Charlotte, NC 28273
4.2 miles away
Review for Cadillac Of South Charlotte Body Shop
John S. on 02/09/2012
Spoke with Cathy. She said this business only did the estimate and prep work on the vehicle and it took forever to get the analysis and cost of the vehicle done. This business did not perform any repairs. The vehicle estimate was ready a couple of weeks later than promised and she was not given a reason. She was not satisfied with the business' communication because there was none, but she did not elaborate further.
Service Date: 01/31/2012
Review Created: 02/09/2012
This review was collected via phone interview by Customer Research Inc.
Bruce D. at Cadillac Of South Charlotte Body Shop responded on 02/13/2012
I am sorry that the insurance company took so long to get back to you on your total loss vehicle. There are a lot of steps that they go thru in order to get your paperwork done and it can take some time to complete.