove it 150 miles home from SAH the 2 days ago. Although I don’t have any time in it yet to give it a full review, I did drive it over Pacheco pass in cruise control at 60mph. I was trying not to smile. The service was fantastic, Scotty was constantly communicating with conversation and pictures. He always answered the phone. We talked through the entire build and it was easy and fun, at least for me. This is a much better vehicle than it was when it was new.SAH is not there to save you money, but they will turn your Vanagon into something better than original.
By MICHEAL Y. in Sacramento, CA
Thanks for the recent routine maintenance work (oil change/tire rotation/courtesy inspection). That and the the prior appointment for a new starter, ignition switch and neutral safety switch have made our recent 400+ mile coastal trip to SoCal a pleasure. We're lovin' the reliable starting and overall function of our van.
By THOM C. in Sacramento, CA
Came in for a routine oil change but had a non-standard request as well (it involved a half-pulled off front bumper). Scotty at the front desk had my problem handled and my Passat back to pretty in no time--and the rates are always reasonable at Stephan's Auto Haus!
By JIM S. in Shingle Springs, CA
Stephan tested my AC system, and provided not only feedback on bringing it up to snuff, but also several other items that need attention soon. Fast, professional service. Great mechanics, and clean, neat facility. Fairly convenient location. Fills all my service needs. Thanks guys !!
By TODD M. in Sacramento, CA
Everything was done as talked about and a phone call from them about some other problems to resolve got done also! Great work!
By JAN W. in Sacramento, CA
The driver's door did not work. They could have charged me for a whole new door lock, but they took a tiny part off a door lock they had waiting for another customer, ordered him the replacement part, and fixed my door with the tiny part. These guys are stand up, trustworthy businesspeople. They seem like the brothers or nephews you've always wanted. I've been a customer for over 10 years and plan to remain so. And I recommend them without hesitation.
By Michael P. in Fairfield, CA
Michael said he really likes dealing with this business. He stated that the staff members are very straight up and honest and that he likes working with them.
By RYAN C. in Jupiter, FL
I have had several improvements done to my 1985 Vanagon in the last year, along with a complete transmission overhaul. Stephan’s Auto Haus has become a trusted go to shop, which is great because of my limited knowledge. I’m really happy with everything they have done and in the case that it is not perfect the first time (rarely) they work to make it so. I really appreciate them for keeping me out on the road exploring. Thanks.
By Verified Customer in Bayside, CA
I drive 5.5 hours one-way to this shop because of their dedication, skill and commitment to the restoration and repair of the VW Vanagon. Plus I know I will always receive respectful, clear and complete customer service. I especially appreciate that I am not treated differently because of my perceived gender and I remain confident that my hard-earned money is well spent and my investment will be well cared for (and vastly improved!) while in their hands. I highly recommend their 1.8T conversion; it is a bomber, ultra-low emissions motor that will allow the Vanagon "Breadbox" to keep up with modern traffic, even accelerate into the fast lane!
By Eric J. in Sacramento, CA
Eric said the business was very good, they kept him informed of what was going on and what the possible prices would be to fix his vehicle.
By RICK H. in Sacramento, CA
We purchased our 2002 EuroVan Camper used, 7 years ago. It was in excellent cosmetic and good mechanical condition. We have had Stephan's perform its maintenance since, and install a number of upgrades including a ATF cooler, Fiamma awning, Scangauge, and better shocks. Excellent work every time. What we like most is that these folks are honest and will tell you exactly what may need to be fixed and give honest options. Prices are also honest, not cheap but fair for the quality of work and advice given. We totally trust Stephan's and will have our EVC serviced here for the rest of its lifespan with us. There aren't many honest repair shops like this one around that specialize in VW vans.
By RICH C. in Burlington, WA
I've had my Syncro Westy for 20 years and lived all over the country courtesy of the military. I've been to countless VW Van shops and never been as satisfied with the work and communication as with SAH. I heard about SAH due to their 1.8T conversion. I drove my van to Sacramento from Seattle since I was having problems that could not be remedied by three different shops in the Seattle area. Within days the initial problem was taken care of and over some additional time they knocked out a list of other issues I was having. When I picked up the van, Scotty went thoroughly through everything that was done and I got to talk to Stephan and Tyler (they did the majority of the work on my van) about what they found and recommendations they had. My van is driving better than it ever has before and I could not be more impressed with the customer service from the team at Stephans Auto House. Highly recommended!