Plaza Service Center Inc.


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

74 Reviews

97% Would Recommend
Latest Review 4 days ago
JAMES D. on 12/01/2016
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"Honest and reliable"
The office staff is always pleasant and helpful.
Vehicle: Toyota RAV4
Service Date: 11/29/2016
Review Created: 12/01/2016 03:07 AM
STEVE F. on 11/26/2016
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"Variety of services"
Nice to have a versatile service center who is willing to take on and does a good job with aftermarket upgrades.
Vehicle: Toyota Tacoma
Service Date: 10/31/2016
Review Created: 11/26/2016 06:33 AM
Thomas L. on 11/26/2016
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Thomas said Tim is very professional and honest. He knows how to maximize the situation to his benefit. They helped interpret his extended warranty.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 11/21/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
Charles R. on 11/25/2016
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Charles said the business was very helpful and direct. They did not try to oversell him on anything.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 11/17/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
John O. on 11/19/2016
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John said he has used them before and he would recommend the business.
Vehicle: Chrysler 300
Category: Service
Service Date: 11/15/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
Jhoel L. on 11/18/2016
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Jhoel said the business treated him in a way that made him feel comfortable. They communicated well with him.
Vehicle: Toyota Avalon
Category: Service
Service Date: 11/07/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Barbara T. on 11/18/2016
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Barbara said the service was good. She said the vehicle wasn't on the lift, as promised.
Vehicle: Nissan Sentra
Category: Service
Service Date: 11/11/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Tim C. at Plaza Service Center Inc. responded on 11/28/2016

Barbara, I'm very happy that our service met your expectations, and we would love to help you again in the future if the situation arises.

However, I'm unsure about your statement regarding the vehicle being on a lift. All of our service bays have vehicle lifts, and if your vehicle was in for service, it was most definitely placed on a lift. Perhaps there was some sort of miscommunication?

Shaquina P. on 11/16/2016
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Shaquina said they had good customer service but when she picked up her vehicle, the window was cracked. She would recommend the business.
Vehicle: Audi A4
Category: Service
Service Date: 11/11/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
Brian P. on 11/12/2016
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Brian said they did a great job.
Vehicle: Honda Accord
Category: Service
Service Date: 11/09/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Amy N. on 11/12/2016
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Amy said they were excellent, quick and friendly.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 11/07/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Matthew H. on 11/08/2016
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Matthew said the business listened to him and only replaced one part, instead of pretending there were more parts to be replaced.
Vehicle: Nissan Xterra
Category: Service
Service Date: 11/04/2016
Review Created: 11/08/2016
This review was collected via phone interview by Customer Research Inc.
Jack S. on 10/28/2016
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Jack said this business was quick and efficient.
Vehicle: RAM 1500
Category: Service
Service Date: 10/21/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Sarah W. on 10/26/2016
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Sarah said they were helpful and they fixed everything that was needed to be fixed.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 10/20/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
Matthew M. on 10/24/2016
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Matthew said they offer good customer service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/22/2016
Review Created: 10/24/2016
This review was collected via phone interview by Customer Research Inc.
Lisa C. on 10/13/2016
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Lisa said this business towed her vehicle, the employee who towed the vehicle was excellent, personable and informative. Once they got her vehicle to the business, they were able to assess the problem and fix it.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/08/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Walter L. on 10/12/2016
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Walter said the business is near perfect and he would recommend them for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/07/2016
Review Created: 10/12/2016
This review was collected via phone interview by Customer Research Inc.
Vivian D. on 10/11/2016
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Vivian said the service was expensive.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/05/2016
Review Created: 10/11/2016
This review was collected via phone interview by Customer Research Inc.
ANNA G. on 10/04/2016
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"Great people!"
They always take such great care of my car. Chris lets me know what I should do, or will need to do in the coming months so I can be prepared. I put a lot of miles on my car for business, and they keep it running!
Vehicle: Ford Focus
Service Date: 09/29/2016
Review Created: 10/04/2016 05:17 AM
Paul M. on 09/29/2016
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Paul said he had prior work done at this business. He would recommend them for service.
Vehicle: Ford Edge
Category: Service
Service Date: 09/23/2016
Review Created: 09/29/2016
This review was collected via phone interview by Customer Research Inc.
Diane K. on 09/27/2016
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Diane said this is a wonderful business. They perform all of her service work and are timely. She is given a courteous call, before any work is done. She works for Triple A, and this business also provides service for them.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/09/2016
Review Created: 09/27/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 74 in total