#1 Cochran Hyundai of South Hills


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

592 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 2.9999971/5Overall Rating 2.9999971/5rating 2.9999971rating 2.9999971rating 2.9999971
Original
Overall Rating 2.23529/5Overall Rating 2.23529/5rating 2.23529rating 2.23529rating 2.23529
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Christine A. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely service"
0000
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/23/2017 10:22 AM
Ben M., Sevice Manager at #1 Cochran Hyundai of South Hills responded on 09/23/2017

Hello Christine,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602
Rosalind L. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, polite staff"
My car service started on time, was completed when I was told it would be, and was done well. The staff was both very professional and polite.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 08:36 AM
Ben M., Sevice Manager at #1 Cochran Hyundai of South Hills responded on 09/23/2017

Hello Rosalind,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602
Kevin G. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 02:17 PM
Ben M., Sevice Manager at #1 Cochran Hyundai of South Hills responded on 09/23/2017

Hello Kevin,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"feels like the place that knows this car the best"
yes I would
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:51 PM
Ben M., Sevice Manager at #1 Cochran Hyundai of South Hills responded on 09/23/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
2770 West Liberty Ave
Pittsburgh, PA 15216
Office: 412-892-4420
Fax: 412-892-4602
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Very fast and friendly service.
Vehicle: 2017 Hyundai Elantra Gt
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:53 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/20/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
JEANNE L. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely help and service"
The service staff is always helpful and the best thing they are timely. Your appointment time is a reality not an estimate.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 08:27 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/19/2017

Hello Jeanne,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 09/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service!"
Already wrote my review on page one.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 05:38 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/18/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Michael V. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Professional and on-time
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 05:41 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/18/2017

Hello Michael,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Customer Comes First!"
Anything this shop can do to get you out fast, with excellent technical service, and provide shuttle service etc., they do it!
I have sent family members here to purchase a car.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 03:06 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/15/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Completed in a timely manner
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/14/2017 04:50 AM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/15/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service!"
I always have great service at the Cochran Hyundai of South Hills. They are prompt and courteous.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/13/2017 08:10 AM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/14/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Mary B. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Regular Service appointment"
I made my appointment online, and did not see that the online system changed the date that I wanted; they fit me in anyway. Very grateful for that.
Usually the service manager tells me what things will cost, and that didn't happen; he did offer that they could do the inspection (due in November). I agreed; what I didn't realize is that there would have been no charge for the service until the inspection was suggested. I should have been told that there wasn't a charge for any service that day; I probably would have gone back closer to November's due date for the inspection.
Great service, though. They always take great care of my car and we are thankful for their service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/12/2017 03:40 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/13/2017

Hello Mary,

As always it is great to see you I hope all is well with the family. I do apologize about your service visit, the cost should have been made known to you and I am sorry for that. I will make sure to have a conversation with my advisors that all costs should be explained at all times so this doesn't happen in the future. Thank you again for your feedback and again always great to see you. 

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Karan T. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice people great service"
very professional
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/11/2017 06:15 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/12/2017

Hello Karan,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
EDWARD D. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and out "
Less than a 1/2 hour
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 03:33 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/12/2017

Hello Edward,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 09/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No long wait "
Personnel were kind and welcoming!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/10/2017 07:21 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/11/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Mikma T. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Very good
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/09/2017 01:55 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/11/2017

Hello Mikma,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Craig B. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer focus"
Kept us up to date on status and repairs! Clear, no surprises
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/09/2017 04:52 AM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/11/2017

Hello Craig,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff makes all the difference on future maintenance returns"
A good sales & maintenace record is what a friend looks for when making an auto purchase
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 06:49 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/11/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Barbara B. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Making It Easy"
A job well done. And treated like family to boot!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/06/2017 12:17 PM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/07/2017

Hello Barbara,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick visit for recall issue"
I waited less than 10 minutes for the service department to complete my hood latch recall service. Very happy with their service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 08:22 AM
Benjamin M., Service and Parts Director at #1 Cochran Hyundai of South Hills responded on 09/06/2017

Hello,
Thank you for taking the time to complete this survey and providing your feedback. We truly appreciate your business at #1 Cochran and look forward to seeing you in the future. If you need anything feel free to give us a call. Thank you again

Benjamin Mainwaring
Service and Parts Director
bmainwaring@cochran.com
Office - 412-892-4420
Fax - 412-892-4602
Displaying Review 1 - 20 of 592 in total