Review for ARA Collision CARSTAR Everett
Isabella Q. on 06/05/2014
Isabella said this business did not fix what they were supposed to. They were supposed to fix the front and back bumper, but they only fixed the front bumper. She had to wait an additional 3 to 4 days longer than the promised time due to additional damage. This business called her multiple times saying it was going to cost more than the initial quote. It ended up costing twice as much as the initial estimate. This business told her they were too scared to call her since they called her so many times already. She did not think that was very professional. She would not recommend this business to others for the reasons mentioned. She suggested this business pay more attention to detail and to make sure their customers' needs are met.
Service Date: 05/19/2014
Review Created: 06/05/2014
This review was collected via phone interview by Customer Research Inc.