Murrieta Auto Repair


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

450 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.2500025/5Overall Rating 4.2500025/5Overall Rating 4.2500025/5Overall Rating 4.2500025/5rating 4.2500025
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 5 days ago
Dana W. on 08/11/2017
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"Oil change and checkup"
Excellent service as usual. Thsnk you
Vehicle: Chevrolet Silverado SS
Service Date: 08/11/2017
Review Created: 08/11/2017 09:19 PM
Art L. on 08/10/2017
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"Honest"
Always feel that I am getting an honest opinion on needed repairs and that the cost is also reasonable. Never had any problem with their work.
Vehicle: Toyota Prius
Service Date: 08/09/2017
Review Created: 08/10/2017 11:23 AM
Michael T. on 08/09/2017
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"Great service"
These guys are great, professional & efficient.
Vehicle: Jeep Liberty
Service Date: 08/08/2017
Review Created: 08/09/2017 06:12 PM
Jerry D. on 08/05/2017
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"Expert Team!"
Very impressed with our visit. Service was fast and complete. Recommendations on repairs saved us money and very was appreciated
Vehicle: Hyundai Sonata
Service Date: 08/05/2017
Review Created: 08/05/2017 09:46 PM
Jose S. on 08/01/2017
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"Great Service"
Did a smog check on my daughter's car and was in and out within 20 minutes. Great service!
Vehicle: Acura 3.2TL
Service Date: 08/01/2017
Review Created: 08/01/2017 08:09 PM
Penny W. on 07/21/2017
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"Super personable, helpful and flexible!"
Our entire family goes to this shop!
Vehicle: Honda Civic
Service Date: 07/20/2017
Review Created: 07/21/2017 03:15 PM
Ryan M. on 07/20/2017
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"Good go to place"
Solid
Vehicle: Volkswagen Jetta
Service Date: 07/19/2017
Review Created: 07/20/2017 10:06 PM
Triva F. on 07/19/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"brake service"
So I spoke to Justin and explain to me why my brake service was higher in price, well fine understandable to an extent, but I took it upon myself to look up and call about the part prices at multiple places for what they changed and fix. Rear brake shoe they charged me 53.86, when I check the most was 45.99, rear brake drum which supposedly was a lot they charged me $78.03 each needed two came out to $156.06, I checked and the part came to $35.99 each which would of came out to $71.98. And last the rear brake hardware kit they charge me $28.36, which I check and the most should of been $10.99...so with that said still over priced me. My parts I look up for my jeep $128.96 what they charged me $238.28 still $110 difference. Still very upset. Not getting my front brakes done here and if you really want a positive review then fix this situation. seriously an extra $84 for rear brake drum smh.
Service Date: 07/15/2017
Review Created: 07/19/2017 01:57 PM
Chris C. at Murrieta Auto Repair responded on 07/19/2017

I'm sorry youre were unhappy with our service Triva.  Understand when you buy parts from us you are not just purchasing parts from a parts store to install yourself.  You're also purchasing a 2 year 24k mile nationwide warranty on those parts which we stand behind.  I have reviewed your invoice twice now and you were not overcharged on parts or labor at all.  Sorry if you feel you were ripped off or overcharged, that is not our intention but there is nothing I can do about the prices you were charged.  They are fair and correct.  Thanks for the followup though, much appreciated.

TRIVA F. on 07/19/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"BRAKE SERVICE"
ACTUALLY I TAKE BACK MY REVIEW BACK THEY OVER CHARGE ME AT LEAST $150 I CHECK WITH OTHER PLACES AND MY BRAKES WOULD OF BEEN FIX $250 MAX I WILL NOT BE GOING BACK AND I'M PISS OFF I SHOULD OF KNOWN WHEN I HAD A DIFFERENT CAR BRAKES DONE 3YRS AGO!! IS IT BECAUSE IM FEMALE I BELIEVE SO!
Service Date: 07/15/2017
Review Created: 07/19/2017 11:12 AM
Jim S. on 07/19/2017
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Leak"
Great job and the final cost was less than the estimate.
Service Date: 07/18/2017
Review Created: 07/19/2017 09:20 AM
Triva F. on 07/15/2017
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"Brake service "
They were able to fit me and was honest
Vehicle: Jeep Compass
Service Date: 07/15/2017
Review Created: 07/15/2017 09:04 PM
Esther M. on 07/12/2017
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"Customer service"
Very happy with our experience at this shop. Reliable and honest shop.
Vehicle: Ford Crown Victoria
Service Date: 07/11/2017
Review Created: 07/12/2017 12:05 AM
Letty K. on 07/10/2017
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"Great service and quick "
Was faster than expected!
Vehicle: Dodge Charger
Service Date: 07/07/2017
Review Created: 07/10/2017 10:06 AM
Christine C. on 07/03/2017
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"Oil change"
Very prompt and courteous service.
Vehicle: Honda Pilot
Service Date: 07/03/2017
Review Created: 07/03/2017 08:57 PM
Cesar B. on 06/30/2017
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"Great customer service "
I have been taking my car here since I moved to the area. They provide excellent customer service and the wait is not long.
Vehicle: Nissan Armada
Service Date: 06/29/2017
Review Created: 06/30/2017 03:06 PM
Lynn P. on 06/30/2017
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"Family owner and operated!"
Great service! Minimum wait for oil change procedure.
Vehicle: Toyota Camry
Service Date: 06/29/2017
Review Created: 06/30/2017 08:44 AM
Paul W. on 06/26/2017
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"Guarantee their work "
fixed problem at no cost
Vehicle: Chrysler Sebring
Service Date: 06/22/2017
Review Created: 06/26/2017 09:14 AM
Justin F. on 06/21/2017
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"Very helpful and knowledgeable "
Always honest and never try to sell me on something I don't need .
Vehicle: Ford Pickup
Service Date: 06/20/2017
Review Created: 06/21/2017 02:31 PM
Shane S. on 06/13/2017
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" Great Job !!! Thanks"
This guys really came through and did a great job on my truck. They also rushed it out for me . I'll be back with my other vehicles if needed.
Vehicle: Ford Pickup
Service Date: 06/07/2017
Review Created: 06/13/2017 11:59 AM
Ashley R. on 06/09/2017
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"super communication "
I had many questions and they were very informative and helpful. The job was done quickly. I really appreciated how they had my best interest in mind.
Vehicle: Mazda 3
Service Date: 06/07/2017
Review Created: 06/09/2017 02:06 PM
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