Review for A1 Body Shop and RV Repair
William W. on 10/12/2011
William said he wasn't completely satisfied with treatment because the gentleman was having a bad day and his demeanor was a little off. William had brought his RV in because the water heater didn't work. When the the repair person called he was quite indignant and he told William he couldn't fix what wasn't broken. He also told William he would have to charge him. That wasn't a problem at all as William knew he spent a couple of hours looking it over and he has been in the funeral business for 40 years, so he understood that. William stated he did sort of feel like the gentleman didn't trust him, and it would have been covered under warranty if it had been broken, but when he brought it in he thought the water heater didn't work. When he talked to people afterwards he found out the water heater didn't work because when the water faucets blew out, the chip box underneath got wet, and it just took that amount of time until he returned to Reno for the chips to dry out. William stated the man at this business is d$mn good at what he does and he would return in a heartbeat.
Service Date: 07/13/2011
Review Created: 10/12/2011
This review was collected via phone interview by Customer Research Inc.