Cadillac Of South Charlotte Body Shop

Stephen said everything was fine with his experience.

Brandon said everything was good with the experience except there was a hole in one of the tires when his vehicle was returned to him. He said he thinks they had to have ran over something. It took 1 day longer than promised because one of the parts arrived broken and they had to replace it.

Thomas said he wasn't told when the vehicle would be ready, but it took too long. He said they only had to replace a window, but it took them a week. He was told it took so long because the window had to be delivered. He said he won't dissuade people from going to this business, but he won't recommend them because the work took too long and they did not keep him informed. He had to initiate all calls to this business and on four occasions when he asked to speak with someone about the status of his vehicle a secretary answered the phone and switched him to voicemail. No one returned his calls. He said the personnel were very nice.

Bruce said the estimate came out higher than first thought. He thinks more damage must have been found.

Erin said Randy was very helpful. He kept her informed. She said they do top notch work. She said she knows they have a good name.