Review for Almeida's Auto Repair Inc.
Craig M. on 11/30/2011
Craig said he was a new customer. The staff were very nice and cordial. He came into this business because he received a coupon for a free oil change, oil and filter, as an introductory offer for new customers. When they had finished with his vehicle he was told it would be $21, $25 in all. When he asked why he was told this was because they check and topped off all the fluids, such as washer fluid and brake fluid, and they checked the air pressure in the tires. This was something he did not ask them to check. At $25 the oil change was still $5 or $6 cheaper than if he had it done elsewhere. He said he thought it was slippery a free oil change ended up costing him $25.
Service Date: 11/26/2011
Review Created: 11/30/2011
This review was collected via phone interview by Customer Research Inc.