By Amanda P. in Watertown, WI
I have had 2 experiences in the last few months and they have both been very positive. I worked with two different men at the front desk and they were both very helpful not only about the vehicle but personally, for example it was raining when I brought my vehicle in for an appt and he came out with an umbrella for my daughter and I. I was given all the information pertaining to my fixes, options, and prices for each. They have both been very prompt services as well, even on a Thursday evening at 5pm. I will continue to bring all of my service needs to Northside Auto, and recommend them to everyone.
By NANCY L. in Watertown, WI
I took my truck in because the check engine light had come on. Upon arriving discovered there was a mixup on my apptmt. as the computer service had sent me a reminder with the wrong time.The serviceman offered me use of a loaner so that I could leave mine.I received his call a short time after getting home and was able to pick up my truck at which time he explained the problem to me and gave me advice on my next step.
By EMILY H. in Watertown, WI
Northside Auto provided a free loaner while my car was in the shop. The work on my car was finished earlier than expected.
By KARL Z. in Watertown, WI
I've had consistently good experience with Northside Auto. Quality work, done quickly. Everyone there is friendly and respectful...no grunting and looking at you like they're doing you a favor for allowing you to be a paying customer. Loaner cars have been available whenever I've needed, as well. All around, really happy with John and the place.
By SIOBHAN S. in Watertown, WI
The repairs I've had are always solid and the staff are always great. They are always nice, helpful, and willing to answer questions.
By KEITH G. in Watertown, WI
The guys at Northside Auto were able to take care of a longstanding issue with my car by way of top notch work. My car is quieter now than it had been for several years.
By DENISE H. in Hustisford, WI
Did a great job, had me in and out in no time at all. When I asked questions I was not treated like a "dumb woman" like some do ... I will be coming back!!!
By EMILY H. in Watertown, WI
I took my vehicle in for its usual oil change, and the mechanics noticed additional problems with it upon further inspection. They put together a list of the deficiencies with quotes of the prices, and made their recommendations of what should be done sooner rather than later.
By JIM B. in Columbus, WI
Northside Auto has always been up front on the service my vehicle needs.
By TRACI M. in Lake Mills, WI
My appt. for my mustang convertible was in the afternoon meeting Northside at a 1/2 location, so I did not have to drive all the way to the shop. Weather was to become bad that afternoon, so Mary Jo from Northside Auto called early am and offered to drive to my location, exchange cars for a loaner, keep my car in their shop overnight, replace the shocks and the bushings and meet me the next afternoon to swap them out. I thought that was a wonderful idea!! I met Mary Jo the next afternoon , gave her my payment and a big hug for helping me out as I was working too. The almost 20 yr. old car rode so much better all the way home. Thanks and I will see you again Northside Auto. Traci