ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 5 days ago
Justin S. ReScore Review on 01/29/2014
ReScore
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Justin said his service advisor called him and was very apologetic. He told him they would write him up a new receipt and send it off to him but he has not received anything nor following phone calls. He said the service advisor called him and told him he got him in trouble with his boss. He asked if Justin could fix the number of stars he gave him. He said nothing has changed and he is still unhappy with the business and would not recommend them to others for the reasons mentioned.
Vehicle: Pontiac G6
Category: Service
Service Date: 01/18/2014
Review Created: 01/21/2014
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Justin said he was at this business for one service and wanted to get the tires financed. They did not consult him about the tires he wanted. When he got home he found out that he had been overcharged by $180 for the tires and three competitors told him the tires were not worth what had paid. He said he spent $1100 there and feels slighted by the poor service. His tires are for 60,000 miles and the business would not give him any paperwork regarding the warranty. The bill of sale does not have an item number, brand name, or warranty information.
Vehicle: Pontiac G6
Category: Service
Service Date: 01/18/2014
Review Created: 01/21/2014
This review was collected via phone interview by Customer Research Inc.
Tim D. at AAC Auto Clinic responded on 01/23/2014

My service manager has spoken with Justin. There was a mis-communication and Justin is now very satisfied with the services provided to him and has indicated that he would change the rating to 5 stars. He will be coming in to our store to obtain a more detailed copy of the repair order.

Sam H. on 06/21/2017
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Sam said they are awesome.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/20/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Marceelino G. on 06/20/2017
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Marceelino said they did a great job and he's already recommended them.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
DIANE K. on 06/16/2017
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"Always thorough! "
The team here always makes me feel comfortable that they are doing thorough work and giving honest feedback. I wouldn't take my vehicles any where else. Thanks again AAC ...Tim, Scott and team !
Vehicle: Chrysler Sebring
Service Date: 06/15/2017
Review Created: 06/16/2017 11:42 AM
Herb H. on 06/16/2017
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Herb said they always treat him well every time he goes there. He said they are a reputable business and they take care of him.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
ALEX B. on 06/13/2017
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"Would not go anywhere else!"
It's hard to find good, honest mechanics, but I found them here. Other places will rip you off shamelessly, so this is the only place for me!
Vehicle: Nissan Altima
Service Date: 06/12/2017
Review Created: 06/13/2017 06:23 AM
Bill T. on 06/13/2017
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Bill said the business takes good are of his vehicles. Scott is knowledgeable.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/09/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Joe B. on 06/09/2017
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Joe said the business was able to fix the problem for a fair price.
Vehicle: Ford Escape
Category: Service
Service Date: 06/05/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Judy R. on 06/06/2017
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Judy said she had a fine experience.
Vehicle: Cadillac CTS
Category: Service
Service Date: 06/01/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
JOE K. on 05/24/2017
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"Mechanics you can trust!"
I always go to AAC because they are honest and efficient.
Vehicle: Saab 9-3
Service Date: 05/23/2017
Review Created: 05/24/2017 05:38 AM
Jessie R. on 05/22/2017
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Spoke with Lupita. She said she was satisfied with what they did.
Vehicle: GMC Envoy
Category: Service
Service Date: 05/11/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Andrew A. on 05/22/2017
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Andrew said it took a day or so longer than they had estimated. Even so, there was no problem with the people or the service.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 05/12/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
CAROL P. on 05/20/2017
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"Efficient, clean and very nice."
Very satislfied with their service
Vehicle: Hyundai Sonata
Service Date: 05/19/2017
Review Created: 05/20/2017 12:57 PM
Jason L. on 05/20/2017
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Jason said the service was good, although he had to wait a little longer than he wanted. He has been going to this place for a while now and he is happy with the service overall.
Vehicle: Nissan Altima
Category: Service
Service Date: 05/13/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Rob S. on 05/19/2017
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Rob said his overall experience was fantastic. The price was fair. Everything was handled in a timely manner. He took a friend there yesterday and one today.
Vehicle: Nissan Murano
Category: Service
Service Date: 04/27/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Joan K. on 05/12/2017
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Joan said she has been going to the business for years. She was pleased with the service the employees provided.
Vehicle: Saturn Aura
Category: Service
Service Date: 05/09/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Angie N. on 05/09/2017
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Angie said this business did a good job.
Vehicle: Acura MDX
Category: Service
Service Date: 05/05/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Sara V. on 05/09/2017
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Sara said the business did what they were supposed to do.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 05/08/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Bernard U. on 05/08/2017
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"Very pleasant waiting area."
Had an appointment, took my vehicle right in and was done with the oil change in a short time and with a very good price.
Vehicle: Ford Windstar
Service Date: 05/05/2017
Review Created: 05/08/2017 12:18 PM
Casimer D. on 05/08/2017
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Casimer said the business does good work.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 05/05/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
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