Amwell Automotive Inc.


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

687 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
99% Would Recommend
Latest Review 6 months ago
Rob R. on 02/17/2016
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"Very friendly and informative."
Thanks everyone.
Vehicle: Saturn Vue
Service Date: 02/15/2016
Review Created: 02/17/2016 08:38 AM
Alex G. on 02/15/2016
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Alex said every time he takes his vehicle to this business, they take care of it in a timely manner.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/21/2016
Review Created: 02/15/2016
This review was collected via phone interview by Customer Research Inc.
William G. on 02/13/2016
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William said Kev, an employee at the business is the best.
Vehicle: Chevrolet Prizm
Category: Service
Service Date: 01/29/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
Jen F. on 02/13/2016
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Jen said they were able to get everything done properly and quickly. She also mentioned they were friendly and she thanks them for the a great job.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 02/09/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
Mark C. on 02/12/2016
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Mark said he was satisfied with the service the business provides. The employees are prompt, knowledgeable and they explain to him in layman terms, the work they are performing on his vehicle and what he needs to do to keep it running well.
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/09/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
Bill V. on 02/11/2016
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"Fast , Reliable Service"
The Crew at Amwell Automotive have been doing mu auto repairs since about 2005 . They have always given me straight direct answers to any questions and have taken care of my needs even with very short notice .
Vehicle: Dodge Caravan
Service Date: 02/09/2016
Review Created: 02/11/2016 03:17 PM
Jim S. on 02/11/2016
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"very professional "
They keep ahead to let you know what needs to be serviced before you brake down
Vehicle: Hyundai Elantra Touring
Service Date: 02/10/2016
Review Created: 02/11/2016 02:23 PM
Holly K. on 02/09/2016
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Holly said the business is really good.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 01/21/2016
Review Created: 02/09/2016
This review was collected via phone interview by Customer Research Inc.
Dana R. on 02/06/2016
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"great service and communication!"
I was very happy with the job done and will absolutely recommend AA to all my friends!
Vehicle: Subaru Outback
Service Date: 02/04/2016
Review Created: 02/06/2016 12:59 PM
Michael C. on 01/27/2016
Verified badge inactive Verified
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"Pleasant, Skillful, and Honest."
The service at Amwell Automotive was top-notch, from the moment I called to schedule an appointment until the time they dropped my car off at the office nearby. Absolutely stellar, and as a first-time customer, I'd be happy to return.

I called on a Friday and got an appointment first thing in the morning on Tuesday, needing some help with a rattle coming from under the hood, and a "clunk" at the front-right wheel. I decided to hang around while they diagnosed the issues, then Kevin showed me the problems and how they could fix it, including cost of parts and labor. Turned out to be a damaged heat shield and a broken sway bar. The complimentary 21-point checklist revealed a couple of other issues that might need to be addressed down the road, how urgent the repairs are, and what they would cost as well. It was great being walked through everything and not pressured into spending more money right away. Kevin suggested I bring my car's previous service records in next time and we'll go over them together to schedule any future maintenance. There was a constant feeling of friendliness, honesty, and knowledge.

In addition to the actual automotive work, a gentleman named Doug made me a cup of coffee (I didn't even have to do it myself!) and the receptionist was entirely pleasant. The whole experience was as nice as you could hope for.

Previously I had been bringing my car to the Midas in Flemington, and there's a STS across the street from where I work... and while I haven't had any truly negative experiences with those big names, I wouldn't hesitate to go back to Amwell Automotive. It's a no-brainer. Simply put, you know you're being taken care of (as have the 500+ people who have left 5-star reviews - not bad!).
Service Date: 01/26/2016
Review Created: 01/27/2016 12:02 PM
Brian P. on 01/21/2016
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Brian said the staff member who provided service to his vehicle was professional, courteous and accommodating.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 12/29/2015
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Tim K. on 01/20/2016
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Tim said he never had any issues with the business.
Vehicle: Nissan Maxima
Category: Service
Service Date: 12/28/2015
Review Created: 01/20/2016
This review was collected via phone interview by Customer Research Inc.
Charles G. on 01/20/2016
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Charles said this business performed work in a timely fashion.
Vehicle: Chevrolet Cutaway
Category: Service
Service Date: 12/29/2015
Review Created: 01/20/2016
This review was collected via phone interview by Customer Research Inc.
Jacqueline S. on 01/19/2016
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"Great customer service!"
I am very satisfied with my experience at Amwell Automotive!
Vehicle: Nissan Sentra
Service Date: 12/28/2015
Review Created: 01/19/2016 11:29 AM
Aram D. on 01/18/2016
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Aram said this business was wonderful. He has been using them for a long time and they were easy to deal with. They were very honest.
Vehicle: Honda Civic
Category: Service
Service Date: 01/14/2016
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
Bob B. on 01/18/2016
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Spoke with Bob's wife. She said this business provided her vehicle with good service.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 01/13/2016
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
Tom H. on 01/18/2016
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Spoke with Sharon. She said she has dealt with them for years and she is very satisfied with their service.
Vehicle: Ford Pickup Heritage
Category: Service
Service Date: 01/15/2016
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
Paul S. on 01/12/2016
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"Once Again: A Job Well Done!"
I have always been impressed with the attention to details that Amwell Auto shows me. I bring in my Van for a repair I am aware of and, they MAY find that it needs a bit more to complete the job correctly.It`s pro`s and can`s are explained in detail and it is always treated as a suggestion. I`m always given the opportunity to accept or decline the extra work. I appreciate that attention to detail as well as keeping my vehicle`s interior so clean you cannot tell that the technician was ever in it!
Vehicle: Chevrolet Chevy Van
Service Date: 12/16/2015
Review Created: 01/12/2016 05:45 AM
Ray R. on 01/09/2016
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Ray said the service was informative, efficient and done in a timely manner.
Vehicle: Lexus GX 470
Category: Service
Service Date: 01/07/2016
Review Created: 01/09/2016
This review was collected via phone interview by Customer Research Inc.
Jeff K. on 01/08/2016
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"work on 93 Mercury"
Excellent work at a reasonable price......... as usual. And the service can't be beat! I always recommend you guys!
Vehicle: Mercury Villager
Service Date: 01/06/2016
Review Created: 01/08/2016 09:03 AM
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