Jarod said he felt as if they were not communicating with him about what was happening with the vehicle repair. He was not given a time frame as to when his vehicle would be ready. It seemed the adjustor was lackadaisical in follow-up. Instead of being eager to help get the family vehicle back promptly. His only communication if any was with the adjustor. The repair needed was the back handle of his vehicle, which took three and a half weeks as parts had to be ordered. He would recommend the facility but not the insurance company.
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