Honest-1 Auto Care


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

176 Reviews

97% Would Recommend
Latest Review over 1 year ago

Janis S. on 03/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janis said she loves this business because no one tries to pressure the customers. They are friendly and they are honest, which is why she appreciates this business so much.
Vehicle: Saturn SL2
Category: Service
Service Date: 03/18/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
John G. on 03/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the business had a professional atmosphere, the service was timely and the staff was courteous.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/18/2016
Review Created: 03/22/2016
This review was collected via phone interview by Customer Research Inc.
Rebecca W. on 03/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"extraordinary customer service"
I was refered by a returning customer Eleazar Tellez. I just got my car taken care of there yesterday and so far all is good. The employees were very friendly and excellent customer service.
Vehicle: Chrysler 300
Service Date: 03/11/2016
Review Created: 03/12/2016 10:21 PM
Sal E. on 03/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sal said the business was convenient and the staff is caring. He said he is very happy with the staff. They are very knowledgeable and explained everything very clearly.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 03/08/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Joe F. on 03/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said service was good. He would like them to keep up the good work.
Vehicle: Nissan 260Z
Category: Service
Service Date: 03/03/2016
Review Created: 03/07/2016
This review was collected via phone interview by Customer Research Inc.
Michael F. on 03/05/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said during a previous experience with this business he needed them to troubleshoot his problem. They were able to help him and they did not charge him either. He expressed that this made him more inclined to use them again. He noted that during his most recent experience Sean, an employee at this business, was friendly and able to explain things to him so he could understand and because of all this he will be going back to them.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/01/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Dave M. on 03/05/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dave said this business was up front and did everything they said they were going to do.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 03/01/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Dianne J. on 03/05/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Dianne's husband. He said he would recommend them for service.
Vehicle: Suzuki Grand Vitara
Category: Service
Service Date: 03/01/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Jessica N. on 03/05/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said she would recommend this business for service.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/02/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Kerri A. on 03/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very honest shop "
Shaun is the best! He's honest and very knowledgeable. He went above and beyond to help me figure out what was wrong with my car, and then even more so to help me find a new car to buy.
I can't recommend them enough!!!
Vehicle: Honda Accord
Service Date: 02/29/2016
Review Created: 03/03/2016 02:10 PM
Jackson G. on 03/01/2016
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Terrible customer service."
During this visit I had my oil changed. I also asked if they could fix the part that was causing my ABS light to stay lit on my dash display. they diagnosed and recommended I spend $1500 on parts that were supposed to fix this, but didn't.
That wasn't my biggest issue though. I also asked them to look into getting a part in for my door that needed replacing, and they said they'd look into it and get back to me. Well, they didn't get back to me. After a couple days, I called them to find out that they couldn't locate the part. I was just disappointed in the level of communication.
Service Date: 09/26/2015
Review Created: 03/01/2016 10:22 PM
Victoria M. on 03/01/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick Oil change "
Nice and friendly people. They get the job done quick and really help explain other issues that might need fixed with your car. They have a really nice sitting area and also a really nice restroom for it being a mechanic shop. ( It really does matter!)
Vehicle: Chevrolet Malibu
Service Date: 02/29/2016
Review Created: 03/01/2016 08:14 PM
Arden B. on 02/29/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"fast and friendly service "
Always receive fast and friendly service everytime we are there. We've had a lot of work done there and feel that they are the only ones we can trust that will do a good job at a fair price.
Vehicle: Ford Focus
Service Date: 02/27/2016
Review Created: 02/29/2016 09:28 AM
Eric M. on 02/28/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service as always "
I've come in to this service station multiple times over the past few years and the staff is always so helpful. I usually ask for Shawn as I've come. E to find him incredibly knowledgeable and able to explain things to me in layman's term (I know next to nothing about cars). They never try to force me to do things that aren't absolutely critical and never seem to oversell me on things I don't need. I like they'll prioritize any issues that come up with my vehicles and I've definitely made the switch! Thus is where I bring all my cars.
Vehicle: BMW 328xi
Service Date: 02/26/2016
Review Created: 02/28/2016 07:52 AM
Dan S. on 02/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said this business does very good work.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 02/12/2016
Review Created: 02/24/2016
This review was collected via phone interview by Customer Research Inc.
Alex M. on 02/24/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alex said this business has really good service. The staff was very helpful. He would recommend them.
Vehicle: Buick Century
Category: Service
Service Date: 02/12/2016
Review Created: 02/24/2016
This review was collected via phone interview by Customer Research Inc.
Khai N. on 02/20/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Khai said the service from this business was good and he got what he needed.
Vehicle: Scion tC
Category: Service
Service Date: 02/16/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Derek J. on 02/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Derek said this business provided his vehicle with good service. They had good communication and let him know what preventative maintenance he should consider.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 02/12/2016
Review Created: 02/19/2016
This review was collected via phone interview by Customer Research Inc.
Jeff B. on 02/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said the reason why he keeps going back to this business is because they're the best. He can trust them and they do a good job.
Vehicle: Oldsmobile Aurora
Category: Service
Service Date: 02/11/2016
Review Created: 02/15/2016
This review was collected via phone interview by Customer Research Inc.
Kathy S. on 02/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tv and pop"
Great friendly
Vehicle: Dodge Dart
Service Date: 02/13/2016
Review Created: 02/14/2016 08:57 PM
Displaying Review 1 - 20 of 176 in total