Cadillac Of South Charlotte Body Shop


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1291 Reviews

97% Would Recommend
Latest Review 3 months ago

Review for Cadillac Of South Charlotte Body Shop
Juliana F. on 04/11/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Juliana said she had to go back so they could get the headlight they replaced to work. They had told her in the beginning repairs would take 3 to 4 days, but instead took 2 week which caused her to miss a trip she was supposed to take. They found additional damage, which meant they had to order more parts and caused the repairs to take twice as long. They would call her with the updates, but whenever she called there she would get voice mail, no one actually answered and because the additional damaged that was missed at first causing the repairs to take twice as long the person that did the estimate was not very thorough.
Category: Collision
Service Date: 03/31/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.