Charlotte, NC 28273
4.2 miles away
Review for Cadillac Of South Charlotte Body Shop
Andre M. on 01/02/2013
Andre said this business had his vehicle for a long time. They had it for 45 days and they left him without a rental for 15 days. He didn't like that too much. They did a great job with the quality of the repair. There were 3 or 4 promised dates that were missed. It was supposed to be ready around 30 days. He was first promised a week before the rental was suppose to be returned. Then it became 2 or 3 days before returning the rental. Then it was delayed to the day of returning the rental. He was promised a vehicle two days before getting his vehicle but he didn't get one. There was a delay also because he had a Honda at a Cadillac dealer and they had to send his vehicle to Honda. There were some days when this business didn't get back to him when they were supposed to but when they did, they apologized for it and he understands because he works in the service industry as well.
Service Date: 11/30/2012
Review Created: 01/02/2013
This review was collected via phone interview by Customer Research Inc.