All Star Ford

Reviews (801)

rating 4.73742rating 4.73742rating 4.73742rating 4.73742rating 4.73742

Recommend?
98%

ReScore (1) Help16

rating 1.0rating 1.0rating 1.0rating 1.0rating 1.0
New
Improvement
rating 1.0rating 1.0rating 1.0rating 1.0rating 1.0
Original
3121 Pacific Ave Southeast
Olympia, WA 98501
(360) 943-9300
About All Star Ford's Service department is in the top 10 percent in this area. We are commited to provide you with the highest level of support and service as possible.
Categories New Car Dealer
Rating
rating 1rating 1rating 1rating 1rating 1
Would
Recommend?
No
used car
First of all, they called us about a truck they took in that we might be interested in. We went to look at it, liked it, decided to buy. AFTER the papers were signed, we were told we had to wait a day or two for the paperwork to go through and for the truck to be checked out by their shop. So we waited. 5 days later we took posession of the truck. 4 days later the alternater went out and the truck died in the middle of the road while still in motion. Thank heavens we purchased the extra warranty and this is a covered item. The down side, it is going to be 3 more days until the truck is fixed. We are not happy.
Vehicle: FORD RANGER
Category: Service
Service Date: 12/10/2012
Review Created: 12/15/2012 10:38 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
JOSUE S M. on 12/15/2012
The Parts dept
Service is Great too
Vehicle: FORD F-250
Category: Service
Service Date: 12/13/2012
Review Created: 12/15/2012 05:34 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
GARY M. on 12/15/2012
Service Excellence
Thorough work and my truck's auto tranny actual shifted more quietly and smoothly when the transmission service was done.
Vehicle: FORD RANGER
Category: Service
Service Date: 12/13/2012
Review Created: 12/15/2012 02:40 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
ELREY I S. on 12/14/2012
Regular Servicing
Top-notch work. Clean, comfortable waiting area, attention to detail, and ease of scheduling.
Vehicle: FORD FREESTYLE
Category: Service
Service Date: 12/12/2012
Review Created: 12/14/2012 06:39 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
always helpful
dependable
Vehicle: FORD F-150
Category: Service
Service Date: 12/12/2012
Review Created: 12/14/2012 01:15 PM
Rating
rating 1rating 1rating 1rating 1rating 1
Would
Recommend?
No
2005 F350 Diesel Transmission
The 2005 F350 Diesel Transmission has a known high pressure issue that destroys the transmission. This issue was known within the first year, yet Ford decided not to fix it or inform the public about it. I am only 26,000 miles past my warrenty and I was told to bad, that will cost you $4000 to fix it. Thank you very much Ford for sticking it to me. Last Ford I will ever buy!
Vehicle: FORD F-350
Category: Service
Service Date: 12/05/2012
Review Created: 12/14/2012 09:51 AM
Cesar M. from All Star Ford responded on 12/17/2012
All Star Ford attempted to get assistance from Ford Motor Company and was denied. All Star Ford offered to perform repair at a discounted rate. Customer choose not to perform work at All Star Ford. This is not no fault of All Star Ford, as we can not control what Ford Motor Company will assist with.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
HENRY B. in Hoquiam, WA on 12/13/2012
Courteous staff; knowledgable mechanics; info on possible upcoming jobs that might need to be done.
All aspects of All Star Ford are outstanding.
Vehicle: FORD F-150
Category: Service
Service Date: 12/11/2012
Review Created: 12/13/2012 09:39 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
RICHARD S. on 12/13/2012
High quality service
I am on my third truck from All Star Ford at this time over a 12 year period. I would not be a repeat customer without their great service!
Vehicle: FORD F-150
Category: Service
Service Date: 12/11/2012
Review Created: 12/13/2012 03:39 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
LEE Q. in Yelm, WA on 12/12/2012
Mostly home runs.
In all of the visits I have had @ All Star Ford only one was disappointing. Another business fixed the problem I was having. You score high because no one is perfect!
Vehicle: FORD F-350
Category: Service
Service Date: 12/04/2012
Review Created: 12/12/2012 06:45 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
SHELBY B. on 12/12/2012
thank you!
Always friendly, efficient and show genuine care and concern.
Vehicle: CHEVROLET COBALT
Category: Service
Service Date: 12/10/2012
Review Created: 12/12/2012 04:18 PM
Displaying Review 271 - 280 of 801 in total
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