Alexandria Exxon North


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

225 Reviews

95% Would Recommend
Latest Review 12 months ago

Lauren M. on 09/26/2016
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Lauren said she has to take it back because the oil change light is on.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/23/2016
Review Created: 09/26/2016
This review was collected via phone interview by Customer Research Inc.
Dione S. on 09/23/2016
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Dion said the employee are respectful and they service customer's vehicles in a timely manner. They give her a choice, they provide good service and are professional.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/22/2016
Review Created: 09/23/2016
This review was collected via phone interview by Customer Research Inc.
Molly T. on 09/19/2016
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Molly said she would recommend the business for service.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 09/09/2016
Review Created: 09/19/2016
This review was collected via phone interview by Customer Research Inc.
Dan P. on 09/18/2016
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Dan said the business is always helpful and efficient.
Vehicle: Mercedes-Benz SL550
Category: Service
Service Date: 09/12/2016
Review Created: 09/18/2016
This review was collected via phone interview by Customer Research Inc.
Mickey H. on 09/12/2016
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Mickey said they were friendly and it was done quickly. The cost was not high.
Vehicle: Lexus RX 400h
Category: Service
Service Date: 09/09/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Mindy F. on 09/09/2016
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Mindy said she was satisfied with this business. She mentioned she has been a customer for 10 years and they have done great work on her vehicles.
Vehicle: MINI Cooper Countryman
Category: Service
Service Date: 09/07/2016
Review Created: 09/09/2016
This review was collected via phone interview by Customer Research Inc.
Ann M. on 09/09/2016
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Ann said the business was able to get her vehicle in right away for an oil change.
Vehicle: Lincoln MKX
Category: Service
Service Date: 09/07/2016
Review Created: 09/09/2016
This review was collected via phone interview by Customer Research Inc.
Ruth M. on 09/02/2016
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Ruth said the business was extremely helpful.
Vehicle: Infiniti QX50
Category: Service
Service Date: 08/30/2016
Review Created: 09/02/2016
This review was collected via phone interview by Customer Research Inc.
KIMMI F. on 08/26/2016
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"Great Service"
Amazing customer service - love Tony!
Vehicle: Volkswagen Golf
Service Date: 08/24/2016
Review Created: 08/26/2016 05:34 AM
tony r. at Alexandria Exxon North responded on 08/27/2016

Thank you so Much! Miss Fuller, I do enjoy  having you here.

EDA R. on 08/24/2016
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"The best service center I've ever had in a long time!"
Tony and his team continues to provide me with great service, great pricing and sound advice on what is needed, when would be the best time to have my car serviced and future recommendations. Everyone is always so nice, thoughtful and considerate. Its always a joy to take my car in for servicing especially they are located right across the street from where I work! I have recommended them to my colleagues.
Vehicle: BMW 325i
Service Date: 08/18/2016
Review Created: 08/24/2016 04:22 PM
tony r. at Alexandria Exxon North responded on 08/27/2016

We love to go the extra mile for you, and our customers !

KERRY H. on 08/24/2016
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"Convenient, fast and friendly! "
These guys are great!
Vehicle: Honda Element
Service Date: 08/23/2016
Review Created: 08/24/2016 07:39 AM
tony r. at Alexandria Exxon North responded on 08/27/2016

Thank you for your Patronage !

Sam C. on 08/18/2016
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Sam said they were courteous and affordable. It would have been nice if they would called when they knew the vehicle would not be ready on time.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/17/2016
Review Created: 08/18/2016
This review was collected via phone interview by Customer Research Inc.
Grum W. on 08/13/2016
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Grum said he is very satisfied with this business because he likes their service.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 07/20/2016
Review Created: 08/13/2016
This review was collected via phone interview by Customer Research Inc.
Queen B. on 08/11/2016
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Queen said they did a good job.
Vehicle: Nissan Murano
Category: Service
Service Date: 08/08/2016
Review Created: 08/11/2016
This review was collected via phone interview by Customer Research Inc.
Katie T. on 08/08/2016
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Katie said the work was good but she still had about a 20 minuet wait. She did not know why she had to make an appointment .
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/06/2016
Review Created: 08/08/2016
This review was collected via phone interview by Customer Research Inc.
MARK M. on 08/07/2016
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" Na"
Na
Vehicle: Toyota Tundra
Service Date: 08/06/2016
Review Created: 08/07/2016 08:51 PM
Melissa B. on 08/03/2016
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Melissa said the business has next day appointments and they are fast. She did mention the price was different than what she anticipated.
Vehicle: Jeep Compass
Category: Service
Service Date: 07/29/2016
Review Created: 08/03/2016
This review was collected via phone interview by Customer Research Inc.
MARGARET C. on 07/30/2016
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"Sigh of Relief"
Your staff is professional and helpful land friendly. My problem was diagnosed and the services was done in a timely manner. I felt very appreciative of the help I received.
Vehicle: Honda Pilot
Service Date: 07/29/2016
Review Created: 07/30/2016 03:43 AM
tony r. at Alexandria Exxon North responded on 08/27/2016

It really its our pleasure, to do what we do best, Thank you for continuing to be our loyal customer!

Ginette E. on 07/23/2016
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Ginette said she likes that when she arrives to the business, the employees ask her if the vehicle is working fine. The workers cleaned up her vehicle, but left some oil stains inside.
Vehicle: Acura MDX
Category: Service
Service Date: 07/20/2016
Review Created: 07/23/2016
This review was collected via phone interview by Customer Research Inc.
AKBAR R. on 07/22/2016
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"This guys are OFF DA HOOK !!!!!!!!"
I went in there not knowing what to expect, since the dealership had me scared with their astronomical estimate, for front brakes, and rear brakes also a 50k service @ $2700.00 . Tony the service manager, explained everything in full detail, as to what is needed and the prices, I did not spend more then $1000.00 in all this. happy to say ,I now have a new mechanic place in, which I am very confident and trust their expertise ( technical abilities ) even more so I now have a trustworthy friend.
Vehicle: Infiniti QX56
Service Date: 07/20/2016
Review Created: 07/22/2016 03:02 PM
Displaying Review 1 - 20 of 225 in total