Review for ARA Collision CARSTAR Everett
Kellie T. on 11/04/2013
Kellie said this facility provides great customer service and she was really pleased with the results. She said she asked if the vehicle would be ready at a certain time because of a trip she had to make and she was told they couldn't make any promises, but they would try to get the repair done. They managed to get it done in time. She said Brian, the mechanic called her and kept her updated. He was very understanding and patient. He answered all of her questions. If she called and left a message he would return her calls within 5 to 10 minutes. The estimator was very nice.
Service Date: 10/18/2013
Review Created: 11/04/2013
This review was collected via phone interview by Customer Research Inc.