Alabama Precision Transmission


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

157 Reviews

97% Would Recommend
Latest Review 5 months ago

Jeff M. on 04/14/2016
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Jeff said when he had to stop over to this bushiness for service, his vehicle had 356,800 miles on his transmission. His vehicle itself and the motor is still going. This facility fixed it and it is ready to go. He is confident he can drive it anywhere because they did a great job providing service. An employee followed-up with him to make sure he has not had any trouble with his vehicle. He also wanted to make sure he can come by when he could so he could look at the seals to make sure there is no leaking. They have great customer service, and they were really quick at providing service. He certainly would recommend them. He was given a 5-year, 100,000 mile warranty on his vehicle, a better warranty than those who rebuild transmissions. The employee he worked with is good enough and has been providing service long enough that he can give that kind of warranty on his work. He is one of those rare good finds, a good man, and he hopes he can continue to provide service for others.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/06/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Mark H. on 04/14/2016
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Mark said he had no problems with this business.
Vehicle: GMC Sierra
Category: Service
Service Date: 04/07/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Patricia T. on 03/28/2016
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Patricia said this business was pretty good.
Vehicle: Honda Odyssey
Category: Service
Service Date: 03/18/2016
Review Created: 03/28/2016
This review was collected via phone interview by Customer Research Inc.
Jimmy J. on 03/26/2016
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Jimmy said this business was nice, polite, and fast.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/21/2016
Review Created: 03/26/2016
This review was collected via phone interview by Customer Research Inc.
Alvin B. on 03/25/2016
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Alvin said he has not had any problems with this business.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/18/2016
Review Created: 03/25/2016
This review was collected via phone interview by Customer Research Inc.
Hillard on 03/15/2016
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Hillard said this business has great customer service. Unfortunately, they could not fix his vehicle. He does recommend this business for service.
Vehicle: Dodge Durango
Category: Service
Service Date: 03/11/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
JIM D. on 03/07/2016
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"Excellent service!"
Mike was extremely helpful with the problem, performed the rebuild in the time he said, had did the job as quoted! Would recommend Mike & his company to anybody that needs transmission work!
Vehicle: Chevrolet Silverado
Service Date: 03/01/2016
Review Created: 03/07/2016 05:09 PM
Patrick Q. on 02/22/2016
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Patrick said the customer service was great and the employees took good care of him and were fair.
Vehicle: Lexus RX 300
Category: Service
Service Date: 02/12/2016
Review Created: 02/22/2016
This review was collected via phone interview by Customer Research Inc.
Richard S. on 02/21/2016
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Spoke with Trentyn. He said this business did a really good job and for the most part in a reasonable amount of time.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 02/19/2016
Review Created: 02/21/2016
This review was collected via phone interview by Customer Research Inc.
Donnie M. on 02/18/2016
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Donnie said the business did a good job servicing his vehicle.
Vehicle: Nissan Xterra
Category: Service
Service Date: 02/12/2016
Review Created: 02/18/2016
This review was collected via phone interview by Customer Research Inc.
Mary Ann E. on 02/17/2016
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Mary said the business was very willing to work with her and she appreciates their service.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 02/08/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
David R. on 02/17/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
David said he is very upset with this business. He could not get through by phone and when he did, they would give him the brush off. After $3,500 worth of work, the job is still not done right. The staff has left grease all over his vehicle and he said he feels as though they rushed through the job.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/26/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
Michael M., owner at Alabama Precision Transmission responded on 02/19/2016

DEAR DAVID,I APOLOGIZE FOR US NOT BEING AS NEAT AS YOU WOULD LIKE,AS MUCH AS WE TRY SOMETIMES ONE DOES SLIP TROUGH,IF YOU WOULD LIKE I WOULD BE GLAD TO HAVE MY DETAIL MAN CLEAN IT UP AT NO CHARGE FOR YOU.ON ANOTHER NOTE,AS YOU KNOW WE HAD TO INSTALL A TRANSMISSION FROM THE DEALER IN YOUR TRUCK DUE TO THE AMOUNT OF DAMAGE IN YOUR ORIGINAL TRANSMISSION,WE ALSO INSTALLED A NEW CLUTCH ASSEMBLY AS YOU REQUESTED AT NO EXTRA LABOR ,YOUR INVOICE WAS 3547.37 BUT 2800.00 WAS PARTS AND 237.95 WAS TAX WE DO VALUE EACH CUSTOMER BUT WE CANNOT ALWAYS CONTROL COST AS WE OR THE CUSTOMER WOULD LIKE,HOWEVER IF YOU HAVE A PROBLEM WITH YOUR VEHICLE PLEASE DONT HESITATE TO CALL OR BRING IT IN TO US SO WE CAN CHECK IT,AND JUST FOR THE RECORD I DONT BRUSHOFF ANY CUSTOMERS, YOU CAN READ MY REVIEWS TO PROVE THAT.

Cale B. on 02/14/2016
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Cale said the staff at this business did a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/02/2016
Review Created: 02/14/2016
This review was collected via phone interview by Customer Research Inc.
Dana P. on 02/13/2016
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Dana said she has been doing business with the owner of this business for several years. They have always treated her right. They provide good service for a fair price.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/29/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
DAVID T. on 02/02/2016
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"Excellent as always "
I have recommended several friends
Vehicle: Volkswagen Jetta
Service Date: 02/01/2016
Review Created: 02/02/2016 01:14 AM
Terrance S. on 01/30/2016
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Spoke with Shanquika. She said she would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/28/2016
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
Jim W. on 01/30/2016
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Jim said this business did a good job.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/29/2016
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
Tim B. on 01/26/2016
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Spoke with Pat. She said she is very satisfied with this business. They are thorough, honest and cost efficient.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/21/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Carey S. on 01/23/2016
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Carey said this business is the best. He is pleased with the services, and they do a good job.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 01/21/2016
Review Created: 01/23/2016
This review was collected via phone interview by Customer Research Inc.
Brett K. on 01/22/2016
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Spoke with Lisa. She said so far things are good. The mechanics do not wash the grease from their hands before working on a vehicle because she found grease in her vehicle.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 01/19/2016
Review Created: 01/22/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 157 in total