Review for ARA Collision CARSTAR Marysville
Jason L. on 02/25/2016
Jason said this business did not have his vehicle completed in the time promised or anticipated. They had his vehicle for an additional three days and provided multiple different reasons for the delay time. They informed him the first delay was due to a broken part, the second delay was because the part arrived plastic when it should have been metal. The third and final delay was because the correct metal part did not arrive until 4:30 pm and the business closed at 5:00 pm.
Service Date: 02/11/2016
Review Created: 02/25/2016
This review was collected via phone interview by Customer Research Inc.