Charlotte, NC 28273
4.2 miles away
Review for Cadillac Of South Charlotte Body Shop
Sandra F. on 03/06/2013
Spoke with Alexis. She said this business repaired two of her vehicles. One of those vehicles still needs additional work and she is waiting to hear from them as soon as the part comes in. This business released the vehicle but still needs a bumper pad. The other vehicle had its antenna broken while at this business. They did repair the antenna. This business failed to inform her when both vehicles were done, which added to the rental cost. The insurance company had to change the claim to cover the additional cost. She was told that they had left a message but going through all the phones she did not find any messages from this business. She stated the communication was lacking at this business. She would recommend this business to people that don't care about being kept informed. She would not recommend this business to someone who wants to be kept informed.
Service Date: 02/26/2013
Review Created: 03/06/2013
This review was collected via phone interview by Customer Research Inc.