By Ed B. in Madison, WI
Communication was great this time. The diagnostic link is a cool feature.
By Chris R. in Madison, WI
From the moment I arrived at the station until the time I drove out, I was treated kindly informed of the work that needed to be done on my car and why. Thank you for excellent service and extra friendly customer service‼️
By Verified Customer in Madison, WI
Easy to make appointment, friendly service, offers a loaner vehicle, quick turn around
By Leah V. in Saint Paul, MN
I was on my way from Minnesota to Illinois when I started having car trouble. Genin was able to diagnose the issue and fix the problem within a few hours. They were very helpful and worked quickly, sympathetic to my situation and not trying to upsell me on anything. Would definitely go to them again.
By Jane P. in Madison, WI
Jane said they were very professional, trustworthy and offered to give her a ride home. They discussed what they did and even had some extra time, so the staff checked her front brakes and let her know they were OK. She added that now, thanks to them, she feels more comfortable in her vehicle.
By Verified Customer in Madison, WI
Staff are polite, efficient, informative and get the work done promptly. I was well cared for as was my vehicle.
By Mark S. in Madison, WI
Genin’s replace my brake rotors and pads on my 2016 Toyota within my expected timeframe and at the cost estimate. Once again they prove reliable and competent.
By Denise M. in Madison, WI
Brought my car in for 65,000 mile check and with a back issue they offered a loaner so I wouldn’t have to wait in pain! I returned next day after morning rush hour & picked up my car! Thanks Rick & staff!!
By Shawyn A. in Madison, WI
Great at finding a potential problem starting to show. Great customer care and they are quick and get the job done right every time.
By Cynthia M. in Madison, WI
Consistently great and friendly service. Wool with the customer to get good scheduling and complete work on time and completely.
By Virginia P. in Madison, WI
You were helpful, prompt, and courteous. You provided updates on my car (I had to get a new battery) without me asking and kept me informed. Keep up the good work!
By Nikki M. in Madison, WI
Everyone at the garage was accommodating, honest, thorough, and knowledgeable. I will be a loyal customer as a result!
By Flo R. in Madison, WI
Customer care and service is great.....why I keep coming back
By Mike J. in Verona, WI
Very pleasant interactions and reasonably priced. I was able to book the day of and was well accommodated. I will be back for next service visit.
By Greg M. in Madison, WI
I’ve now taken all of our family’s cars in for service. Their service has been great, affordable, easy to schedule, and completed in line with the committed schedule. Also like the txt message the instant the car is ready. Will use again.