Al's Car Care - Fairview


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

320 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 8 days ago
Stacy C. on 07/18/2017
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Stacy said the employees did the work in a timely manner and the price was affordable.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Teresa V. on 07/13/2017
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Teresa said the employees were very kind, fair and easy to work with. They were thorough and they let her know everything that was going on with her vehicle. She loves working with them.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Ronaldo G. on 07/13/2017
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Ronaldo said the staff were very organized. They were able to communicate very well.
Vehicle: Nissan Versa
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Lynn R. on 07/08/2017
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Lynn said his experience with this business was great. He had no problems with this business. They did what they said they were going to do. He has another place that he likes better. When he went in, they quoted him 80-100 dollars but when it was finished, it wound up being 180 dollars. He probably wouldn't of had it done if he had known about the price.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Joseph J. on 07/03/2017
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Joseph said this business takes care of him and they are diligent.
Vehicle: RAM 2500 HD
Category: Service
Service Date: 06/23/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Collin H. on 07/01/2017
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Collin said this business was great, fast and accommodating. There were no problems.
Vehicle: Oldsmobile Cutlass
Category: Service
Service Date: 06/30/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Dana H. on 06/30/2017
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Dana said this business did exactly what was needed on his vehicle. They were quick, communicative, and followed up with him. They made him aware of what he may need in the future.
Vehicle: Dodge Durango
Category: Service
Service Date: 06/22/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Roz M. on 06/27/2017
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Roz said she has been going to this business for years, and they have always done a good job.
Vehicle: Ford Ranger
Category: Service
Service Date: 06/22/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Tim B. on 06/24/2017
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Tim said they are on time and on budget.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Gary C. on 06/21/2017
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Gary said the business does a good job.
Vehicle: Ford Ranger
Category: Service
Service Date: 06/16/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Devin T. on 06/20/2017
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Devin said this business answered all of his question and got him in and out quickly.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/12/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Robert M. on 06/12/2017
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Robert said the business had prompt service and friendly people.
Vehicle: Chevrolet Venture
Category: Service
Service Date: 05/26/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Tim I. on 06/12/2017
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Tim said he had no problems with the business.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 05/26/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Ken K. on 06/12/2017
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Ken said this business is honest. When they couldn't find anything wrong with his vehicle, they didn't charge him, even though they had his vehicle for four days.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Jaime M. on 06/08/2017
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"Great service!"
Always a great experience at Al's!
Vehicle: Ford Fusion
Service Date: 06/07/2017
Review Created: 06/08/2017 06:38 AM
Barbara S. on 06/03/2017
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"Friendly people to work with."
Before and after my 4600 mile trip to Wisc. no problems thanks to
Al's Car Care. Enjoy all your special attention to my car and me.
Vehicle: Subaru Forester
Service Date: 06/01/2017
Review Created: 06/03/2017 11:45 AM
Rick F. at Al's Car Care - Fairview responded on 06/03/2017

Thank you for the kind words, Barbara.  Your business is very important to us..!!   Thanks again

Marie H. on 06/03/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Car still not fixed"
Car would not start. A starter was installed. Car still having the same problem it was taken in for. Turn the key, nothing. Sometimes putting the car in neutral works to start the car. It's getting worse. Spent what money I had on the starter, nothing left to have it looked at again.
Vehicle: Chevrolet Impala
Service Date: 05/12/2017
Review Created: 06/03/2017 10:43 AM
Rick F. at Al's Car Care - Fairview responded on 06/03/2017

Marie,  
We need to get your car fixed!!  Call me when you have time.  We will make it right.  Rick

Richie L. on 06/02/2017
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Richie said this business was great and he loved them. He will continue to visit them for service. Diana is an angel and a sweetheart.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/01/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Troy D. on 06/02/2017
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Troy said this business provided good service.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/31/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Kim L. on 05/26/2017
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Kim said the employees were very good to work with. The employee at the front counter was helpful and very cordial.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 05/23/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
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