Cadillac Of South Charlotte Body Shop


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1291 Reviews

97% Would Recommend
Latest Review 3 months ago

Review for Cadillac Of South Charlotte Body Shop
Christopher K. on 01/22/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Christopher said the initial contact was great but found the customer service lacking. The vehicle had been promised for either a Wednesday or Thursday to be completed. The vehicle was not ready until Friday and there was no reason told to him for the delay. They did not give him updates. He would call Randy to get updates and he did not return his calls so he spoke with Carrie who gave him a different person to contact so he could get information.
Category: Collision
Service Date: 01/17/2014
Review Created: 01/22/2014
This review was collected via phone interview by Customer Research Inc.