Charlotte, NC 28273
4.2 miles away
Review for Cadillac Of South Charlotte Body Shop
Jack P. on 11/06/2012
Spoke with Patsy. She said this vehicle was taken to another business for repairs prior to this visit at this facility. The other business did not do a satisfactory job repairing the body of their vehicle. It was not as it was supposed to be. She mentioned that this facility repaired the vehicle fine, but the paint wasn't touched up like she had expected. She was told the vehicle would take a week, but it took 3 weeks before the vehicle was finished. She understands it wasn't the fault of this business, but the parts were delayed. Patsy mentioned that she had called a couple of times to check on her vehicle before a representative called and informed her they were waiting for parts.
Service Date: 10/31/2012
Review Created: 11/06/2012
This review was collected via phone interview by Customer Research Inc.