Very appreciative of the rapid turnaround for fixing the faulty crankshaft position sensor in my car. I had no idea that this was something that could go wrong, and I was impressed with how Keri-Jo and the team at Genin's collected information necessary to make the diagnosis. I do recommend Genin's to my friends in Madison.

Roma said that they did a really good job.

My 97 Civic was towed to Genins on a Monday night. They figured out it needed a new alternator, and installed one. Even with an old rusty bolt failing (and needing to order a new one), and other customers demands, they got my car back to me at noon Wednesday. Good price, prompt service, great communication, and friendly. So far the car is back to running well!

I am treated well. Staff answers the phone promptly. Appointments simple to make, good, useful reminders of appointments, work done well, as promised. Very happy customer.

Susan said that they're courteous, efficient and she is beyond satisfied. They're an asset to the neighborhood and she really appreciates them.

Excellent service provided by trained staff who explained exactly what was wrong with the car and waited for permission to repair problem.

Answer phones quick and give very detailed answer. Service is professional. Solved my problem.

Superb and comprehensive service is our usual experience at Genin’s. This visit exceeded that. The mechanic who did the alignment wasn’t satisfied w/ the first go round, so he repeated it to get it to his satisfaction. We had a windshield leak and the staff used a hose and then 2 different car washe...more

I called Genin's at 8:00 AM about a sudden needed repair. They got me in 30 minutes later and had the problem identified in 30 more minutes. They ordered the parts and I brought the car back 2 days later and it was all fixed within 45 minutes. I have been taking my cars to Genin's for the last 25 years, so clearly I think they are great.

Carl said he would recommend this business.

I always know the car is in good hands and that they will never "upsell," but won't hesitate to make reasoned suggestions. Even though the Subaru dealership is closer to my home, Genin's is closer to my heart.

I experienced an unexpected problem and had an important appointment about 35 miles away from home. Genin's gave me a loaner car and diagnosed and solved the problem within 2 days.

Got in quick. Staff were welcoming and friendly and accommodating to my schedule. Service was smooth. Greatly appreciate Genin's ability to reach out and support our healthcare workers during this challenging time.

Been taking car here for years. The folks are cordial and always willing to help. I appreciate their telling me which maintenance repairs are important to do soon, and which can wait a while.