Archibald Tire and Auto Center


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

365 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 8 months ago

Dante E. on 02/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dante said this business provided him with good service.
Vehicle: Honda Accord
Category: Service
Service Date: 02/02/2017
Review Created: 02/06/2017
This review was collected via phone interview by Customer Research Inc.
PHIL S. on 02/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Simon's last two visits"
always excellent showing regard for long time relationship between the auto center and the customer
Vehicle: Cadillac STS
Service Date: 01/06/2017
Review Created: 02/01/2017 08:46 AM
Susan P. on 01/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said the person who helped her explained the issues with her vehicle in a clear way, and she was happy with the service.
Vehicle: Buick LeSabre
Category: Service
Service Date: 01/26/2017
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Tawny W. on 01/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with David. He said he has known this business for 10 years. They are very ethical and honest.
Vehicle: GMC Sierra
Category: Service
Service Date: 01/14/2017
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Alice Q. on 01/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alice said their service was great. However, her vehicle makes noise when it backs up and it's really loud. It doesn't make the noise all of the time. They are very professional and attentive. They do a good job.
Vehicle: Buick Encore
Category: Service
Service Date: 01/03/2017
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Frank R. on 01/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said the business did a good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/10/2017
Review Created: 01/26/2017
This review was collected via phone interview by Customer Research Inc.
Lisa K. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said the business is helpful and they do a great job. She expressed they have great prices.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/06/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Jonathan S. on 01/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jonathan said it took a little bit longer than he expected. Other than that, everything went really well. It was awesome and the staff were really nice.
Vehicle: Ford F-150
Category: Service
Service Date: 01/17/2017
Review Created: 01/20/2017
This review was collected via phone interview by Customer Research Inc.
MARK L. on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change and Overall Check"
These guys are honest and efficient and their work is quick and fairly priced. I recommend them heartily.
Vehicle: Mercedes-Benz E350
Service Date: 01/14/2017
Review Created: 01/18/2017 09:37 PM
PAUL S. on 01/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and Quality Work!"
I always take my car to Archibald but decided to get a quick oil change at a local detail shop that went terribly wrong. Since I was close to Mercedes Benz of Escondido I had my car towed for repairs since the local detail shop agreed to right their wrong. The next day after repairs were made to my oil cap and oil cleaned of the belts and electronic sensors, I was informed by Mercedes Benz on Escondido that my E350 would require over $7500 in repairs to my engine, they provided a list of repairs and said my car should not be driving well and that my engine light should be on. My car ran fine and no engine light so I took the paperwork from Mercedes Benz of Escondido to John at Archibald Tire. He ran a diagnostic test that showed no fault codes and that my spark plug coil was loose - the repairs stated by MB of Escondido were incorrect and did not require 35 hours of work on my engine! Just saying, you would have thought MB of Escondido would have been thorough or were they?
Vehicle: Mercedes-Benz E350
Service Date: 12/28/2016
Review Created: 01/03/2017 05:43 PM
Marco B. on 12/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marco said he always gets great service from this business.
Vehicle: Toyota Tundra
Category: Service
Service Date: 11/18/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Dorcas S. on 12/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dorcas said she has been going to this business for years, and she wouldn't have anyone else touch her vehicles. If something goes wrong, they take care of it right away. They know her on a first name basis.
Vehicle: Mazda 6
Category: Service
Service Date: 12/20/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
A. E. on 12/26/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
A. said he was satisfied with their customer service.
Vehicle: Chrysler Town
Category: Service
Service Date: 12/15/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Gary H. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said everything worked out perfectly and they were nice.
Vehicle: Ford Fusion
Category: Service
Service Date: 12/08/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Josue A. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Josue said this business did a really excellent job and they were very quick. The customer service was really good and they had a good team.
Vehicle: Ford Fusion
Category: Service
Service Date: 12/13/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
David C. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said this business did a good job.
Category: Service
Service Date: 11/12/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
JULIE W. on 12/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, friendly and fair"
I have taken my car to Bob many times and he is always so kind and honest! He never tries to sell me something my car doesn't need. His prices are reasonable and he completes the work quickly!
Vehicle: GMC Yukon XL
Service Date: 12/15/2016
Review Created: 12/19/2016 06:17 PM
Peter J. on 12/06/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said this business has great services. He has been going to this business for years and they always come through. He said he is very satisfied.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/30/2016
Review Created: 12/06/2016
This review was collected via phone interview by Customer Research Inc.
Brian Q. on 12/02/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said this business did what they said they would, they had a fair price and they were enjoyable to speak with.
Vehicle: Toyota Matrix
Category: Service
Service Date: 11/25/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
MALVIN P. on 12/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular Manitenance Service"
As I have previously stated on numerous previous occasions I do not take our cars to any other mechanic/service facility. Archibald Tire and Auto Center does an excellent job.
Vehicle: Toyota Highlander
Service Date: 11/25/2016
Review Created: 12/01/2016 11:57 AM
Displaying Review 1 - 20 of 365 in total