All Prestige Automotive


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

88 Reviews

99% Would Recommend
Latest Review 24 days ago

Bob C. on 06/27/2017
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"Now the end of the story "
On 12/05/2016 I posted a very favorable review about all the attempts to fix a problem on a 2008 Audi TT Roadster convertible top issue. Though Prestige ultimately did not fix the problem, requiring me to take the car to a dealer, I did feel they tried to do right by me. As I felt bad that Prestige had spent lots of time on the car, I only asked for a free service instead of a refund. Turns out that in order to replace the oil filter, an under car access panel needed to be removed. I discovered the panel had not been replaced shortly after the service. The service tech admitted to me that he had forgotten to replace it. It has now been 6 months since the service and I learned today that Prestige will not be replacing it. I must do so at my cost. I can now longer recommend them.
Service Date: 06/27/2017
Review Created: 06/27/2017 10:36 AM
JOSEPH K. on 12/22/2016
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"Good folks, good service, fast repairs- what more could I want"
They may specialize in European cars but they sure know how to fix a lot more than just that. They work on regular American made trucks too, and I saw them working on a Mazda when picked up my truck. Good folks, I'll be coming back
Vehicle: Ford Pickup
Service Date: 11/03/2016
Review Created: 12/22/2016 10:42 AM
Bob C. on 12/05/2016
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"The rest of the story"
In may, I took a new to me 08 Audi TT roadster in for a problem with the convertible top freezing up when opening or closing. After adjusting the "flap motors", a part of the soft top mechanism, the top worked for about a month. When I took it back they readjusted the motors, at no charge, but warned that if the motors were failing the top would fail again the motors would need to be replaced. Which it did two weeks later. Prestige replaced the motors only to find out the car's on board computers would not talk to the new OEM motors. Two service techs worked on the car for most of the day. They even called in a specialist to try and resolve the issue, all to no avail. At this point I am looking at two motors, and lots of tech labor time without a fix. When the owner arrived to give me the bad news, I feared the worst. Not only did he tell me I owed nothing, but offered to return previous payments I had made to Prestige for all the failed fixes, and he would give me the new motors, and make any calls needed to other automotive service centers to explain what they had done so far. WOW..... Talk about customer service!!! It turned out be proprietary software that was not supposed to be in the soft top code. Prestige had replaced several motors without issue.
I have to say I was really impressed with not only all the time and effort spent on my behalf, but the honesty and integrity Prestige demonstrated. I highly recommend them
Thank You
Bob C
Service Date: 12/06/2016
Review Created: 12/05/2016 02:46 PM
Kenneth J. on 11/26/2016
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Kenneth said he would recommend the business for service.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 11/22/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
KATHY G. on 11/23/2016
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"Oil change"
Kind professional service
Vehicle: Dodge Pickup
Service Date: 11/08/2016
Review Created: 11/23/2016 06:42 AM
Jeremy F. on 11/18/2016
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Jeremy said he had a good experience.
Vehicle: Mercedes-Benz GL450
Category: Service
Service Date: 11/14/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
TOM B. on 11/11/2016
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"You feel like they really care about you!"
Their work is always done to perfection.
Vehicle: Mercedes-Benz SL55
Service Date: 10/31/2016
Review Created: 11/11/2016 02:49 AM
Larry M. on 10/28/2016
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Larry said he liked the business because the service was great but it took 2 weeks to get his vehicle.
Vehicle: BMW 530i
Category: Service
Service Date: 10/12/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
KATHY G. on 10/25/2016
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"Oil change"
Friendly, good mechanic
Vehicle: Dodge Pickup
Service Date: 09/26/2016
Review Created: 10/25/2016 08:29 AM
The Team a. at All Prestige Automotive responded on 11/02/2016

Thank you for the review, Kathy. 

The Staff at All Prestige Automotive LLC
ROBERT B. on 10/24/2016
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"Brust Fix"
I am very satisfied with the work and the quickness in completing it. I will use you again.
Vehicle: Mercedes-Benz R500
Service Date: 10/22/2016
Review Created: 10/24/2016 06:17 PM
The Team a. at All Prestige Automotive responded on 11/02/2016

Robert, thank you for the review. We are glad to hear that you were satisfied and look forward to seeing you at your next appoinment.

The Staff at All Prestige Automotive LLC
Rick K. on 10/21/2016
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Rick said he was happy with the result from the service at the business.
Vehicle: Audi A4
Category: Service
Service Date: 10/17/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
The Team a. at All Prestige Automotive responded on 11/02/2016

Thank you for the review, Rick. 

The Staff at All Prestige Automotive LLC
Terry C. on 10/19/2016
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Terry said they did a very good job.
Vehicle: Suzuki Forenza
Category: Service
Service Date: 10/14/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
The Team a. at All Prestige Automotive responded on 11/02/2016

Thanks Terry! 

The Staff at All Prestige Automotive LLC
Bill T. on 10/19/2016
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Bill said everything was great. They did great work, the pricing was decent and they did a nice job. There is only one problem with the passenger's side mirror and the plastic casing has a big crack. He will be taking his vehicle back for this.
Vehicle: Mercedes-Benz SLK230
Category: Service
Service Date: 10/14/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
The Team a. at All Prestige Automotive responded on 11/02/2016

Thank you for your business and the review, Bill. We are glad to hear that everything was beyond satisfactory! Please let us know when you want to get that mirror replaced- we'll be here for you.

The Staff at All Prestige Automotive LLC
Gray S. on 10/14/2016
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Gray said this business did everything they were supposed to do.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 10/04/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
Steffanie M. on 10/14/2016
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Steffanie said the employees were helpful and helped her out through a difficult time.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 10/06/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
Ginger N. on 10/05/2016
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Ginger said the business was very polite and they diagnosed her problem but the prices were high.
Vehicle: Saab 9-3
Category: Service
Service Date: 10/03/2016
Review Created: 10/05/2016
This review was collected via phone interview by Customer Research Inc.
Dave S. on 09/30/2016
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Dave said the business provided good service.
Vehicle: BMW 335i
Category: Service
Service Date: 09/27/2016
Review Created: 09/30/2016
This review was collected via phone interview by Customer Research Inc.
Shelby S. on 09/27/2016
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Shelby said the business provided her with service and did a good job on her vehicle.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 08/30/2016
Review Created: 09/27/2016
This review was collected via phone interview by Customer Research Inc.
Mike R. on 09/24/2016
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Mike said he liked the business because he was very pleased and the service was done in a timely manner. They were friendly and professional.
Vehicle: Audi A4
Category: Service
Service Date: 09/22/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
KATHY G. on 09/22/2016
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"Oil Change"
Great Service
Vehicle: Dodge Pickup
Service Date: 09/20/2016
Review Created: 09/22/2016 06:46 AM
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