Alternative Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

914 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago
PATTY G. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and honest"
I have been coming here for years and feel they have always been honest with me, and their service is excellent. I have never had a problem with any of their repairs. Omar at the front desk is great. Personable and knowledgeable.
Vehicle: Lexus RX 330
Service Date: 07/18/2017
Review Created: 07/19/2017 08:37 AM
MARY C. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
They do a great job servicing my car. I am so glad my sister recommended them. I would definitely recommend this shop!
Vehicle: Toyota RAV4
Service Date: 07/14/2017
Review Created: 07/15/2017 04:54 PM
GREG S. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Steve at Alternative Auto is completely trustworthy "
Honest, best technicians, good prices, above board customer service:)
Vehicle: Toyota Tundra
Service Date: 07/14/2017
Review Created: 07/15/2017 08:35 AM
ERIN M. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service and quality work"
I am always pleased with the service. And my car drives like it's new when it's done. Omar is the best; he's helpful, knowledgeable, patient, and friendly.
Vehicle: Lexus IS 300
Service Date: 07/11/2017
Review Created: 07/11/2017 11:36 PM
KIRA M. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy and quick"
Very affordable and very friendly. Omar was very professional and helpful.
Vehicle: Toyota Prius C
Service Date: 07/06/2017
Review Created: 07/11/2017 05:09 PM
Judy M. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jim. He said they got him in and out quickly. They even answered some questions he had about another vehicle.
Vehicle: Lexus GX 460
Category: Service
Service Date: 07/05/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
DORRIS K. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You seem to care about my safety."
I trust you. Thanks.
Vehicle: Toyota Prius
Service Date: 06/06/2017
Review Created: 06/30/2017 04:23 PM
HENRY E. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast, professional, & reasonably priced"
fast, professional, & reasonably priced
Vehicle: Honda Odyssey
Service Date: 06/29/2017
Review Created: 06/30/2017 04:16 PM
Steven R. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said the staff is very professional, courteous and efficient.
Vehicle: Honda Accord
Category: Service
Service Date: 06/27/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
GAYLE S. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
fast and efficient as usual.
Vehicle: Lexus LS 430
Service Date: 06/23/2017
Review Created: 06/26/2017 12:22 PM
Darryl W. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Darryl said he had no issues with the fine service at this business.
Vehicle: Lexus IS 300
Category: Service
Service Date: 06/09/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Uriel C. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Uriel said they were all very honest people. He knows Steve, the owner.
Vehicle: Toyota Prius
Category: Service
Service Date: 06/19/2017
Review Created: 06/22/2017
This review was collected via phone interview by Customer Research Inc.
MALILA M. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The courtesy"
I like the services provided, and the explanation from the technicians.
Vehicle: Lexus RX 350
Service Date: 06/14/2017
Review Created: 06/15/2017 09:15 AM
CAROL B. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
Omar is just great--courteous, professional, and very personable. As always, the service was impeccable and I trust in the advice and professionalism of your staff. Always a pleasure to have my car serviced by you all.
Vehicle: Mazda CX-5
Service Date: 06/12/2017
Review Created: 06/13/2017 10:48 PM
BILL C. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, detailed service and convenient location!"
If you drive a Lexus, this is the place to go for detailed service!
Vehicle: Lexus GS 430
Service Date: 06/05/2017
Review Created: 06/06/2017 09:04 AM
KATEY H. on 05/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Steve & his crew always give me great service. The car is ready when promised and Steve keeps me informed about any upcomimg issues that might be more expensive than just a routine 5,000 service so I can plan for them. There are never any surprises.
Vehicle: Toyota Highlander
Service Date: 05/30/2017
Review Created: 05/31/2017 03:17 PM
MIKE U. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular Service for 2008 Prius"
I usually wait & Service is always done promptly and never any problems. People are friendly. Price is less than a dealer but quality of work is still good
Vehicle: Toyota Prius
Service Date: 05/26/2017
Review Created: 05/27/2017 04:13 PM
Susie B. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susie said this business had friendly service.
Vehicle: Honda Civic
Category: Service
Service Date: 05/18/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
William P. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said the service at this business is good, but the atmosphere in the waiting room is not as good as other places he has been to. He is glad they are in business.
Vehicle: BMW 528i
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
KAY B. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust worthy."
Steve, Omar & the "guys" have been working on this vehicle for years. They always prepare me for the inevitable next "big" repair. They know I love the car & they have never tried to "wean" me from it. They may roll their eyes at my blind "woman" rationalization for keeping it, but are always willing to listen to my reasons and sometimes actually agree...They are a lot like family after 25+ years of being a customer!
Vehicle: Lexus SC 400
Service Date: 05/18/2017
Review Created: 05/23/2017 02:58 PM
Displaying Review 1 - 20 of 835 in total