#1 Cochran Hyundai of South Hills


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

551 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 2.9999971/5Overall Rating 2.9999971/5rating 2.9999971rating 2.9999971rating 2.9999971
Original
Overall Rating 2.23529/5Overall Rating 2.23529/5rating 2.23529rating 2.23529rating 2.23529
95% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location"
Location.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 01:27 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/17/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Dennis H. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lost lug socket"
Was having my tires replaced and could not find the security socket to remove the lug. I called and explained the problem! The service writer was able to assist me, and resolved the problem. Thanks for your quick response.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/16/2017 12:52 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/17/2017

Hello Dennis,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Michael P. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle Maintenance by Dealer"
Dealer performed maintenance quickly, including oil change and safety recall item.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 11:09 AM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/17/2017

Hello Michael,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Convenient and a courtes staff
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/15/2017 04:16 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/16/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
James S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Product Recall"
they seem to really care about the customer
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 01:49 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/14/2017

Hello James,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Nathan W. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful "
Staff was helpful, was done in timely manner
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 08:46 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/11/2017

Hello Nathan,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service advisor was very helpful and and my vehicle was done when promised. Reasonable price.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 12:50 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/11/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Tracy C. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
I dropped my car off for an oil change and it was done within 1 hour. Because it was near lunchtime, I had expected it to take longer.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 12:03 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/11/2017

Hello Tracy,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience and good service "
Convenient to my home and friendly, knowledgeable employees
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 02:57 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/09/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
PAMELA D. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Dealer"
They are always mannerly amd never make you feel they want you to hurry om your way. They explain things answer questions armd offer additional services readily such as shuttles and delivery of finished vehicle.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 02:20 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/09/2017

Hello Pamela,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Joseph B. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Crew!!!"
Excellent
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 01:20 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/09/2017

Hello Joseph,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
William S. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Sonata 2015, brake system check."
It's a good dealer for car maintenance.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/07/2017 06:54 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/08/2017

Hello William
Thank you for taking the time to complete this survey and providing your feedback. I am happy that you did have a better experience however I do apologize about the grease spots on your vehicle. When you come back I will make sure that doesn't happen again. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Sylvia D. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Annual inspection"
Very accommodating
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 04:46 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/08/2017

Hello Sylvia,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Raymond S. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always efficient and friendly service."
Always efficient and friendly service. Something you can count on
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/07/2017 11:26 AM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/08/2017

Hello Raymond,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Hally H. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
5 stars
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 05:50 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/03/2017

Hello Hally,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
I'm an active duty service member in another state. I was worried about my wife going to the dealership alone. She let me know that everyone was more than professional in every manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/02/2017 05:15 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/03/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful people "
They were very helpful and explained every detail about the inspection.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 10:52 AM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/03/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Lawrence H. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional"
Very friendly and professonal
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/01/2017 05:22 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/02/2017

Hello Lawrence,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Edith V. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are just so nice."
I was there for an inspection. Everything went great. The guys were efficient, courteous and everything was done in a timely matter.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/01/2017 06:07 AM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/02/2017

Hello Edith,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Susan S. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great, timely, friendly service."
=
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 07/31/2017 05:54 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 08/01/2017

Hello Susan,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Displaying Review 1 - 20 of 551 in total