Al's Car Care - Grove


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

352 Reviews

99% Would Recommend
Latest Review 14 days ago
Hailey N. on 03/28/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Hailey said there was a lot wrong with her vehicle when she brought it to this business. They did fix most of it, but her vehicle is still shaking when she brakes.
Vehicle: Pontiac G6
Category: Service
Service Date: 02/21/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Steve F. on 02/14/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Steve said this business was fine but they were not great.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/13/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Paul J. on 10/12/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Paul said this business was able to diagnose the problem, but he thinks they did more than they really needed to do to fix the problem.
Vehicle: Volvo 850
Category: Service
Service Date: 10/07/2016
Review Created: 10/12/2016
This review was collected via phone interview by Customer Research Inc.
Cheryl M. on 04/15/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Cheryl said they were good, but a little pricey.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/23/2015
Review Created: 04/15/2015
This review was collected via phone interview by Customer Research Inc.
Rick F. at Al's Car Care - Grove responded on 04/21/2015

I have been told that before.  But, along with that comment I always hear that the quality of the work and the warranty behind it far outweigh the price.  We don't cut corners and we seriously want our customers happy. In all actuality, we are very competetive with other quality shops.  The one big difference is that if there is a problem, we take care of it.  We are here for the long haul...30 years and still going..!!

Tina Z. on 12/18/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Tina said she paid this business to fix her passenger side window, however, now the passenger door will not open.
Vehicle: Plymouth Grand Voyager
Category: Service
Service Date: 12/16/2014
Review Created: 12/18/2014
This review was collected via phone interview by Customer Research Inc.
Displaying all 5 Review