By AARIKA N. in Whitehouse, TX
Always great service! And the only shop in town I trust to take care of all my automotive maintenance needs!
By RON W. in Whitehouse, TX
Chris and Nate were so helpful and upfront about everything. Came in under budget and kept me updated during everything. I will go back if help needed again on this or any other project. Will send anyone with mechanical needs.
By LARRY B.
This was about the 4th time I’ve brought a vehicle in to be repaired and I have never been disappointed with the service they have performed. They always do a great job and their prices are very fair. I will continue to use them in the future.
By LINDA P. in Whitehouse, TX
Very concerned for any auto problem. Treated like family. Concerned fir customers safety. Chris gets you in & out ASAP
By lawerence r. in Bullard, TX
Excellent troubleshooting, friendly staff, prompt service, and fair pricing.
By Dan K. in Tyler, TX
As a new customer having just moved to the area, I was looking for a reputable, honest shop. They were highly recommended, and I concur. Addressed my issues quickly, made good recommendations, all at a reasonable price. Found my shop!
By Ray M. in Bullard, TX
Personal service, with good results. Can't ask for much more.
By Jamie C. in Tyler, TX
This was my first time using this shop. I came here on a recommendation from a friend that they are an “honest shop” and “good guys”. The first phone conversation I had with Chris was very informative in answering all the questions I had about my wife’s car. I dropped our vehicle off after they had closed, but they had agreed to wait on me because my wife could not get to the shop before they closed. Second sign of great customer service. Chris called me the next morning to give me a list of things their diagnostics test had discovered. I didn’t feel like they were trying to sell me any services that were not required. He quoted me a price to do all the work, and then broke it down per item and told me what order he suggested doing the work if we didn’t have the funds to do it all now. He mentioned several times they they don’t try to oversell anything and work hard to do a good job and get people back on the road. I felt really good hearing this because I don’t know much about the mechanics of vehicles. I really appreciate honest mechanics. I spoke with another mechanic at their shop about our vehicle and got the same feeling from him. I felt comfortable with what they were telling me. That’s important when you know you will probably be spending a decent amount of money on repairs. The total for parts and labor was actually less than what was quoted, so that was another unexpected surprise. Thank you guys for doing good and quick work on my wife’s car. Getting her vehicle back so soon really keeps us out of a bind and trying to figure out how to get our kids to different locations at the same time for their after school activities, when we only had one car between both of us. I will definitely be back any time I need work done on our vehicles and I will be suggesting your shop to everyone who will listen.
By RANDY H. in Whitehouse, TX
We always feel that we get honest and quality service at Josh Hawkins Automotive; reason we continue to bring our vehicles to them.
By Tori F. in Flint, TX
Josh Hawkins and his team are the only ones I’ll let touch my car. They’re honest, trustworthy, high quality, and have excellent communication and customer service skills. I’ve been so happy to see how his business has grown and happy to support this not so small family business!
By Verified Customer in Arp, TX
Great customer service and knowledgeable techs.
By CHUCK D. in Whitehouse, TX
As always the service was awesome.
By johnny b.
Great service , they made sure I knew what the problem was and they were able to get it repaired in the time they told me.
By JARROD S. in Whitehouse, TX
When I took my truck to get an coolant leak fixed , everything went well. Everyone was polite and very helpful. My truck no longer leaks and is repaired.
By Misty B. in Whitehouse, TX
The shop is one of the best shops I’ve ever dealt with they are honest reliable and very good with timing. I’ve always been able to get in really well and I get the job done and get me out back on the road as quickly as they possibly can and making sure that the job is done right the first time.
By BROOKLYN B. in Whitehouse, TX
I dropped my truck off for an oil change and Josh did everything I asked. He was able to let me drop the truck off in the morning and pick it up later that day. He doesn’t try to talk me in to a bunch of maintenance I don’t need. I spoke with Chris when I made the appointment and he was extremely accommodating and kind. My whole family has always taken our cars to Josh and he has always done phenomenal work and treated us like family. :)
By Sean L. in Tyler, TX
It is rare to find customer service today that is this personal. Chris was great in communicating the status of my service. Their service tech do quality work… being in customer service myself I have come to realize that even the most difficult problems with equipment are easier to fix than the customer. They couldn’t find anything mechanically/ electronically with my vehicle and when I confronted them again with what my (perceived) problem was they took time to ride with me to get a better idea of my complaint. And afterwards explained to me that it what doing exactly what it was designed to do.I had 2 other shops look at this problem and agree with my observation and I don’t drive this vehicle everyday! I did not discloses that to them until our business was finished! They professionally diagnosed the vehicle to be in working order …. but fixed the customer !
By LINDA J. in Whitehouse, TX
They provide excellent services for a smaller town, even though they service a wide area all around Whitehouse
By Itari F. in Troup, TX
I was really pleased with you guys business…and Chris made me very comfortable and he also contacted me about every task that we’re done…and I thank y’all for y’all’s business…smile!
By STEVE F.
Josh Hawkins Auto is always professional and will work to make sure the customer is taken care of. Great people and very fair prices. Highly recommend!