All Make Auto Care Inc


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

520 Reviews

99% Would Recommend
Latest Review 5 days ago
ROBERT S. on 10/05/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Transmission pan"
Work was done well and quickly however the price was $50 more than quoted
Vehicle: Dodge Dakota
Service Date: 10/03/2016
Review Created: 10/05/2016 03:10 AM
Dana V. on 11/18/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Dana said she has always had great service at this facility. Her vehicle smelt horribly of cigarette smoke when it was returned to her and it took two days to air out.
Vehicle: Nissan Murano
Category: Service
Service Date: 11/14/2014
Review Created: 11/18/2014
This review was collected via phone interview by Customer Research Inc.
Marian D. at All Make Auto Care Inc responded on 11/25/2014

We are sorry that it took so long for Dana's car to air out but nobody in the shop smokes in anybody's vehicle. We are a state inspection station that does all stickers including tractor trailers.  Unfortunately diesel vehicles have to be tested running.  In cold days with all doors closed the shop gets smokey.  Dispite of the cold weather we still try to open the doors and air out the shop and that includes turning on the wall exhaust fans.  We have a strict no smoking police whether it's in the shop or in customers vehicles.  Even state law does not allow us to smoke in the shop,  but state law states that we have to run all vehicles in shop for state inspection stickers.  Sorry I can not control stink coming from vehicles.  If her car smelt so bad she should have come back right away and we would of put air freshners in her vehicle.  We service a lot of vehicles daily and we try not to have any complains from our customers.

Susan M. on 06/15/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Susan said she had to bring her vehicle back to the business 3 times because her engine light would not stay off. She wasted $500 in service cost to the business and still had to bring her vehicle to an unspecified dealership to be correctly repaired. She said she has had good work done at the business in the past, but she is disgusted with the out come of this service visit.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/03/2013
Review Created: 06/15/2013
This review was collected via phone interview by Customer Research Inc.
Marian D. at All Make Auto Care Inc responded on 06/28/2013
on 6-03-13 her car came in for a check engine light. PO440. We found and repaired a broke vacuum line for the EVAP system. On 6-06-13 the car came back for a check engine light. PO300. Vehicle had major miss fire. All tune up parts were original even though it has 119,000 miles. We could see the ignition wires arcing. We did a tune up vehicle was road tested and running perfect. She called few days later saying that her check engine light was back on. She dropped the car off after lunch. We looked at it and scanned it. could not come up with anything solid as to why the check engine light was on. We cleared the ECM and put another set of wires. At that time we told her that she might have a bad coil and told her to let us know if the light comes back on. Never heard from her again. Unfortunately some people think that the check engine light comes on for only one reason. It is hard to explain to most of the public that there are hundreds of different reasons for the light to come on. It is very upsetting that she would not call and let us know that there were more issues. She feels that she paid twice for the same repair and it is not so. Two different problems occurred. We guarantee our work and we only wish she told us that there was still an issue.
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