Apex Vehicle Maintenance


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

154 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 10 hours ago
Rene O. on 05/26/2017
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"The owner of the business has an attitude of trust and cares for the customer. "
Diagnosed and fixed the problem 100% the first time.
Vehicle: Jeep Grand Cherokee
Service Date: 05/22/2017
Review Created: 05/26/2017 11:57 AM
Daniel H. on 05/24/2017
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"Tire Install from Amazon order"
I bought tires online at Amazon. I selected the "Professional Install" option as well and once the tires arrived at my house, I took them to Apex Automotive for install. I believe it was Mark at Apex who confirmed my appointment and even rescheduled for a day earlier since the tires arrived a day early. Apex Auto was flexible in scheduling and extremely fast at the install! They mounted and balanced the tires with speed and ease and professional install is what I got. The staff was extremely courteous and I will return for my needs. I recommend Apex Auto. Not just for tires but I do believe they can repair just about anything. Oh and their prices are the best in my area! The larger tire chain stores want more for the same services. And they try to upsell what they want you to buy... in my case, I bought what I wanted and Apex delivered on their service through Amazon. Trust me, they'll take very good care of their customers.
Vehicle: Dodge Charger
Service Date: 05/22/2017
Review Created: 05/24/2017 03:18 AM
Jared E. on 05/22/2017
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Jared said he took his vehicle in for one issue and they did a scan. They fixed something that didn't need fixing and when they realized this they still didn't they did refund his money..
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Jerry S. on 05/20/2017
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"Great knowledge/performance to help maintain our vehicles at a fair price."
Quick and reliable service provided; thanks
Vehicle: Jeep Cherokee
Service Date: 05/19/2017
Review Created: 05/20/2017 08:31 AM
Mike K. on 05/18/2017
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"Wouldn't dream of having my vehicle serviced anywhere else"
Friendly and understanding staff that communicate well and are flexible to get what you need done for your vehicle. I appreciate working with them very much.
Vehicle: Honda Civic
Service Date: 05/17/2017
Review Created: 05/18/2017 05:16 AM
David B. on 05/17/2017
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David said they did a super job. The gentlemen at the front desk was really nice.
Vehicle: Pontiac Montana
Category: Service
Service Date: 05/10/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Chad P. on 05/17/2017
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Chad said this business gave him an original estimate of 2.5 weeks but it took them six weeks. He had to pay additional time for his rental vehicle which was not expected. He was pleased with the service overall.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/10/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Don C. on 05/16/2017
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Don said the business was prompt and they had high quality service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 05/09/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Jeff M. on 05/12/2017
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Jeff said everything went fine.
Vehicle: Saturn Astra
Category: Service
Service Date: 05/10/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Buffy H. on 05/12/2017
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Buffy said she had a scheduled appointment at this business. She called and asked to change it. They worked her right in, and got her vehicle out early. She is waiting for a quote, regarding her routine maintenance.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 05/10/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Randy B. on 05/06/2017
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Randy said he would recommend the business for service.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 05/05/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
Teresa F. on 04/27/2017
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"Car maintantance "
Fixes my car cheaper than other places and always fits me in when I need my car fixed. Staff us very friendly and always explains what needs fixed.
Vehicle: Chevrolet HHR
Service Date: 04/25/2017
Review Created: 04/27/2017 01:06 PM
Pat L. at Apex Vehicle Maintenance responded on 05/04/2017

Thank you Teresa,  I know we had some confusion about how long we told you we would need the vehicle.  I truly appreciate you Understanding...  you are a valued customer!

Patrick Lorber

Dennise O. on 04/27/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Dennise said the employee at the front counter was not personable. The waiting room was filthy but their prices were fine.
Vehicle: Ford Flex
Category: Service
Service Date: 04/24/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
Pat L. at Apex Vehicle Maintenance responded on 05/05/2017

I see that this is your first time visiting us and that you came in in for an oil change.  I'm terribly sorry that your experience was such that you wouldn't recommend us.  This is of great concern to me.  I attempted to contact you by phone for clarification but have not received a response yet.  I would very much like to to hear how we did not meet your expectations. 
Thank you for providing us with a review.  Your opinion does matter to us!
Patrick Lorber

Jerry M. on 04/23/2017
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"Trust"
Mr. Lorber is very knowledgeable with regard to vehicles and is trust worthy.
Vehicle: Chevrolet TrailBlazer
Service Date: 04/19/2017
Review Created: 04/23/2017 10:18 AM
Pat L. at Apex Vehicle Maintenance responded on 05/04/2017

Thanks for the review Jerry,  I appreciate your faith in us!!!

Miriam H. on 04/21/2017
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Miriam said this business did a great job.
Vehicle: Lincoln Continental
Category: Service
Service Date: 04/14/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Pat L. at Apex Vehicle Maintenance responded on 05/04/2017

Thanks Miriam, Always a pleasure!

Mary M. on 04/19/2017
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Mary said this business did a good job on her vehicle and she is pleased with their work. She said they did the repairs for a good price.
Vehicle: Jeep Liberty
Category: Service
Service Date: 04/13/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Pat L. at Apex Vehicle Maintenance responded on 05/04/2017

Thank you for the review and giving us the opportunity to work on your car!!!

Taylor R. on 04/18/2017
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Taylor said the business provides good communication and they repaired his vehicle in a quick, efficient manner. He had a good overall experience.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 03/30/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Pat L. at Apex Vehicle Maintenance responded on 05/04/2017

Thank you for the review Mr. Ryan!

Mike L. on 04/14/2017
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Mike said he was satisfied with the service provided by this business.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 04/04/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Pat L. at Apex Vehicle Maintenance responded on 05/04/2017

Thank you for the Review

Tom V. on 03/29/2017
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Tom said the business always takes care of him and they do what they say they will do.
Vehicle: Ford Taurus
Category: Service
Service Date: 03/27/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Pat L. at Apex Vehicle Maintenance responded on 05/04/2017

Thank you for the review!

Blake R. on 03/26/2017
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"Great service "
Pat and the guys take care of our cars in a timely manner and for a good price. I won't go anywhere else.
Vehicle: Honda Element
Service Date: 03/24/2017
Review Created: 03/26/2017 05:23 AM
Pat L. at Apex Vehicle Maintenance responded on 05/04/2017

Thanks for the Review Mr Randolph.  We Appreciate your loyalty!!!

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