99% Would Recommend
Latest Review 3 days ago
Matt I. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said this business is honest and up front.
Vehicle: Ford F-150
Category: Service
Service Date: 08/07/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Kay B. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to do business with"
I trust them with my vehicles and to tell me the truth about what is needed. Easy to do business with and located near work.
Vehicle: Ford Escape
Service Date: 08/02/2017
Review Created: 08/03/2017 04:37 PM
Heather B. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Topnotch mechanics!"
Arcola Engine is the best in the business. They always do a thorough job servicing my vehicle. I have confidence in their work and am thankful they are there when I need them. Great service at a reasonable price - it doesn't get any better than that!
Vehicle: Ford Escape
Service Date: 06/14/2017
Review Created: 07/13/2017 01:51 PM
Peggy G. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Tim. He said this business is very nice and they do good work. They take care of their customers. He will be a repeat customer.
Vehicle: Mazda 6
Category: Service
Service Date: 07/06/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Ephraim S. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ephraim said this time it took a little while to get his equipment fixed. He's had dealings with this business before. They have excellent mechanics, who provide excellent service.
Category: Service
Service Date: 07/06/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Gary L. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said this business got the repairs done on his vehicle and he would recommend them.
Category: Service
Service Date: 06/28/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Kara E. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kara said this business is friendly and explained their work to her. They were just really nice.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Art W. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Art said he has known this business for a long time and they do a good job.
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Koren S. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Koren said the service was done quickly. Everything was explained properly and the pricing was reasonable.
Vehicle: Ford Flex
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
JENNIE D. at Arcola Engine Service responded on 06/22/2017

We appreciate your business.  Thank you!

Michelle C. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said they were prompt and the service was good.
Vehicle: Kia Sportage
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Travis L. on 06/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Travis said he would recommend this business for service.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/02/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Sean C. on 06/15/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Sean said the work was not the quality he expected it to be.
Vehicle: Ford
Category: Service
Service Date: 06/02/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
JENNIE D. at Arcola Engine Service responded on 06/22/2017

Hi Sean, I'm sorry to hear of your disappointment, but we simply pressure tested your heads.  There was no "quality" about this transaction to be had.  Your cylinder heads were bad and we recommended you get new.  Thank you for your business at any rate.

Alan S. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alan said he is a repeat customer, they are close to where he is lives and they are very prompt with their service. They do a good job.
Vehicle: Nissan Maxima
Category: Service
Service Date: 05/23/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Heather B. on 06/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great auto service!"
I always have complete confidence in the crew at Arcola Engine Repair. I drive away knowing my vehicle has been serviced by the best. I highly recommend!
Vehicle: Ford Escape
Service Date: 06/09/2017
Review Created: 06/11/2017 07:05 AM
JENNIE D. at Arcola Engine Service responded on 06/22/2017

Thank you, Heather!  We appreciate you so much!  You are a pleasure to work with always!!!

Esteban G. on 06/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GMC Terrain PM"
Excellent service. Great value. Cordial customer attention.
Vehicle: GMC Terrain
Service Date: 06/02/2017
Review Created: 06/04/2017 05:30 AM
Robert U. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly personal service"
Always quick service,quick to call with estimate, work on any type of car,truck,tractor,etc. Stand behind their work
Vehicle: Buick LeSabre
Service Date: 05/31/2017
Review Created: 06/01/2017 09:23 AM
Ray K. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said they did everything he asked and they finished in a timely basis. He has a new vehicle, and there was no device to remove the wheel but they managed it anyway.
Vehicle: Lexus ES 350
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Steve L. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said they were fast, and reasonably priced.
Vehicle: Honda Accord
Category: Service
Service Date: 05/16/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Brandon R. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Brandon's wife. She said this business is always great. They do a really fantastic job and they are always helpful. They give them the best deal possible. He has been visiting them for years and years.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 05/10/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Danny C. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
This garage always takes care of me and works with me to make the right choices. This is why I keep going back.
Vehicle: Pontiac G8
Service Date: 05/16/2017
Review Created: 05/18/2017 04:42 AM
Displaying Review 1 - 20 of 180 in total