Alex City Tire & Auto, LLC


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

275 Reviews

100% Would Recommend
Latest Review 19 days ago
Tim D. on 08/02/2017
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Tim said he will recommend this business for service.
Vehicle: Lexus SC 430
Category: Service
Service Date: 08/01/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Curtis J. on 07/29/2017
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Curtis said this business was quick and they informed him quickly when the vehicle was ready. The staff was kind and accommodating.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 07/26/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Bob B. on 07/22/2017
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"Battery problems"
My VW TDI was hard starting. Called ahead of time and then after getting back into town, ran the car over to Alex City tire and the problem was diagnosed and corrected in under 45 min.. That is what I call service... Way to go.. Thank you for your expert service.
Vehicle: Volkswagen New Beetle
Service Date: 07/21/2017
Review Created: 07/22/2017 03:00 PM
Mark S. on 07/19/2017
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"Rotation/vibration"
Great service, rotated and balanced tires with great results, Thx
Vehicle: BMW 525i
Service Date: 07/18/2017
Review Created: 07/19/2017 10:35 AM
Darren P. on 07/19/2017
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Darren said he would recommend this business for service.
Vehicle: Nissan Frontier
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Shirley L. on 07/14/2017
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Shirley said this business did a great job, quickly.
Vehicle: Pontiac Torrent
Category: Service
Service Date: 07/06/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Chris M. on 06/30/2017
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Chris said this business was very helpful. He was in a bad situation and the tow service left his vehicle there. They were able to get him in and out before he had to check out of the hotel.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 06/26/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Rachel M., Owner at Alex City Tire & Auto, LLC responded on 07/11/2017

Thank you very much!!  So glad we could help :)

Rachel McCollough
Owner
256-234-5005
Wayne G. on 06/27/2017
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Wayne said they did a great job but their prices were just too high.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/30/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
David B. on 06/24/2017
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David said the employees at this business were accommodating, effective and courteous. They had an alright price.
Vehicle: Buick Century
Category: Service
Service Date: 06/01/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Rick J. on 06/23/2017
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"Planned service and tire purchase for 2015 F150XLT XLT"
Rachel and the entire crew at Alex City Tire have always provided the best quality service and the very best customer service that anyone could ask for. I highly recommend them for all of your automotive needs.

Rick Jones
Alexander City, Al
Vehicle: Ford F-150
Service Date: 06/05/2017
Review Created: 06/23/2017 02:16 PM
Hugh L. on 06/21/2017
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Hugh said this business had good service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/15/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Kaylyn T. on 06/21/2017
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Spoke with Teresa. She said the staff was courteous and helpful.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Austin R. on 06/19/2017
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Austin said he was satisfied with this business.
Vehicle: Lexus LS 460
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Chuck B. on 06/15/2017
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Chuck said he was in and out of this business. The service was good and the people were nice. He also said this facility is where he prefers to do his business, because they have good home town people.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 06/06/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Shelia T. on 06/10/2017
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Shelia said she does a lot of business there. They are very nice and polite. They get the job done.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/06/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Arlesa G. on 06/08/2017
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Arlesa said this business was very prompt and they did excellent work.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 06/01/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Rachel M., Owner at Alex City Tire & Auto, LLC responded on 07/11/2017

Thank you Arlesa!!

Rachel McCollough
Owner
256-234-5005
Stacy J. on 06/04/2017
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"Honesty and customer service"
I love Rachwl and her staff!
Vehicle: Toyota RAV4
Service Date: 06/02/2017
Review Created: 06/04/2017 07:59 AM
Bob B. on 06/02/2017
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"Another great experiance at Alex City Tire & Auto"
The first of two autos to be serviced today. In and out before I could finish the article in the magazine I was reading. These guys do not mess around. Quick and thorough service with a smile!! Thank you again.
Vehicle: Volkswagen Jetta
Service Date: 05/30/2017
Review Created: 06/02/2017 08:12 AM
Bob B. on 05/31/2017
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"Awesome service"
I had to vehicles that needed Service. A VW Jetta Diesel and a Toyota Sienna. I was able to get them both serviced and back by noon. Prompt and courteous service is always a normal when I visit Alex City Tire and Auto. Thank you again for all you do for us.
Vehicle: Toyota Sienna
Service Date: 05/30/2017
Review Created: 05/31/2017 10:09 AM
Ralph H. on 05/27/2017
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Ralph said this business had good service but they were slow at getting parts. Everything was really good and he was happy with them.
Vehicle: Ford F-350 Super Duty
Category: Service
Service Date: 05/24/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 275 in total