Alabama Precision Transmission


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

156 Reviews

97% Would Recommend
Latest Review 4 days ago
Mark H. on 04/14/2016
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Mark said he had no problems with this business.
Vehicle: GMC Sierra
Category: Service
Service Date: 04/07/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Patricia T. on 03/28/2016
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Patricia said this business was pretty good.
Vehicle: Honda Odyssey
Category: Service
Service Date: 03/18/2016
Review Created: 03/28/2016
This review was collected via phone interview by Customer Research Inc.
Jimmy J. on 03/26/2016
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Jimmy said this business was nice, polite, and fast.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/21/2016
Review Created: 03/26/2016
This review was collected via phone interview by Customer Research Inc.
Alvin B. on 03/25/2016
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Alvin said he has not had any problems with this business.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/18/2016
Review Created: 03/25/2016
This review was collected via phone interview by Customer Research Inc.
Hillard on 03/15/2016
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Hillard said this business has great customer service. Unfortunately, they could not fix his vehicle. He does recommend this business for service.
Vehicle: Dodge Durango
Category: Service
Service Date: 03/11/2016
Review Created: 03/15/2016
This review was collected via phone interview by Customer Research Inc.
JIM D. on 03/07/2016
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"Excellent service!"
Mike was extremely helpful with the problem, performed the rebuild in the time he said, had did the job as quoted! Would recommend Mike & his company to anybody that needs transmission work!
Vehicle: Chevrolet Silverado
Service Date: 03/01/2016
Review Created: 03/07/2016 05:09 PM
Patrick Q. on 02/22/2016
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Patrick said the customer service was great and the employees took good care of him and were fair.
Vehicle: Lexus RX 300
Category: Service
Service Date: 02/12/2016
Review Created: 02/22/2016
This review was collected via phone interview by Customer Research Inc.
Richard S. on 02/21/2016
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Spoke with Trentyn. He said this business did a really good job and for the most part in a reasonable amount of time.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 02/19/2016
Review Created: 02/21/2016
This review was collected via phone interview by Customer Research Inc.
Donnie M. on 02/18/2016
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Donnie said the business did a good job servicing his vehicle.
Vehicle: Nissan Xterra
Category: Service
Service Date: 02/12/2016
Review Created: 02/18/2016
This review was collected via phone interview by Customer Research Inc.
Mary Ann E. on 02/17/2016
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Mary said the business was very willing to work with her and she appreciates their service.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 02/08/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
David R. on 02/17/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
David said he is very upset with this business. He could not get through by phone and when he did, they would give him the brush off. After $3,500 worth of work, the job is still not done right. The staff has left grease all over his vehicle and he said he feels as though they rushed through the job.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/26/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
Michael M., owner at Alabama Precision Transmission responded on 02/19/2016

DEAR DAVID,I APOLOGIZE FOR US NOT BEING AS NEAT AS YOU WOULD LIKE,AS MUCH AS WE TRY SOMETIMES ONE DOES SLIP TROUGH,IF YOU WOULD LIKE I WOULD BE GLAD TO HAVE MY DETAIL MAN CLEAN IT UP AT NO CHARGE FOR YOU.ON ANOTHER NOTE,AS YOU KNOW WE HAD TO INSTALL A TRANSMISSION FROM THE DEALER IN YOUR TRUCK DUE TO THE AMOUNT OF DAMAGE IN YOUR ORIGINAL TRANSMISSION,WE ALSO INSTALLED A NEW CLUTCH ASSEMBLY AS YOU REQUESTED AT NO EXTRA LABOR ,YOUR INVOICE WAS 3547.37 BUT 2800.00 WAS PARTS AND 237.95 WAS TAX WE DO VALUE EACH CUSTOMER BUT WE CANNOT ALWAYS CONTROL COST AS WE OR THE CUSTOMER WOULD LIKE,HOWEVER IF YOU HAVE A PROBLEM WITH YOUR VEHICLE PLEASE DONT HESITATE TO CALL OR BRING IT IN TO US SO WE CAN CHECK IT,AND JUST FOR THE RECORD I DONT BRUSHOFF ANY CUSTOMERS, YOU CAN READ MY REVIEWS TO PROVE THAT.

Cale B. on 02/14/2016
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Cale said the staff at this business did a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/02/2016
Review Created: 02/14/2016
This review was collected via phone interview by Customer Research Inc.
Dana P. on 02/13/2016
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Dana said she has been doing business with the owner of this business for several years. They have always treated her right. They provide good service for a fair price.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/29/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
DAVID T. on 02/02/2016
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"Excellent as always "
I have recommended several friends
Vehicle: Volkswagen Jetta
Service Date: 02/01/2016
Review Created: 02/02/2016 01:14 AM
Terrance S. on 01/30/2016
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Spoke with Shanquika. She said she would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/28/2016
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
Jim W. on 01/30/2016
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Jim said this business did a good job.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/29/2016
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
Tim B. on 01/26/2016
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Spoke with Pat. She said she is very satisfied with this business. They are thorough, honest and cost efficient.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/21/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Carey S. on 01/23/2016
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Carey said this business is the best. He is pleased with the services, and they do a good job.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 01/21/2016
Review Created: 01/23/2016
This review was collected via phone interview by Customer Research Inc.
Brett K. on 01/22/2016
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Spoke with Lisa. She said so far things are good. The mechanics do not wash the grease from their hands before working on a vehicle because she found grease in her vehicle.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 01/19/2016
Review Created: 01/22/2016
This review was collected via phone interview by Customer Research Inc.
WILLIAM Q. on 01/20/2016
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"Nissan Truck Troubles"
The staff was very friendly and helpful. The problem was explained in terms i understood. They even told me about future problems i might encounter. The only problem i had was that i was not contacted about any estimated price and was not contacted until the truck was fixed. It would have been nice for me to have an idea of cost and why it was taking a few days before hearing that the problem was fixed.
Vehicle: Nissan Frontier
Service Date: 01/19/2016
Review Created: 01/20/2016 06:33 AM
Displaying Review 61 - 80 of 156 in total